INFINITI of ONTARIO
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 489 service reviews
Always excellent service for the past 20+ years. Olivia and Maritza always looking for my and my cars best interest. Olivia and Maritza always looking for my and my cars best interest. More
Great Experience with the Service Department at Infinity of Ontario...as always! The professionalism and "client first" service model is top notch and I recommend them to anyone needing service for their I of Ontario...as always! The professionalism and "client first" service model is top notch and I recommend them to anyone needing service for their Infinity vehicle. The Dealership is very well-run starting from the top as the management (Cordy and Andrew) understand customer service and reinforcing the brand with positive service experiences for Infinity owners after their Infinity purchase. I whole heartedly recommend Infinity of Ontario Service Department and for purchasing a new or used Infinity vehicle as well. More
If there are words that surpass describing EXCELLENT SERVICE, that will describe INFINITE OF ONTARIO SERVICE, that will describe INFINITE OF ONTARIO More
Amazing customer service and a dependable service team. They’re always transparent about pricing and ensure my car is serviced properly every time.. They’re always transparent about pricing and ensure my car is serviced properly every time.. More
John provide us with excellent professional service. He was articulate with what service was needed and when it would be completed. He was articulate with what service was needed and when it would be completed. More
“THE BEST DEALERSHIP” Over 30 years with Cordy Cerrani,(the greatest person ever)! At least 15 years with this dealership! All professional, & caring! Andrew Attalla, don’t have enough words for Cerrani,(the greatest person ever)! At least 15 years with this dealership! All professional, & caring! Andrew Attalla, don’t have enough words for how great he is! Andrew and service dept bend over backwards to take care of the smallest item of concern with car. Olivia follows through and keeps me posted on everything going on. To Denia’s friendly voice when you call the dealership! I would give them 10 stars, they deserve it! More
Olivia is my go-to service advisor and truly an exceptional employee! She always takes care of all my needs and goes above and beyond to ensure everything runs smoothly. She’s consistently availabl exceptional employee! She always takes care of all my needs and goes above and beyond to ensure everything runs smoothly. She’s consistently available to answer any questions and keeps me updated on the status of my vehicle every step of the way. Her professionalism, kindness, and dedication make every visit a great experience. I truly appreciate her outstanding service! More
I'M VERY HAPPY AND PLEASED WITH THIS DEALERSHIP. I SPECIALLY WANT TO THANK JOHN YARBER FROM THE SERVICE DEPARTMENT TEAM. HE REALLY HELPED ME TO SOLVED THE CONCERNS ABOUT MY CAR. HE IS VERY RESPECTFU I SPECIALLY WANT TO THANK JOHN YARBER FROM THE SERVICE DEPARTMENT TEAM. HE REALLY HELPED ME TO SOLVED THE CONCERNS ABOUT MY CAR. HE IS VERY RESPECTFULL AND PROFESSIONAL. More
I got my vehicle from this dealership and they all professional with processing the deal , and the best thing they also take care of any service issues after sales ,, and they care a lot of your time professional with processing the deal , and the best thing they also take care of any service issues after sales ,, and they care a lot of your time and finishing any issues so fast ,, Speacial Thank for Mr./Andrew Attalla and Mr./ Tony Alcantar ,, I really appreciate your help every single time . More
Sad that i have to write such a bad review on a prestigious dealership, which is going to be my second disgruntled review in 60 days relating to the service department, i figured with my last negat prestigious dealership, which is going to be my second disgruntled review in 60 days relating to the service department, i figured with my last negative review their customer service skills would have been improved, last month the transmission to my infiniti went out it took almost 3 weeks to fix luckily for me it was under extended warranty, this past monday my vehicle went in for the 2nd time this time my alternator went out and i am being told that the part is on back order, so in the meantime i am making payments for a vehicle sitting in the shop, i am calling on a daily basis to the service department , why do have to keep calling to find out the status and they don’t even pick up their phone, only respond by text and act like i am bothering, i probably would not mind so much much but i can’t even get a loaner vehicle they informed me that i am 13 on the list WOW i really feel lucky i am on the waiting list, I think after my vehicle comes out from repairs i need to search for another vehicle from a whole different dealership, here it is the holiday weekend and no vehicle i have spent money on tows and rental cars Very Disappointed with you Ontario of Infiniti and i will tell my friends not to buy from you More



















