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INFINITI of ONTARIO
Ontario, CA
2,296 Reviews
OUR MISSION
We are a values-driven automotive retailing company, committed to doing Right Things Right, while caring for our employees and our customers.
OUR VISION
To revolutionize automotive retailing through integrity and excellence in everything we do.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,296 reviews
April 15, 2022
Brooke is professional and straight forward. The part needed for my leak was not available so Brooke had it ordered and called me to schedule a drop off as soon as it was in. She had everything The part needed for my leak was not available so Brooke had it ordered and called me to schedule a drop off as soon as it was in. She had everything in place for me to just drop off my vehicle and pick up the loaner, which made life easier. I didn’t have to wait much just sign a few docs and I was on my way. They had to take my transmission out and repair a leak which did not take long at all. I dropped off my car on a Wednesday at 4pm and it was ready for me to pick up Friday. My experience has been overall excellent More
by Leolandrs
April 09, 2022
Awesome experience at Infiniti of Ontario! Jorge was knowledgeable, kind and my husband and I felt comfortable! We did not feel pressured and Jorge answered any questions I had for him. Manuel Jorge was knowledgeable, kind and my husband and I felt comfortable! We did not feel pressured and Jorge answered any questions I had for him. Manuel was also a pleasure to work with, I appreciate both of them for their time and effort into getting me into my car. More
by jasandjay24
April 07, 2022
Brooke Ranger was great! The sales team went the extra mile much appreciated! I am a repeat customer Went in for Oil Change and was met by Brooke Ranger who is always in g The sales team went the extra mile much appreciated! I am a repeat customer Went in for Oil Change and was met by Brooke Ranger who is always in good spirits and a smile on her face. I also spoke with Denia Hernandez the receptionist she's always eager to help and make you feel at ease she's like family. John Mania was also pleasant and helpful no pressure. Went for an oil change left with a new 2022 QX60. Our sales rep Jorge Aragon who got us into our 2020 QX50 in Dec.2019 went above and beyond to make sure we were on the same page as to what we wanted and understood everything about the vehicle since my 2019 QX60 did not have the features the 2022 has. Manuel Fuente who was there to help with paperwork with his cheerful and happy self the whole team made it all worth it in the end. I would recommend Infiniti of Ontario to anyone interested or not! If you are looking to buy or lease a new vehicle, I suggest talking to Jorge Aragon he won't disappoint! Drove in with a 2019 QX60 Drove out with a 2022 QX60 one happy customer!! More
by tobbiee63
Employees Worked With
Other Employees :
Denia Hernandez, Manuel Fuentes, John Maina
April 04, 2022
Best dealership in the inland empire my family has purchased 3 vehicles over the years from my coupe, sedan to are Q50 . purchased 3 vehicles over the years from my coupe, sedan to are Q50 . More
by Maemaeg35
Employees Worked With
April 02, 2022
I have been servicing my vehicle at infinity Ontario for the past 6 years since the dealer in riverside California closed. I have received excellent service from all the service advisors. Always responsive the past 6 years since the dealer in riverside California closed. I have received excellent service from all the service advisors. Always responsive and knowledgeable. Jeremy the service manager is the best, I have dealt with Jeremy for 14 years and he has NEVER disappointed me. More
by Leevb
Employees Worked With
Other Employees :
Jeremy Taylor Scheetz , Kevin Gonzalez, Chris Hernandez
April 01, 2022
Infiniti of Ontario was exceptional! Professional, knowledgeable, and accommodating! Jorge, Eric, Manny, and Cordy went above and beyond! Will recommend to all my friends to make this Professional, knowledgeable, and accommodating! Jorge, Eric, Manny, and Cordy went above and beyond! Will recommend to all my friends to make this their first and only stop next time they are looking for a new vehicle! More
by Geoff
March 29, 2022
The atmosphere is very warm, personal is approachable and and friendly. You guys got good coffee. and friendly. You guys got good coffee. More
by hopefortheneedy
Employees Worked With
March 27, 2022
Walt at Ontario Infiniti was a pleasure to work with. He made our experience effortless and treated us more like an personal experience than a car buying transaction. We were in out of the Dealership in He made our experience effortless and treated us more like an personal experience than a car buying transaction. We were in out of the Dealership in record time. Manny the finance manager was exceptional also, he explained all the paper work quickly and effortlessly so we could move along on our way! We will be servicing our vehicle with Mike in service as needed as well as their superb detail shop. More
by pclconstruction
March 27, 2022
O/A a great experience. I had my car towed in and they called me right away. Diagnosed the issue and had my car fixed the next day and then offered to deliver my car to me! I had my car towed in and they called me right away. Diagnosed the issue and had my car fixed the next day and then offered to deliver my car to me! More
by Jeshutes
Employees Worked With
