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INFINITI of Sarasota

Sarasota, FL

4.9
1,868 Reviews

4950 Clark Rd

Sarasota, FL

34233

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Showing 1,868 reviews

July 01, 2020

We are very happy with our new vehicle Infinity Q50 SUV. Roman is an excellent sales person .The whole management team made the process go very smoothly! More

by Tsiperovich
Recommend Dealer
Yes
Employees Worked With
Roman Kubala
Jul 24, 2020 -

INFINITI of Sarasota responded

We truly appreciate the feedback and 5-star review! We will be sure to share your kind words with Roman and enjoy every minute of your new QX50.

June 30, 2020

Fast, reliable service Easy to schedule appointment, easy check-in, friendly service advisor. I usually wait and they have a comfortable lounge area. When I need a loaner, i More

by KSLAPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Gamer
June 30, 2020

David was extremely friendly, helpful & knowledgeable from the moment he answered the phone. He made the entire process of having the repairs performed on my car a completely stress free experience. Davi More

by Pizza Guy
Recommend Dealer
Yes
Employees Worked With
David Gordiychuk
June 29, 2020

Mark the salesperson whom helped me was amazing from start to finish however I bought an extended warranty which i decided to remove just a week after and it has been a nights trying to get it removed o More

by AVALOS.DIANA
Recommend Dealer
No
Employees Worked With
Mark Miller
Jun 30, 2020 -

INFINITI of Sarasota responded

Thank you Diana for your kinds remarks about your sales consultant. In reference to the time it takes to cancel a warranty, unfortunately it does take longer than adding it to a loan. We apologize that it's taken this long but the funds have been sent to the lien holder. Please let us know if you need anything else in the future. Thanks Dan Bonora General Manager

June 29, 2020

fast efficient service Always welcomed by name, served with excellent know-how, taken to checkput and explained costs and needed service. I enjoy waiting area when service More

by GINBRU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gordiychuk
June 28, 2020

I came in for a oil change only, they messed up my tire valve locks and the service mgr wasn't friendly about me advising him about it. I also sat waiting too long after my car was serviced. I still haven' More

by AGIBBY123
Recommend Dealer
No
Employees Worked With
David Gordiychuk
Jul 02, 2020 -

INFINITI of Sarasota responded

Thank you for taking the time to share your recent experience with our service department. The Service Manager spoke with you and apologized for for the valve locks. Michael asked you to send us the bill for replacement and we would reimburse you fully. We are still waiting for that invoice to arrive. You can also forward the invoice to dbonora@sunsetautogroup.com Please let us know if there is anything else we can do for you. Dan Bonora General Manager

June 26, 2020

Always a great experience I drive an hour and a half from Tampa area specifically to use this service center. (My only complaint is requiring all of these fields to be com More

by MBRIANLARS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Worcester
June 25, 2020

Staff was knowledgeable, efficient and helpful. Each person I worked with was open and willing and anxious to answer any and all questions. They met the customer at the customer’s comfort level More

by mcunningham236
Recommend Dealer
Yes
Employees Worked With
Tim Zirkle 5 stars, Alex Tapia, Steve Sipes, Nathan Curtner
June 25, 2020

It was a wonderful car experience from the sales to finance. I would recommend highly they made it very easy and so pleasant to work with. Best car experience I've ever had! Lori Caudle More

by LDCAUDLE
Recommend Dealer
Yes
Employees Worked With
George Dukas, Nathan Curtner
June 25, 2020

very pleasant and easy We have been with your company for 6 years and they have all been very good Our salesman was very good it was like he knew the car we wanted before we More

by VMONT3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Hartzell, David Gordiychuk
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