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INFINITI of ONTARIO
Ontario, CA
2,258 Reviews
OUR MISSION
We are a values-driven automotive retailing company, committed to doing Right Things Right, while caring for our employees and our customers.
OUR VISION
To revolutionize automotive retailing through integrity and excellence in everything we do.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,258 reviews
January 03, 2022
Infiniti of Ontario service department went above and beyond to ensure my complete satisfaction. I highly recommend purchasing and servicing your next car with Infiniti of Ontario and experience first ha beyond to ensure my complete satisfaction. I highly recommend purchasing and servicing your next car with Infiniti of Ontario and experience first hand their 5 star treatment. More
by Empire Nissan Fan
Employees Worked With
January 02, 2022
Service was super slow. Went in for apple car play update was told it was 45-1hour wait. Never got updated after the first hour mark nor the second. Took them 2 hour and 59 minutes to finally let me know it was told it was 45-1hour wait. Never got updated after the first hour mark nor the second. Took them 2 hour and 59 minutes to finally let me know it was done. Checking in was a mess too. More
by jesusaguayo10
Employees Worked With
December 17, 2021
Maritza A. Is an amazing service coordinator. she goes above and beyond to answer all questions, and is never pushy on services recommended… she even calls after servicing to ensure everything is going we above and beyond to answer all questions, and is never pushy on services recommended… she even calls after servicing to ensure everything is going well… I look forward to seeing her every time my car requires service!!! More
by Andreancarl14
December 11, 2021
Jorge A, made us feel comfortable and did his absolute best for us to get our car. The dealer itself was very beautiful and we loved the coffee station! Everyone was very nice and we had an extremely plea best for us to get our car. The dealer itself was very beautiful and we loved the coffee station! Everyone was very nice and we had an extremely pleasant visit here, thank you! More
by brittany figueroa
December 11, 2021
Jorge was an proactive salesman and was great with my purchase I recommend for people too go with Jorge he is great. purchase I recommend for people too go with Jorge he is great. More
by santosrichieboi98
December 08, 2021
Great and fast service! Checkin was very courteous and then dealt with all of my questions and concerns. then dealt with all of my questions and concerns. More
by RICH.WAGNER1956
Employees Worked With
December 07, 2021
Excellent customer service provided by Mike Longridge. He always goes the extra mile to ensure our cars are repaired properly and in a timely manner. Thanks again Mike! always goes the extra mile to ensure our cars are repaired properly and in a timely manner. Thanks again Mike! More
by cgallo
Employees Worked With
December 06, 2021
Very clean and organized. Tried to schedule my service through their assistant online, you know the one that "pops" when you go on their website. They said they would contact me but nothing ever happened through their assistant online, you know the one that "pops" when you go on their website. They said they would contact me but nothing ever happened. The next time I simply didn't respond to the assistant and scheduled my appointment, which is what I recommend. More
by DPP
Employees Worked With
December 04, 2021
Great place great workers help a lot on our car purchase we love Infiniti hope to see them again. we love Infiniti hope to see them again. More
by ywlts
Employees Worked With
Other Employees :
Manuel Fuentes, Chris Hernandez
