INFINITI of ONTARIO
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 483 service reviews
Olivia is my go-to service advisor and truly an exceptional employee! She always takes care of all my needs and goes above and beyond to ensure everything runs smoothly. She’s consistently availabl exceptional employee! She always takes care of all my needs and goes above and beyond to ensure everything runs smoothly. She’s consistently available to answer any questions and keeps me updated on the status of my vehicle every step of the way. Her professionalism, kindness, and dedication make every visit a great experience. I truly appreciate her outstanding service! More
I'M VERY HAPPY AND PLEASED WITH THIS DEALERSHIP. I SPECIALLY WANT TO THANK JOHN YARBER FROM THE SERVICE DEPARTMENT TEAM. HE REALLY HELPED ME TO SOLVED THE CONCERNS ABOUT MY CAR. HE IS VERY RESPECTFU I SPECIALLY WANT TO THANK JOHN YARBER FROM THE SERVICE DEPARTMENT TEAM. HE REALLY HELPED ME TO SOLVED THE CONCERNS ABOUT MY CAR. HE IS VERY RESPECTFULL AND PROFESSIONAL. More
I got my vehicle from this dealership and they all professional with processing the deal , and the best thing they also take care of any service issues after sales ,, and they care a lot of your time professional with processing the deal , and the best thing they also take care of any service issues after sales ,, and they care a lot of your time and finishing any issues so fast ,, Speacial Thank for Mr./Andrew Attalla and Mr./ Tony Alcantar ,, I really appreciate your help every single time . More
Sad that i have to write such a bad review on a prestigious dealership, which is going to be my second disgruntled review in 60 days relating to the service department, i figured with my last negat prestigious dealership, which is going to be my second disgruntled review in 60 days relating to the service department, i figured with my last negative review their customer service skills would have been improved, last month the transmission to my infiniti went out it took almost 3 weeks to fix luckily for me it was under extended warranty, this past monday my vehicle went in for the 2nd time this time my alternator went out and i am being told that the part is on back order, so in the meantime i am making payments for a vehicle sitting in the shop, i am calling on a daily basis to the service department , why do have to keep calling to find out the status and they don’t even pick up their phone, only respond by text and act like i am bothering, i probably would not mind so much much but i can’t even get a loaner vehicle they informed me that i am 13 on the list WOW i really feel lucky i am on the waiting list, I think after my vehicle comes out from repairs i need to search for another vehicle from a whole different dealership, here it is the holiday weekend and no vehicle i have spent money on tows and rental cars Very Disappointed with you Ontario of Infiniti and i will tell my friends not to buy from you More
Tony and Jocelyn, staff are professional and will do their best to make things right! Had the recall notice for my QX50 while it was in their care for transmission service. They notified me there was a their best to make things right! Had the recall notice for my QX50 while it was in their care for transmission service. They notified me there was a recall and installed new engine (zero cost). Additionally, they got me a huge discount on a new transmission. The car is like brand new! Thanks Ontario, you guys are the best! More
John was awesome. He was straightforward and very responsive to my specific concerns in regards to my vehicle issues. He was straightforward and very responsive to my specific concerns in regards to my vehicle issues. More
John my service advisor has been my go to guy here for my car issues brought in my car for a AC and left very satisfied with the service provided here car issues brought in my car for a AC and left very satisfied with the service provided here More
I recently visited Infiniti of Ontario on August 11, 2025, to address a recall notice for my QX50, and I couldn't be more pleased with the experience. From the moment I arrived, the staff was welcoming 2025, to address a recall notice for my QX50, and I couldn't be more pleased with the experience. From the moment I arrived, the staff was welcoming and efficient, ensuring that the process was seamless and stress-free. A special shout-out to Brooke for her outstanding customer service. She was incredibly attentive, knowledgeable, and proactive in addressing my concerns. Brooke's professionalism and friendly demeanor made the entire recall process much more comfortable and reassuring. I highly recommend Infiniti of Ontario for their exceptional service and commend Brooke for going above and beyond to ensure customer satisfaction. Thank you for making what could have been a hassle-free process smooth and pleasant! More
Received maintenance services on my QX55, Mike was and has been my Service Provider for over 10 years. I always receive the best services with quick and efficient. has been my Service Provider for over 10 years. I always receive the best services with quick and efficient. More
Bought my QX50 a year ago, the whole team from Brooke and Jazmin to Cordie have been amazing Jazmin to Cordie have been amazing More



















