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INFINITI of ONTARIO

Ontario, CA

4.9
2,347 Reviews
OUR MISSION We are a values-driven automotive retailing company, committed to doing Right Things Right, while caring for our employees and our customers. OUR VISION To revolutionize automotive retailing through integrity and excellence in everything we do.
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2192 Inland Empire Blvd

Ontario, CA

91764

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Showing 502 service reviews

June 03, 2026

I purchased several Infiniti vehicles starting in 2006. I have had them serviced at Infiniti of Ontario and I'm totally satisfied with the service. In the past year I have had the pleasure of being helpe More

by rtmfvargas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Longridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2026 -

INFINITI of ONTARIO responded

Thank you for the many years of continued support. I will make sure to share your comments with Mike and I know how very grateful he will be... Thank you again, Cordy Cerami

May 14, 2026

From Veronica, the service advisor, who advocated for me and provided outstanding liaison, to the tech, who worked a Saturday to complete my repair in order to meet an important deadline, to the service a m More

by JAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2026 -

INFINITI of ONTARIO responded

Hi John, Thank you for the fantastic review! We are so proud of Veronica, our technician, and our management team for going above and beyond to meet your deadline. Your appreciation means the world to us! See you next time. Regards, Andrew A.

May 02, 2026

I am an Infiniti owner since the 90’s. Have had a long standing relationship with Cordy, which has now expanded to the entire group of people that work at Infiniti of Ontario. Cordy and A More

by Indio,Q70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cordy Cerami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Attalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2026 -

INFINITI of ONTARIO responded

Thanks mom, We do our best... Your loving sons, Cordy & Andrew😍

April 24, 2026

I absolutely love coming here for all my car needs! ! John helped me out in a timely manner and was an absolute professional in helping me out. Will always continue to come to this infinity dealer for m More

by Aleksgarcia47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Ranger
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yarber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2026 -

INFINITI of ONTARIO responded

Thank you for the super kind post and comments about John. I will make sure to share your accolades with John, and I know how very grateful he will be... Thanks again,

April 21, 2026

I bought 3 cars from Walter Pituch when he was at Riverside Infiniti & had them serviced through Mike Longridge at the same dealership. I followed Mike to an Orange County dealership, then to Montcla More

by lordbullet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Pituch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Longridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2026 -

INFINITI of ONTARIO responded

Thank you for your continued support over the many years. I will be sure to say hello from you to both Mike and Walter. Thank you also for your very kind words and 5 stars review. Thanks again, Cordy Cerami

April 18, 2026

Been working with this dealer for over 20 years. Great service department, very professional and reliable. Can't say enough about my service writer Mike More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Longridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2026 -

INFINITI of ONTARIO responded

Doug, Thank you for the kind post and your years of continued support. We look forward to your next visit... Thanks again, Cordy Cerami

March 18, 2026

I've been with this dealership for over 15/20 years. I started with them when they were in Montclair and I bought a QX56. They were good then so I stayed with them and bought QX80 several years later. T More

by czleee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maritza Aguillard
Mar 22, 2026 -

INFINITI of ONTARIO responded

I'll have you know, we are looking at returning the popcorn machine and your post may just get that idea over the finish line. Thank you for your comments, kind post and most importantly the many years of continued support... Thank you again, Cordy Cerami

March 15, 2026

Infiniti of Ontario is a world class dealership. Their service department is exceptional. Veronica and Andrew are a pleasure to work with. More

by Moose008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cordy Cerami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Attalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2026 -

INFINITI of ONTARIO responded

Thank you for your incredibly kind post about your recent service experience with Veronica and Andrew. I will be sure to share your comments with them, and I know how very grateful they will be... Thank you again, Cordy Cerami

March 09, 2026

Infiniti Ontario is a world class dealership. They are fast and skilled! Tony the Service manager will do everything he can to make sure you are well taken care. He always comes through! Ask More

by kmatsumoto1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joselyn Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica
Mar 11, 2026 -

INFINITI of ONTARIO responded

Hi Ko, Thank you so much for the kind words! We truly appreciate you taking the time to recognize Tony and Veronica. They care deeply about our customers and it means a lot to hear that they took great care of you. We’re grateful for your support and look forward to seeing you again! Regards, Andrew A.

February 13, 2026

Service advisor John Yarber gives excellent customer service. He works hard, and will advise honestly and will not rip you off. He goes out of his way to save you money. Im honestly at ease when I drop More

by Clarissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joselyn Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Longridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yarber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2026 -

INFINITI of ONTARIO responded

Hi Clarissa, Thank you for the great feedback. John takes pride in being honest, thorough, and transparent, and we're glad that shows in your experience. Earning your trust and making sure you feel confident leaving your vehicle with us is exactly what we aim for. We appreciate your support and look forward to taking care of you again. Regards, Andrew A.

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