INFINITI of ONTARIO

My regular service person Jerome left. He was always dependable. Ive been assigned Chris Hernandez now and this did not start well. I never received a follow up call on Thursday to let me know what ne dependable. Ive been assigned Chris Hernandez now and this did not start well. I never received a follow up call on Thursday to let me know what needed to be done. I had to call the next day several times before I spoke to a person. They couldnt find Chris. I asked to speak to the person in charge and he followed up quickly. It turned out I needed a pricey repair and did receive a discount. Not the best impression. More

I’ve had nothing but the best experience at this dealership! I drove all the way from the high desert just to get an oil change because I know they will take care of my vehicle. Andrew made sure I w dealership! I drove all the way from the high desert just to get an oil change because I know they will take care of my vehicle. Andrew made sure I was in and out in a timely and gave excellent customer service. I was happy with everything and the reason why I will always be a customer here. More

I am grateful to meet with Michael Velasco from Infiniti dealership. Great service, very nice person and great customer service. He is professional, patient and attentive. He provided me with a lot of infor dealership. Great service, very nice person and great customer service. He is professional, patient and attentive. He provided me with a lot of information and definitely facilitated the process of purchasing my car. More

Michael Velasco was a pleasure to work with and made it a great shopping experience! The professionalism and customer service was exceptional. I came in late to trade in my lease and he took control and met great shopping experience! The professionalism and customer service was exceptional. I came in late to trade in my lease and he took control and met every expectation I had. I would definitely recommend him as a sales associate for your next car transaction! More

Service was excellent, work done in a timely manner, replaced several parts. Awesome work performed. replaced several parts. Awesome work performed. More

EXCELENT SERVICE AS USUAL FROM MY SERVICE ADVISOR MIKE LONGRIDGE, MIKE IS VERY KNOLEDGEABLE ,HONEST AND AND VERY TRUSTWORTHY, I WILL ALWAYS RECOMMEND HIM TO ANYONE I KNOW. I WILL NOT BRING MY CAR TO ANYON LONGRIDGE, MIKE IS VERY KNOLEDGEABLE ,HONEST AND AND VERY TRUSTWORTHY, I WILL ALWAYS RECOMMEND HIM TO ANYONE I KNOW. I WILL NOT BRING MY CAR TO ANYONE ELSE. More

I had an amazing experience with Luis Cruz , his manager Eric and the finance manager TJ! Luis got me exactly what I wanted , he is super professional & knowledgeable he explained everything very well. Befo Eric and the finance manager TJ! Luis got me exactly what I wanted , he is super professional & knowledgeable he explained everything very well. Before I drove away in my new 2021 Q50 Luis spent a good amount of time making sure I understood all the features in my car. Quick and easy transaction. HIGHLY recommend this dealership everyone! More

This dealership is great with many vehicles to choose. The people who work there are all nice. The people who work there are all nice. More

Jorge Aragon is one of the most patient sales man I’ve ever met. He knows how to communicate and knows his cars. I’ve had 6 Infiniti’s since 2004 and Jorge as been the best guy at Infiniti. ever met. He knows how to communicate and knows his cars. I’ve had 6 Infiniti’s since 2004 and Jorge as been the best guy at Infiniti. More

Jorge is the best car salesman I have ever experience. He really will take good care of you! really will take good care of you! More