INFINITI of ONTARIO

Oil change and Tire Rotation First of all, I rarely give fives, but this would be a 4.5. Love the manager and his memory. Felt confident with the work. First of all, I rarely give fives, but this would be a 4.5. Love the manager and his memory. Felt confident with the work. More

Very nice guys, made it easy, even when I didn't... I highly recommend this dealer. I am very happy with the way I was handled. They were very laid back and patient with me, even when I was very indec I highly recommend this dealer. I am very happy with the way I was handled. They were very laid back and patient with me, even when I was very indecisive about which car I purchased, I ended up taking a car home, not feeling comfortable with the options I choose, and they let me bring it back and swap it for a another one no questions asked! Pretty awesome. Also, very open about the numbers and easy to negotiate with. I will definitely refer others. Thanks guys!! More

Great experience They made it really easy to select the right car at the right price. I couldnt have been happier with this purchase. I highly reccomend They made it really easy to select the right car at the right price. I couldnt have been happier with this purchase. I highly reccomend More

Average service This was my first time getting my Q50 serviced and I wasn't impressed with the customer service ond bit. I've got a Ford Escape and I feel like a valu This was my first time getting my Q50 serviced and I wasn't impressed with the customer service ond bit. I've got a Ford Escape and I feel like a valued customer each time I go to the Ford dealer for service or concerns regarding my vehicle. I suppose I expected adequate or superb customer service seeing that I was at a luxury dealership, however the service felt a lot like McDonalds. The low end of the totem pole; no one I worked with introduced themselves or showed interest in any questions I might of had. More

Purchase new car I've bought my last three cars from this dealership and cannot say enough good things about them. They have cared for my cars and me in the best possi I've bought my last three cars from this dealership and cannot say enough good things about them. They have cared for my cars and me in the best possible way all these years. More

Easiest, fastest, most professional and friendly buying exp. I initially came in because I thought they had a couple of different q60 redsports in house. This however was not the case. It seems that the q60 rs t I initially came in because I thought they had a couple of different q60 redsports in house. This however was not the case. It seems that the q60 rs that i was specifically looking for was gone. This however did not stop Saul from helping me. Saul not only found my q60 rs, but he made it possible for me to have it in nothing short of the same day. Saul was very professional, friendly and made my buying experience extremely easy. He really tries to help you buy the car as opposed to some dealers out there. He was also very knowledgable about his product. When i buy a car, I fully expect the sales person to know everything they can about the car. Saul met and went beyond that expectation. In short, if you are thinking about buying a car, email infiniti first. Get a hold of Saul. He makes the car buying experience great. More

Oil change and tire rotation This was 1st time using Montclair dealership. My previous dealership Riverside closed down. Montclair Service rep Jerome was nice and helpful, from p This was 1st time using Montclair dealership. My previous dealership Riverside closed down. Montclair Service rep Jerome was nice and helpful, from phone call to meeting him. More

Building a great relationship! When Infiniti of Riverside closed down we were given a couple of choices where to take our cars. We regularly need assistance and someone who is fami When Infiniti of Riverside closed down we were given a couple of choices where to take our cars. We regularly need assistance and someone who is familiar with the way we work. Being a business ourselves requires some flexibility as there is process to drop offs and pick ups. We are not like individual customers and with over 22000 cars in our inventory sometimes requests can take longer than usual to fill. Olivia jumped on the job right away. She has handled organizing our regular port mod repairs as well as our one-off repairs that need to be completed. It great to have help. She's patient, yet persistent, She thorough and friendly. We're glad to have her. More

Fabulous experience Jorge is wonderful, this is my 3rd Infiniti. He always takes care of me. I’m so happy with my new car 😁 I have already recommended your dealership to Jorge is wonderful, this is my 3rd Infiniti. He always takes care of me. I’m so happy with my new car 😁 I have already recommended your dealership to my friends and family. I’m a customer for life. More

Took way too long I had an appointment scheduled for 1:30 for service. The lobby was extremely busy. So not sure which of the service ladies took my car keys and I wait I had an appointment scheduled for 1:30 for service. The lobby was extremely busy. So not sure which of the service ladies took my car keys and I waited outside. No one came to get me for check in and here is 2:10. RIDICULOUS! Then upon my return after the car wash there was a scratch on the back of my car. I always thoroughly check my car on a daily and I know that there was never a key scratch there. I normally wash my own car just for the purpose of other people don’t care about your car. Freaking pissed! More