INFINITI of Sarasota

This online purchase was completely seamless from the prompt, friendly and professional responses by the sales and financial departments to free delivery of my vehicle. Although I did not have the opport prompt, friendly and professional responses by the sales and financial departments to free delivery of my vehicle. Although I did not have the opportunity to visit the dealership it will be my first recommendation to family and friends in the market for a new or used vehicle. More

engine maintenance light came on and needed to be checked Service was scheduled for same day that we called and was fast, pleasant, and efficient. The problem was found and solved without any problems. Also Service was scheduled for same day that we called and was fast, pleasant, and efficient. The problem was found and solved without any problems. Also truly appreciated how clean our car was (obviously was washed and vacuumed while there) when returned to us. Very nice waiting area too! More

Processes and Pandemic We love our new infinity. We came together on price and trade in value. There are only two things that were below the five star experience we expect f We love our new infinity. We came together on price and trade in value. There are only two things that were below the five star experience we expect from a luxury dealership. 1. The process is much too long. We arrived at 10am and couldn't leave until 2pm. Even with that, we had to leave without going over everything on the car. My husband has a disease that makes him exceedingly tired. I'm surprised he was able to go as long as he did. May I add we did not require financing? We might have been expected to stay overnight! 2. It appears no one in your establishment knows there is a global pandemic going on. Even after explaining to one of the gentlemen that my husband is immunocompromised no-one wore a mask. We were wearing masks. What other clues would you need? Now, we are almost two weeks out and I still worry he may have been exposed. I hope you will considered some training for your staff. These two things almost had me giving a three star review. Julie Pauletto More

Surprised to find another problem I had to have my alternator replaced. They did find an after-market that saved me a lot. However, the next day when I tried to close the windows, onl I had to have my alternator replaced. They did find an after-market that saved me a lot. However, the next day when I tried to close the windows, only one with close? More

Another Enjoyable experience at Sarasota Infiniti. Good communication with all involved and everything done in a timely fashion. Customer lounge is top notch with coffee, snacks, WIFI, TV and snacks. A+ communication with all involved and everything done in a timely fashion. Customer lounge is top notch with coffee, snacks, WIFI, TV and snacks. A+ More

So Accommodating and Pleasant The Service Team took me in on the spot with no appointment and serviced my vehicle with oil change, tire rotation, filled all fluids and even a car w The Service Team took me in on the spot with no appointment and serviced my vehicle with oil change, tire rotation, filled all fluids and even a car wash!!! Thank You So Much!!! More

As a nurse, I was very alarmed and disappointed that none your employees were wearing masks, yet were interacting with customers and accessing their vehicles. your employees were wearing masks, yet were interacting with customers and accessing their vehicles. More

Purchase another Infiniti from Sarasota Sales representative was extremely professional and knowledgeable. Atmosphere was pleasant without the pressure and hassle from other representatives Sales representative was extremely professional and knowledgeable. Atmosphere was pleasant without the pressure and hassle from other representatives to purchase a vehicle from the dealership. More