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INFINITI of San Jose
San Jose, CA
125 Reviews
We opened the doors to our brand new facility in November of 2008, conveniently located at the intersection of Tully Road and East Capitol Expressway and across from Reid-Hillview Airport and Eastridge shopping mall. Only minutes from downtown San Jose, INFINITI of San Jose services the entire Bay Area from San Francisco to the Monterey Peninsula.
Our stunningly beautiful high tech and certified green building features all the amenities you would expect from a luxury environment, such as free Wi-Fi, high definition television, gourmet coffees, and a relaxing, stylish environment. We have over 140 new and pre-owned vehicles to choose from and an unsurpassed reputation for quality and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 125 reviews
May 28, 2022
I had two body mechanical warranty issues with my 2019 QX50. One was apparent, while the other was intermittent. The crew at Infiniti San Jose diagnosed them correctly and replaced the parts without fus QX50. One was apparent, while the other was intermittent. The crew at Infiniti San Jose diagnosed them correctly and replaced the parts without fuss the next day. I had the car back within 2 days, with a free loaner in the meantime. No stress. Nick McClintic was great! More
by mc_chinn
Employees Worked With
Nick McClintic
April 14, 2022
I had a GREAT experience working with Infinity of San Jose and specifically with Brian Crocker. I did not end up buying a car with them but not because of the experience. I found a car that better fit ou Jose and specifically with Brian Crocker. I did not end up buying a car with them but not because of the experience. I found a car that better fit our needs in the state I live in. Brian was extremely attentive, very forthcoming, prompt with information I needed, great communication, kind and very gracious even when he knew I would be buying a different vehicle. He gave superior service including sitting in the car and assessing it honestly for me since I couldn’t be there in person. The car I was looking at was in excellent condition. The dealership has a few additional things that they add on for quality and security of the vehicle long term, a great additional service for their customers. They really think of everything for the best buying experience. I am writing this review because I want anyone considering working with them to know how well you will be cared for. If I can’t buy from them I at least want to share with others to support a quality business that is deserving. More
by Denise
Employees Worked With
Brian Crocker
April 09, 2022
Service at Infiniti of San Jose is always thorough and fast. Service advisors keep you informed of their progress and review inspection findings in detail when they are done. I’ve been getting my vehicles fast. Service advisors keep you informed of their progress and review inspection findings in detail when they are done. I’ve been getting my vehicles serviced here for 10 years. They keep my cars running in too performance. More
by Jmgambill
Employees Worked With
Ryan
March 22, 2022
Our sales rep Stephanie was great! She took her time with us, was genuine and very nice. The manager Adel was also very nice. They were professional and low pressure. She took her time with us, was genuine and very nice. The manager Adel was also very nice. They were professional and low pressure. More
by annalbertsongraham
Employees Worked With
Stephanie, Adel
March 02, 2022
Infiniti of San Jose staff are very friendly and knowledgeable, I was first introduced by Tony at the door and was quick to attend me for my scheduled appointment, Also Julio who explained my option knowledgeable, I was first introduced by Tony at the door and was quick to attend me for my scheduled appointment, Also Julio who explained my options and financing. Definitely giving Infiniti of San Jose 5 stars for great customer service and for being very hospitable. Will definitely recommend to any first time buyer. More
by Juliovalverde1999
Employees Worked With
Tony , Julio , Ed
February 21, 2022
Infiniti of San Jose’s staff is very helpful and knowledgeable. They seem to genuinely enjoy their jobs and working with each other, making what can be a stressful experience for some, more enjoyabl knowledgeable. They seem to genuinely enjoy their jobs and working with each other, making what can be a stressful experience for some, more enjoyable. The salesman I worked with, Tony, took the time to listen to my wants and needs and found me exactly what I was looking for. I was initially intimidated shopping for a car alone as a woman and Tony put my worries at ease and made car shopping an enjoyable experience. More
by amandarenee8
Employees Worked With
Tony
