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INFINITI of Ontario - Service Center

Ontario, CA

4.8
478 Reviews

478 Reviews of INFINITI of Ontario - Service Center

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May 12, 2021

By being honest and knowledgeable, Kevin has always been very friendly and helpful and treats us with respect and keeps us informed about our service More

by davevargas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gonzalez
May 11, 2021

1st timer w/Infiniti, experience surpassed my expectations! Process was efficient and Joselyn was great throughout, this is my place moving forward. Timely communications A+! More

by elkmayo671
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joselyn Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021

The service staff at Infiniti has always been great - Olivia, Maritza, and Jerome, and others before them ensure that client's needs are met. Always a pleasure to visit the dealership! More

by boom-meister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maritza Earle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerome Porter
May 05, 2021

The worst experience ever . They did a check on my car told me was all good . Then they decided to tell me oh no we just fill out those forms but don’t really look . I hope you don’t get Cris as your advi More

by Hawkeye208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris
May 05, 2021 -

Hawkeye208 responded

The worst experience ever don’t get Cris as your advisor.

May 03, 2021

Always a pleasure working with Jerome--he makes the service dept. visit a pleasant and successful chore. Forthright, honest, and extremely courteous and professional in every way. Extremely clean and More

by sbucholtz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome Porter
April 23, 2021

They did an awesome job. Jerome kept us updated with everything that was being done. The rest of the staff was friendly and courteous I would definitely recommend to come here More

by melo_isaac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome Porter
April 19, 2021

Joselyn and Olivia always provide amazing customer service! They always make sure to keep me updated when work is being done, or needs to get done. They provide me with options when scheduling for ser More

by Katward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joselyn Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2021

Outstanding, trustworthy service from Jerome Porter and Infiniti of Ontario. I’m always happy with the results of my service, as well as the customer ser Mr. Porter provides. More

by Ksimmons0425@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome Porter
April 14, 2021

Worth the drive out from Orange County. My visits to Infiniti of Ontario have always been positive and with people I trust. The service manager, Jeremy S. has always been friendly and professional. Th More

by Boomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Longridge, Jeremy Scheetz
April 05, 2021

The service was quick and easy. More importantly, the customer service was superb! Chris was very thorough on what would be done with the car. More

by Resnad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
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