INFINITI of ONTARIO

Very pleasant with no pressure to purchase a vehicle. We enjoyed visiting Infinity of Montclair. It was a very good experience. Everyone there was very patient, and informative. We felt very comfortable, We enjoyed visiting Infinity of Montclair. It was a very good experience. Everyone there was very patient, and informative. We felt very comfortable, and will highly recommend Infinity of Montclair. More

First Lease Experience I had my first experience with leasing a car (Infiniti 2016 Q50 3.0t Premium) as a replacement for my Infiniti 2003 G35 (96,000 miles) which I had sin I had my first experience with leasing a car (Infiniti 2016 Q50 3.0t Premium) as a replacement for my Infiniti 2003 G35 (96,000 miles) which I had since it was new. I was looking for a replacement vehicle with the equivalent power and features while only using the G35 as payment. The Q50 3.0t Premium met these requirements. The Sales Consultant (Kevin Gonzalez) made the process convenient and fairly fast. He was professional, friendly, helpful and great in every respect: locating the precise vehicle to meet my needs, explaining the vehicle features (amazing changes since 2003), the leasing process, vehicle servicing, etc. He was the primary reason we chose to lease from this dealership. Prior to driving from Fullerton, Kevin spoke with my wife on several occasions to answer questions. In fact, she first contacted him online a couple of years ago when she was contemplating the purchase of a vehicle. I have used Cerritos Infiniti for service on my G35 and intended to contact them but my wife convinced me that Kevin would be a better choice. She was correct. Manuel Fuentes, Finance Manager, was also professional and helpful during that portion of the process. The General Manager also checked to ensure that the entire leasing process was to our satisfaction (which it was). More

Good experience ! Kris was very easy to work with when purchasing my new Infiniti, he was very informative and professional during the whole process .Jo the manager wa Kris was very easy to work with when purchasing my new Infiniti, he was very informative and professional during the whole process .Jo the manager was helpful too when purchasing my SUV. More

Great experience Mouris from sales helped me find the best value and perfect car for me, patient and experienced, will definitely come back and recommend friends to th Mouris from sales helped me find the best value and perfect car for me, patient and experienced, will definitely come back and recommend friends to this dealership More

Excellent service Walked in to discuss options for turning in a lease and was met by Mouris. Very friendly, excellent customer service, knowledgeable. He helped get a g Walked in to discuss options for turning in a lease and was met by Mouris. Very friendly, excellent customer service, knowledgeable. He helped get a great deal and I walked away very pleased with him and the dealership. More

Amazing Jodi and Infinity of Montclair make everything so easy and makes the car buying experience enjoyable. Jodi is kind and so helpful and this is why it' Jodi and Infinity of Montclair make everything so easy and makes the car buying experience enjoyable. Jodi is kind and so helpful and this is why it's my second time working with her and will continue to be back. More

Service was disappointing. Three weeks ago I brought in my leased car for service. I had been having trouble with the gas tank. The tank will shut off after 3-4$ worth of gas. Three weeks ago I brought in my leased car for service. I had been having trouble with the gas tank. The tank will shut off after 3-4$ worth of gas. I have been driving down the coast and had to stop numerous times to fill the tank to full. The service dept was aware of the problem as it occurs often. So why don't they fix this problem!!! I was told they tried to fill my tank at a gas station and it never happened. I questioned the service rep why this is not being fixed when it is an obvious problem that they are ALL aware of. He shrugged his shoulders and said it was probably the station I go to. Really!!! I travel for my job and use numerous stations. Secondly I have heard a noise in my front end and had brought that to their attention but they claimed they didn't hear that either. Service and the people I dealt with were very disappointing. I was told when I decided to buy the lease out that service dept would contact me to follow. I have left messages and no one has returned my call. I love the infiniti and hope that this gas issue does not become an issue now that I own the car!!! More

Amazing experience My wife and I went to dealership not expecting much in all honesty, we were just trying to get an idea of what we would like but we met with Jorge and My wife and I went to dealership not expecting much in all honesty, we were just trying to get an idea of what we would like but we met with Jorge and he is absolutely amazing. He provided us with the best services and he helped us get the car my wife and I decided on. More

Great experience overall I purchased a new Infiniti Q50 from Kevin in Internet sales. From the very beginning, Kevin provided transparent and professional service that I can p I purchased a new Infiniti Q50 from Kevin in Internet sales. From the very beginning, Kevin provided transparent and professional service that I can proudly recommend to any of my family or friends. More

Bought a QX80 I wanted to purchase the QX80 and contacted the dealer via email. I received an email back within the hour with the best price for the model I wanted. I wanted to purchase the QX80 and contacted the dealer via email. I received an email back within the hour with the best price for the model I wanted. I made an appointment for the next day and after a couple of hours I finalized the purchase for the model and color I wanted. They even delivered the car to my house. They were very helpful in explaining all the features and gadgets (so many). I could not ask for a better experience. More