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INFINITI of ONTARIO

Ontario, CA

4.9
2,178 Reviews
OUR MISSION We are a values-driven automotive retailing company, committed to doing Right Things Right, while caring for our employees and our customers. OUR VISION To revolutionize automotive retailing through integrity and excellence in everything we do.
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2192 Inland Empire Blvd

Ontario, CA

91764

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Showing 2,178 reviews

March 14, 2024

Thank you for always being professional and fast, Maritza was great accommodating my auto service needs. I definitely recommend this dealership More

by ayalamanny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maritza Aguillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

INFINITI of ONTARIO responded

Thank you for the recommendation and very kind post. Our team always appreciates a great 5 stars review. I will share your post with Maritza and I know how grateful she will be... Thank you again, Cordy Cerami

March 14, 2024

Saul is the best! He helped me lease my first QX60 6 years ago , and this one. He knows his stuff 😊 More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yarber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

INFINITI of ONTARIO responded

Kim, Thank you for the kind post about Saul and your recent purchase experience. Saul will be very pleased when I share your post with him. Thank you again, Cordy Cerami

March 12, 2024

This dealership and Saul made buying a car a smooth process would definitely recommend very friendly as well as answered every question I asked without hesitation More

by ramirez.nelson1738
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Boldt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

INFINITI of ONTARIO responded

Hi Nelson, Thank you for the support. Hope that you're enjoying your Q50. Regards, Andrew A.

March 11, 2024

Jasmine and TJ were amazing! Everything was fast and very upfront! Thank you guys so much! More

by Michelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cordy Cerami
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Boldt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jazmen Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

INFINITI of ONTARIO responded

Hi Michelle, Thank you for taking time to recognize Jazmen and TJ. Congratulations on your new QX60. Regards, Andrew A.

March 05, 2024

John Yarber took great care of me and the service I received was excellent. Thank for explaining my service needs and helping me understand what the best care for my vehicle would be. You are more than More

by iluvmy2grands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yarber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

INFINITI of ONTARIO responded

Genine, Thank you for you incredibly kind post about John and your recent experience in our service department. John will be very grateful when I share your accolades with him... Thank you again, Cordy Cerami

March 03, 2024

Thank you Maritza for helping get servicing on my Q50. She estimated about a year ago what it would cost to install 4 new tires and kept that same cost. I've purchashed two vehicles at this dealership and More

by stibay2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maritza Aguillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

INFINITI of ONTARIO responded

Thank you for the kind post. I will make sure to share your comments with Mariutza and I know how much she will appreciate it... Thank you again, Cordy Cerami

February 25, 2024

Excellent customer service from Michael Velasco in Sales and TJ Boldt in Finance. Thank you for your professionalism, kindness, and commitment to serving well! We will continue to be loyal Infiniti customer More

by Russ&Tee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Boldt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Velasco
Feb 27, 2024 -

INFINITI of ONTARIO responded

Russ & Tee, Thank you for your continued loyalty and for taking the time to post your 5 stars review. I will make sure to share your kind post with Michael and TJ, I know how grateful they will be... Thank you again, Cordy Cerami

February 21, 2024

Saul and the sales manager, who I couldn’t get the name for was great! We were probably the most demanding customers ever but Saul was patient with us and accomodated all our needs. They went over and beyo More

by harrueehuh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Delapena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

INFINITI of ONTARIO responded

Thank you very much for taking the time to post your recent experience with Saul and Eric. I'm glad we were able to find the right IRS paperwork to accommodate your needs. Referrals are always appreciated by the entire team. Thank you again, Cordy Cerami

February 21, 2024

Jazmen was the best and because of her we bought a beautiful QX60! Story time...... After researching what types of vehicles we were interested in looking at in person, we decided to go out to the More

by Robert Cornwall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jazmen Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

INFINITI of ONTARIO responded

Robert, Thank you for your recent posts and 5 stars reviews. I will be sure to share both your posts and incredibly kind comments with Jazmen, Luis and the rest of the team, I know how truly grateful they will be. Enjoy your new QX60... Thank you again, Cordy Cerami

February 17, 2024

Maritza has been my service consultant for several years. She is very knowledgeable and has a great personality. Great to talk to. I have been coming to this dealership since 2007 and love it. I purchased th More

by Robert G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maritza Aguillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Hooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

INFINITI of ONTARIO responded

Robert, Thank you for taking the time to acknowledge our team members and for your years long continued loyalty. I will share your post with Maritza and Ben, I know how grateful they will be... Thank you again, Cordy Cerami

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