INFINITI of Sarasota

Good experience Bought a very clean used SUV, salesman Mark was good, answered all questions, and very low pressure personality. After agreeing on price, took 2 hou Bought a very clean used SUV, salesman Mark was good, answered all questions, and very low pressure personality. After agreeing on price, took 2 hours to get paperwork done on a cash deal. I was told 30-60 min, would have grabbed dinner if gonna be 2 hours. Lastly, I was told there was a second key for vehicle first time I drove it, after writing check, second key no longer exists. $400 later, I will have a second key. Otherwise, good experience. More

Friendly people in a comfortable setting. Just purchased my second Q60 from this dealership. As before, the people there were helpful and friendly, in a comfortable setting. And, I expect th Just purchased my second Q60 from this dealership. As before, the people there were helpful and friendly, in a comfortable setting. And, I expect the service department to be just as nice and accommodating, as in the past. More

George and Roman were the salesmen that assisted me. What a fantastic experience. Both gentlemen are extremely professional, helpful, knowledgeable, and gracious. I got the car I wanted with no hassle or pus a fantastic experience. Both gentlemen are extremely professional, helpful, knowledgeable, and gracious. I got the car I wanted with no hassle or pushing. More

This is my second Infiniti purchase at Sarasota Infiniti and I look forward to many more. John Reimer did a great job finding the exact vehicle with the options and features we were looking for. This was a and I look forward to many more. John Reimer did a great job finding the exact vehicle with the options and features we were looking for. This was a great buying experience. Thanks. More

Eminently s First class and Superior dealership!! This is our third Infiniti QX60....we keep coming back to Iinfiniti of Sarasota mainly because of Dan Bonora. His sales team has always treated us wit This is our third Infiniti QX60....we keep coming back to Iinfiniti of Sarasota mainly because of Dan Bonora. His sales team has always treated us with the utmost respect and they listen to our requests and bend over backwards to insure that our vehicle decision is the right fit for us! Dave Hartzell is so easy to work with, he goes out of his way for his clients and the most endearing quality is the fact that he follows up AFTER the deal is sealed to make sure we are enjoying our vehicle, or ask if we have any questions, he even offered to bring our vehicle to us, since we live so far away from the dealership!! How's that for service!!! The service center is top notch & efficient, David is our "Go to guy" ! He always makes sure we are completely taken care of in a timely fashion and we like the fact that we can use a loaner car while ours is being serviced. He's a very likeable young man and dedicated to his job. We give high accolades, and kudos to Dan and his wonderful team, whom we consider friends!! We are very proud to be part of the Infiniti family, and our loyalty will remain forever, as long as Dan is at the helm of INFINITI OF SARASOTA!!! With sincerity, Tom & Trudi Hodgson More

Advisor interpreted service wrong. SAB is NOT BRAKES Oil change was fine, but they cited a recall with "brakes". It was actually SAB recall, or SIDE AIRBAG, which has nothing to do with brakes. I think s Oil change was fine, but they cited a recall with "brakes". It was actually SAB recall, or SIDE AIRBAG, which has nothing to do with brakes. I think she thought it said ABS. Anyways, I canceled that appointment. The techs also didn't notice the front lower control arms need replacing during their 1,000 point inspection - they also did not report uneven treadwear on the passenger front tire. More

Excellent Service Center This Infiniti Service Center provides excellent and timely service. I highly recommend using this service center for your Infinity vehicle. And as a b This Infiniti Service Center provides excellent and timely service. I highly recommend using this service center for your Infinity vehicle. And as a bonus, they provide a free car wash, so when your car is ready, it looks better than when you dropped it off. More

Great Detail and easy to drip off car- courtesy loaner car so helpful because I live far away- I have 3 dogs and a cat and my car looks brand new after the detail. Always great service car so helpful because I live far away- I have 3 dogs and a cat and my car looks brand new after the detail. Always great service More

Impeccable..I was treated as a guest..not as a customer. My lease on second vehicle will be up, asked if a Q50 could be loaner..he obliged. My lease on second vehicle will be up, asked if a Q50 could be loaner..he obliged. More

I made the mistake of trading my 2017 Infiniti QX60 for a 2020 Mercedes GLE 350. I had a horrible experience with the service department at Mercedes. They tried to sell unnecessary maintenance on a BRAND NEW 2020 Mercedes GLE 350. I had a horrible experience with the service department at Mercedes. They tried to sell unnecessary maintenance on a BRAND NEW car!!!😡 3 months after owning the car, I found myself missing my Infiniti. Especially the service department. So I sent a text to Kevin and like Superman, he came to my rescue. My husband and I have purchased 5 Infinitis from Kevin. He’s the best. He ordered my QX60 with the options I wanted and sent me on my way. I feel like I’m home again.🥳😊 I will never buy anything but INFINITI ever again. Thanks Kevin!!! More