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INFINITI of ONTARIO

Ontario, CA

4.9
2,387 Reviews
OUR MISSION We are a values-driven automotive retailing company, committed to doing Right Things Right, while caring for our employees and our customers. OUR VISION To revolutionize automotive retailing through integrity and excellence in everything we do.
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2192 Inland Empire Blvd

Ontario, CA

91764

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Showing 516 service reviews

September 30, 2026

Great service, thank you to the service department keep up the great work and customer service More

by mdm.burgos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Longridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Ranger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2026 -

INFINITI of ONTARIO responded

Thank you so much for your kind post. The entire team here in Ontario always loves a great 5 star post... Thank you again, Cordy Cerami

September 28, 2026

Great service at Infiniti of Ontario. I had an appointment for an Oil Change for my 2025 QX60. I arrived early but was immediately accommodated by Brooke. They even washed my vehicle. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Ranger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2026 -

INFINITI of ONTARIO responded

Brian, Thank you for your kind words and acknowledging our team member Brooke. I will be sure to share your comments with her and I know how very grateful she will be. We look forward to your next visit... Thanks again, Cordy CErami

September 26, 2026

I always have my 2013 Infinity FX serviced here. I purchase tires, batteries and anything needed to maintain my car in pristine condition. Thank you, Olivia, for taking such good care of my vehicle. More

by caroleroquemore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2026 -

INFINITI of ONTARIO responded

Thank you for your continued support and trust in our services, we are thrilled to provide top-notch maintenance for your vehicle including tires, batteries, and more. Olivia and our team take great pride in keeping your car in pristine condition... Thank you again, Cordy Cerami

August 28, 2026

Everyone I've worked with is so kind and helpful! Parts Dept. never lets me down they are always willing to step out their way to help me find a part or to get me a part ASAP. Service Dept. is just h More

by vanessa.lara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joselyn Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Longridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Villareal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yarber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2026 -

INFINITI of ONTARIO responded

Hi Vanessa, Thank you so much for the wonderful review! We're thrilled to hear you had such a great experience with our team, and we truly appreciate your loyalty. We look forward to seeing you again whenever you need us next! Regards, Andrew A.

August 24, 2026

Service Consultant Mike Longridge is polite, professional, efficient & quickly focuses on & meets my needs. He continues to service my fourth Infiniti. This dealership service department is stat More

by lordbullet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Longridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2026 -

INFINITI of ONTARIO responded

Thank you for your kind words, we're thrilled to hear that Mike Longridge consistently goes above and beyond to meet your needs. We're proud to offer state-of-the-art service with the help of our talented team, and we can't thank you enough for choosing us for your fourth Infiniti. See you again soon! Regards, Andrew A.

August 21, 2026

The service was excellent - from making the appointment with John to the valet pickup and drop off service! The communication of what service is being done is exceptional! Thank you for the great service r More

by Graza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yarber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2026 -

INFINITI of ONTARIO responded

Thank you for your kind words! Our team works hard to provide excellent service, from start to finish. We're glad to hear you were happy with our communication and valet service. We look forward to serving you again in the future. Regards, Andrew A.

August 10, 2026

he entire service team was excellent! Everyone was friendly, professional, and genuinely happy to help. They offered great specials and kept me informed throughout the entire process. I r More

by evan.parra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joselyn Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Longridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Ranger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yarber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2026 -

INFINITI of ONTARIO responded

Thank you for sharing your positive experience with our service team! We are thrilled to hear that you were impressed by our friendly, professional, and informative team. We pride ourselves on providing excellent customer service and communication. Thank you for recommending us to your friends and family! Cordy Cerami

August 08, 2026

I've been a satisfied Infiniti owner for years and I have had all of my cars serviced at Ontario Infiniti. Recently, my 2015 Infiniti Q50 was experiencing some emissions issues, and I had to take it right aw More

by ddiggs.idg3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2026 -

INFINITI of ONTARIO responded

Thank you for taking the time to share your experience at INFINITI of Ontario! We are thrilled to hear that Veronica provided exceptional and efficient service for your Q50. Our team takes pride in delivering top-notch assistance and we are grateful for your continued loyalty. We look forward to serving you again in the future. #OntarioInfinitiService #ExceptionalService Thank you again, Cordy Cerami

July 25, 2026

My service was quick and I recieved my vehicle nice and clean. Very happy with everyone at the dealership. More

by ClauQ50RedSport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2026 -

INFINITI of ONTARIO responded

Thank you for you kind review. The team always loves a great 5 star post with kind comments... Thanks again, Cordy Cerami

July 18, 2026

Everyone was professional and courteous. The repairs were completed in a timely manner and the valet service was a bonus More

by Artukovics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yarber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2026 -

INFINITI of ONTARIO responded

Thank you for the kind comments and the 5 stars post. We are glad to hear that the Valet Program was a convenience for you. We look forward to your next visit... Thank you again, Cordy Cerami

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