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INFINITI of Scottsdale

Scottsdale, AZ

4.6
636 Reviews

7601-1 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 636 reviews

November 12, 2022

Very courteous & informative about future service needed. They also need a nice job of cleaning the vehicle More

by Mrmarkharmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Anderson, Matt Delvecchio
Dec 02, 2022 -

INFINITI of Scottsdale responded

Mrmarkharmon, we're glad to hear you enjoyed your visit.

October 30, 2022

Great experience at this dealership. Thank you, Candi! Everyone was very helpful throughout the entire process. More

by GG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candi Hartzer
Oct 31, 2022 -

INFINITI of Scottsdale responded

Thank you for your positive feedback!

October 29, 2022

Very efficient and professional. Great customer service. Take pride in their work. Highly recommend this dealer. More

by Jrabiah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Leis
Oct 31, 2022 -

INFINITI of Scottsdale responded

Thank you for your positive feedback!

October 24, 2022

Candi was competent and knowledgeable. Her personable demeanor made my husband and I feel comfortable. Her follow through was excellent. More

by guardinoagerola
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula in Finance was excellent. Trevor was excellent too. , Candi Hartzer, Matt Delvecchio
Oct 31, 2022 -

INFINITI of Scottsdale responded

Thank you for your positive feedback!

October 22, 2022

It was an excellent experience. Absolutely love my QX60 and the whole experience was a joy! We definitely recommend this dealership and the people that work there. More

by Lynne Kramer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Our finance guy was excellent!, Perry Taylor
Oct 31, 2022 -

INFINITI of Scottsdale responded

Thank you for your positive feedback!

October 22, 2022

Consistent excellent service on every occasion. Greeted quickly and car ready on time, completely washed and ready to go. More

by LarryS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Morgan
Oct 31, 2022 -

INFINITI of Scottsdale responded

Thank you for your positive feedback!

October 16, 2022

We came in with our own loan. Our sales lady was nice but still pushy to put a down payment when I explained to them several times we are paying cash. The financial “director” was More

by crop_ivory.0s
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Candi Hartzer
Oct 31, 2022 -

INFINITI of Scottsdale responded

We apologize for the miscommunication. We’d like to gather more details of the situation so we can find a solution for you. Please contact William Munz, Executive Manager, at 480-718-3835 to discuss your situation further

September 18, 2022

All staff very friendly. They solve your doubts and their treatment is very good. Excellent service More

by Ana ronquillo
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Nelson, Candi Hartzer
Sep 19, 2022 -

INFINITI of Scottsdale responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

Oct 31, 2022 -

INFINITI of Scottsdale responded

Thank you for your positive feedback!

September 06, 2022

Exceptional customer service, Perry did a great job in helping us with the purchase of our new vehicle. More

by Gina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Taylor
Sep 09, 2022 -

INFINITI of Scottsdale responded

Thank you for your positive feedback!

September 04, 2022

Great service with rapid response to all my questions and concerns. Also great team work throughout the entire process More

by cindy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Sep 06, 2022 -

INFINITI of Scottsdale responded

Thanks for the positive review!