INFINITI of Scottsdale

I purchased a used 2007 Infiniti M45 from Stephen Fitch and was very satisfied with the overall experience. He delivered a commendable level of knowlegde, professionalism, and salesmanship that brought me and was very satisfied with the overall experience. He delivered a commendable level of knowlegde, professionalism, and salesmanship that brought me great comfort in my purchase. At no time did I feel pressured into making a decision or feel that I was being "hard sold" on anything. I felt that I was working with a dedicated purchasing consultant whose sole interest was to help me in my purchasing decisions, instead of feeling like I was working with someone trying to sell me something. If you find yourself in the market to purchase a vehicle at this dealershipship, Stephen is the person you want to work with. -Tom More

From the moment I walked into the dealership, I felt as if the staff was there to actually help me, not just sell me something, which is what you get from most auto dealers. Even after coming back for m if the staff was there to actually help me, not just sell me something, which is what you get from most auto dealers. Even after coming back for my fifth test drive, I felt comfortable to ask any questions and never felt pressured to make a decision. Best experience obtaining a new vehicle I have ever had. More

Everyone was extremely friendly and informative. I didn't feel as if they were selling me, but rather they were consultants. Very professional, and appreciative of the business. I would recommend th didn't feel as if they were selling me, but rather they were consultants. Very professional, and appreciative of the business. I would recommend this group to anyone interested in a great car buying experience, or who has had less than exceptional experiences in the past. More

I gave this dealership a great rating because they do an excellent job. Both my husband and myself drive Infinit's. We love our cars, we get great service from our salesperson, Stephen and our service adv excellent job. Both my husband and myself drive Infinit's. We love our cars, we get great service from our salesperson, Stephen and our service advisor, Johnny as well as Mikey in maintenance. I will always remain a loyal Infiniti customer. More

Darrin provided excellent customer service--even though the car I purchased was not an Infiniti (someone traded in their Chrysler Crossfire, which is what I bought), Darrin spent a lot of time answering my the car I purchased was not an Infiniti (someone traded in their Chrysler Crossfire, which is what I bought), Darrin spent a lot of time answering my questions about this particular vehicle. In addition, both Darrin and Courtney expedited the process--I did not have to spend the entire day at the dealership as I did when I purchased my last vehicle (at another dealership). Darrin and Courtney were very pleasant--would definitely do business again at Infiniti of Scottsdale. More

Very Impressed! My experience began with a phone call From Kevin Mason as a response to my internet inquiry. I told Mr. Mason and his sales manager exactly what I was looking for and what I wanted to spe From Kevin Mason as a response to my internet inquiry. I told Mr. Mason and his sales manager exactly what I was looking for and what I wanted to spend and they assured me that it was possible. When I arrived at the dealership, Mr. Mason greeted me immediately and the vehichle of my choice was out front shiny and beautiful. My contract reflected exactly what we negotiated over the phone and 2 hours later I walked out with my new vehichle and the best sales experience ever. I kept waiting for the usual sales game but it never happend. Mr. Mason was very efficient and very professional! Every staff member that I encounterd went above and beyond to make me feel comfortable and welcome. I felt like a member of the family! Thank you Infiniti of Scottsdale and Thank you Kevin Mason! More

Mr.Mason was very knowlegdlable and patient with us. He was extremly funny, he wasn't a pushy salesperson like at other dealers. I would recommend this dealer to all my family and freinds we were please wi was extremly funny, he wasn't a pushy salesperson like at other dealers. I would recommend this dealer to all my family and freinds we were please with the GREAT SERVICE!!!!!! Thank you, Rev. Herman O. Gibson More

I visited your dealership and Kevin was very helpful and he gave me a wonderful shopping experience.I didn't buy a car but I am in the market and I will probably be back. I will definitely look for Kevin o he gave me a wonderful shopping experience.I didn't buy a car but I am in the market and I will probably be back. I will definitely look for Kevin on my next visit when I am ready to buy. He showed me lots of vehicles and was vary patient and was very knowledgable. More

They are always friendly, know me by name. it is always a nice experience bringing my car in for service. I have been going there since 2003, I plan to drive my car to the moon 235,000 miles and they have a nice experience bringing my car in for service. I have been going there since 2003, I plan to drive my car to the moon 235,000 miles and they have been gracious with me knowing I cannot afford a new car, but when I do I will buy it from them. More

Excellent experience. James was a great help. No pressure on the sale. He was extremely helpful throughout the entire process. James new a great deal about the car and all of the features. I appreci pressure on the sale. He was extremely helpful throughout the entire process. James new a great deal about the car and all of the features. I appreciate this type of service. I would highly recommend James and Infiniti of More