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INFINITI of Sarasota

Sarasota, FL

4.9
1,867 Reviews

4950 Clark Rd

Sarasota, FL

34233

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Showing 1,867 reviews

October 17, 2020

Todo my bien muy atento y muy profesional y muy agradecido con las explicaciones y con la rapidez con la que hicieron el trabajo muy profesional muchas gracias More

by ORIBEL17
Recommend Dealer
Yes
Employees Worked With
David Gordiychuk
Oct 20, 2020 -

INFINITI of Sarasota responded

Gracias por dejar la reseña de cinco estrellas. Nos complace escuchar su experiencia en nuestro concesionario y compartiremos las amables palabras con nuestro equipo.

October 16, 2020

Instead of a loaner I waited since it would only take 1hour and it only took one hour Gave me a chance to shop for my third infinity in 16 years More

by RAJEWSKIRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gordiychuk
October 16, 2020

I knew exactly what I wanted and they were able to deliver, including the vehicle, lease terms. It was a fairly quick and painless process, didn't expect to get out the door with a vehicle same day ( More

by ACCOUNTS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Capito, Steve Sipes
October 15, 2020

Worked with Timothy Zirkle. Professional and personable. Outstanding experience. Solid value with an experienced service department to back it up. Completely satisfied. Thank you for making my visit ti More

by RJEFFDAVIS17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance Manager, Jay (5 stars); Service Technician, Perry (5 stars), Ashlee Castle, Dan Bonora, Guy Worcester, Steve Sipes, Tim Zirkle
October 14, 2020

The manager who was working 10/10/2020 in the afternoon was great. I am sorry I cannot remember his name. The sale associate working with Roman was also great and very helpful! Will recommend this dealer More

by MJJHENDERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Kubala
October 13, 2020

Dealer didn't notify, nor offer to have the front windows tinted. We did not notice due to a couldy purchase day. Thus, the 2 stars! More

by WH1851TX
Recommend Dealer
No
Employees Worked With
Guy Worcester
Oct 13, 2020 -

INFINITI of Sarasota responded

Thank you for your feedback about the window tint. We do not offer client's window tint as this is not something that is done at our facility. If this is something that you wish to have done, we can recommend a local company who would be more than happy to handle tinting for you.

Oct 25, 2020 -

WH1851TX responded

The 1st purchase of our 2017 Infiniti offered window tinting ... really sorry now we didn't purchase the BMW across the street!!!!

Oct 26, 2020 -

INFINITI of Sarasota responded

I can't tell who you are based on your user name in this review (WH1851TX) making it impossible to follow up with you. You can contact me directly at 941-924-1211 and we can discuss this. We don't window tint at our facility but I can give you a local company down the street that can do this if you want it done. I'm sorry you feel that buying a BMW would have been the better move based on window tint availability. I think our team does a fantastic job in client care and offers a great product. Dan Bonora General Manager

October 13, 2020

Always an easy process. As I come from out of town to this location for service on my vehicle. Thank you for always doing such an amazing job. More

by HAH24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gordiychuk
October 13, 2020

The customer service was very good, and the people who helped me was outstanding. Thank you for a wonderful experience. I give everything a good rating! More

by JAYLON462
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gordiychuk, Guy Worcester
October 12, 2020

Service center always goes over and above to always give the best over all service. I always am impressed with the amount of care and concern regarding detecting, fixing or arranging a plan of action. More

by Stephanie James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike - Service manager also both Ed’s that receive, wash and return car after service .... all awesome ! , David Gordiychuk, Guy Worcester
October 10, 2020

Guy and anyone else I come in contact with at Infiniti are great (polite, happy, and get the job done). Keep up the excellent work. More

by MARY.JESSUP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Worcester
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