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INFINITI of Sarasota

Sarasota, FL

4.9
1,867 Reviews

4950 Clark Rd

Sarasota, FL

34233

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Showing 1,867 reviews

November 30, 2018

Fabulous I was greeted on arrival ,checked in immediately loner car was waiting. David explained what was being done to the car and what was needed. Kept me in More

by JANET2947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
His name was David I'm not sure it was Hartzell, Dave Hartzell
November 29, 2018

Quick and Curteous I dropped in to have the batteries in my key fobs replaced, and found out they were covered under warranty. So, at no cost, and the service was super More

by CANDICE.MILLHILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Someone in Service
November 29, 2018

Superior Everyone was extremely nice and helpful. I didn’t feel pressured to buy and the entire process was fairly quick and painless. Highly recommend. Dea More

by JANET_ANNAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Kubala
November 29, 2018

nail in tire I realized my tire was losing air early one morning on my way to work. I knew I was leaving the next morning for the airport and needed to make sure t More

by CAF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
November 28, 2018

Great place to buy a new Infiniti My second new car purchase from Infiniti of Sarasota. Both times the process was very smooth. Kevin did a great job answering questions and never push More

by automan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Curtner, Kevin Zdebiak
November 24, 2018

Outstanding service. Very loyal, upfront and personable. I don’t feel like a number when I am there. I would highly recommend this dealership. Cannot day enough good thing More

by Iu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bonora, Kevin Zdebiak
November 19, 2018

VERY UNPROFESSIONAL IF YOU ARE BUYING A NEW OR USED VEHICLE FROM THIS COMPANY, BE CAREFUL OF THE BAIT AND SWITCH TACTICS THAT TAKE PLACE HERE. MAKE SURE YOU BRING YOUR WA More

by gsant16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Winkle, Mark Miller
Nov 19, 2018 -

INFINITI of Sarasota responded

Hello. We do apologize you were not happy with the service you received with our dealership. We take pride in exceptional customer service and strive for such in each and every interaction. We have explained the situation with you. We tentatively agreed on terms Friday evening with sight unseen trades. You told the sales consultant you would be in first thing Saturday morning. In this case, we reached out after the missed appointment and no call back was received and therefore the vehicle of interest was sold to another customer later that day. We do not hold used vehicles past an appointment time or if we were not able to get in touch with the customer in a timely manner to reschedule for the same day. When you called back this morning we offered you a comparable vehicle and gave you the option to come take a look. Every customer has a fair right to any available new or used vehicle on the lot. We are sorry if you felt you were approached too early upon arrival but as part of daily operations we give everyone the opportunity to approach the building and enter the showroom or inventory lot. We do not approach people quickly as they pull into the dealership. Please let us know if we can be of any further assistance.

November 02, 2018

Outstanding!!! Kevin was an outstanding salesman. He showed great patience, had extensive knowledge and was professional. Kevin went above and beyond for me and when More

by MsCookie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Zdebiak
October 31, 2018

Professional Informative and Expertly Efficient Made buying a new car easy.. Sales Assiciate was knowledgeable, informative and provided a relaxed, enjoyable buying experience. Financing was stra More

by Jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gaborko, Dan Bonora, Kevin Zdebiak
October 28, 2018

Best experience ever! Kevin Zdebiak is the best! He was so helpful and EASY to work with. We came in to look at cars, he showed us around, let us test drive and was super i More

by coelker9118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Winkle, Kevin Zdebiak
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