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INFINITI of Sarasota

Sarasota, FL

4.9
1,868 Reviews

4950 Clark Rd

Sarasota, FL

34233

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Showing 1,868 reviews

October 13, 2019

Infinity or Sarasota Very friendly and knowledge people great service and sales department. Financial e people sales manager my wife and I enjoyed the experience which is More

by FLERNER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Winkle, Grant Bower, John Reimer
October 12, 2019

New car purchase Roman Kubala did a great great job. Steve Sipes was also very helpful with getting the deal done. Great experience from beginning to when I picked up More

by ALANCICORA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sipes, Mike (finance guy), Roman Kubala
October 11, 2019

In and out I called Infiniti about a minor issue with my tire sensor and David the service advisor told me to come over we’ll take care of it. Once I got there m More

by LucasJS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David service advisor
October 11, 2019

New QX80 purchase Awesome experience with everyone at Sarasota Infiniti. Mark Miller was very helpful in explaining everything about the SUV and to great care of us the More

by KEVINKOBETITSCH2K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bonora, Mark Miller
October 10, 2019

Great service with a smile Brought my car in for a shimmy in the front end. Car was repaired the same day and I was kept in the loop about what was going on. A great service More

by JANICE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon in service
October 10, 2019

Always First Class Brandon and the service department always give my Infiniti First Class service, whether it's routine maintenance or fixing a flat tire as I'm headed o More

by CAF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Nally, George Dukas
October 09, 2019

Disappointing Needed to have two hard keys made to replace lost ones. Was told by a parts guy that I needed an appointment. Good work and price on the keys but why More

by PRBENEQUISTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service: Guy........
Oct 16, 2019 -

INFINITI of Sarasota responded

We’re sorry that you had a negative experience. The reason you were told that an appointment would be necessary is that a new key would need to be programmed by a technician in the main shop. The express service is simply oil changes/tire rotations. As for the charges for the top repair, a reset described in the owner’s manual would not have taken care of the hard fault codes that were in the computer. We charged $179.95 for the top to be fixed and then the total bill was $245.06 for some key blades you requested and tax. The tech has been spoken to for leaving the tool bag in the trunk area, which he knows should not be done. That was our mistake. Regarding the snacks, I'm sorry you feel that way as most of our clients say how nice it is that we carry so many different varieties. We have fresh baked cookies, donuts, granola bars, chips, crackers ect. with all the coffee, tea and water you can drink. I'm not sure what else you can expect. We strive to be the best for each and every customer that comes to our dealership. Thank you for sharing the feedback.

October 09, 2019

No Surprises We purchased 2 more Infinitis, 8 over the last few years. As usual, all was perfect! The vehicles were exactly as we wanted, salesperson was excelle More

by CHUCKGOLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Finance, Dave Hartzell
October 08, 2019

Michael Brandan Nalley is Amazing Brandan once again went above and beyond to accommodate me when our car experienced a problem with the battery. He is the reason I keep coming back t More

by JAYAHLMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandan Nally
October 06, 2019

Very clean and pleasant staff Very clean and knowledgeable staff. I have had the honor of having George explain every detail about leading and teaching me all the fun things my n More

by kat1.morris1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Dukas
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