INFINITI of Scottsdale

Having been an Infiniti customer for years I was shocked at the service I received from an alternate dealer in Phoenix "IOC"...i went to IOS and the service was head and shoulders above their competitor, IO at the service I received from an alternate dealer in Phoenix "IOC"...i went to IOS and the service was head and shoulders above their competitor, IOS were amazing and i highly recommend them. More

We have never had a more pleasant automobile purchasing experience as we did at Infinity of Scottsdale. Marlon was the nicest, most pleasant, understanding and patient salesperson we have ever worked with experience as we did at Infinity of Scottsdale. Marlon was the nicest, most pleasant, understanding and patient salesperson we have ever worked with in all the dealerships we have visited through many years of automobile purchasing. There was nothing he would not do to make our experience pleasant and rewarding. The entire process from selecting, negotiating price, and the signing of closing documents was executed professionally and courtousley. I would highly recommend Marlon and this dealership to anyone interested in purchasing an Infinity. Sincerely, Carl and Jerry More

All the employees I dealt with were courteous and professional. No high pressure sales and a more laid back experience. Everything went very smooth and I was on my way with my new car in no time. professional. No high pressure sales and a more laid back experience. Everything went very smooth and I was on my way with my new car in no time. Mark kerr the sales rep called me a few days after the purchase to make sure everything was going well and said to stop by anytime if I needed help with the million buttons/gadgets on my new Infiniti G37. Great car so far! More

Kris and John, I wanted to thank you both for your Kris and John, I wanted to thank you both for your time in regards to the purchase of the new QX. WOW what a ride and what an experience I had thr Kris and John, I wanted to thank you both for your time in regards to the purchase of the new QX. WOW what a ride and what an experience I had through Infiniti. My wife was so happy and my 22 month old kept asking me this morning to see the Truck! Again, I really appreciate the level of service that you and all of your support staff extended to me. You have earned my future business as well as my personal recommendation to friends and family. Please thank Courtney for me as well, as she was very pleasant to work with and knowledgable on Infiniti Products and Services. I'll see you real soon More

This is the third vehicle we have gotten from this location (2007-G35, 2010-G37S and 2011-M37). Ever since the dealership changed hands to Infinity of Scottsdale the experience has alwyas been one of location (2007-G35, 2010-G37S and 2011-M37). Ever since the dealership changed hands to Infinity of Scottsdale the experience has alwyas been one of more than meeting expectations. We live more than 60 miles from the dealership and could have purchased many vehicles much closer to home for the convenience of service but our experience so far (only with the G35 since the others are too new to require first service)has always been one of very fair, professional interactions always displaying a sincere regard for the value of our time and our schedule (not always the case at other dealerships--Mercedes). The negotiations were handled professionally and also respected the value of our time. The negotiations seemed to be very above board with no suggestion of undue games being played. I have great confidence in both the brand of product we have acquired and the ability and desire of the dealership to represent and service it well. More

I have just moved to this area and leased a new G37 from this dealer. The employees at the dealership I came in contact with were courteous and fun to work with. My experience was excellent - painless and f this dealer. The employees at the dealership I came in contact with were courteous and fun to work with. My experience was excellent - painless and fun with no surprises or high pressure sales tactics. My salesman, Darrin Dice, was excellent to work with - he even gave me a ride to the airport so I can return my rental car. I highly recommend Darrin and Infiniti of Scottsdale if you are in the market for a new Infiniti. More

My experience at Infiniti of Scottsdale was unlike any other dealership I have ever visited. Furthermore, Illias was the most honest, friendly, and helpful salesperson I think I have ever met! I would def other dealership I have ever visited. Furthermore, Illias was the most honest, friendly, and helpful salesperson I think I have ever met! I would definitely recommend anyone in the market for a new/used vehicle to visit Infiniti Scottsdale... and ask for Illias! More

It was a wonderful experience. We never felt that we were interacting with a sales team. We spent over 3 hours and all the time Larry and Sam was working towards ensuring that we would walk out with an Infin interacting with a sales team. We spent over 3 hours and all the time Larry and Sam was working towards ensuring that we would walk out with an Infiniti and did everything in their power to make it happen. What also blew me away was the after sales service they provided. They called us up multiple number of times to make sure that we were comfortable and having a wonderful experience with our Infiniti More

I have never seen a dealership that in 116 degree's walk across the whole lot, to ask if we needed something.< mind you we were in pool attire> I have yet seen a dealership who's salesmen will stand outside across the whole lot, to ask if we needed something.< mind you we were in pool attire> I have yet seen a dealership who's salesmen will stand outside in the rain holding an umberlla while you clean out your car, last but not Least I have never had flowers waiting on us when we drove 6 hours to get back home. This dealership went above and beyond to make sure we were 100% Happy!! I have purchased several new cars before, but I have Never seen this kind of service, VIP treatment is a total understatement. Thank you to all who made buying my 1st Infiniti an experiance I will NEVER forget!!!! More

My wife and I have been a BMW owners for the last 15 years owning everything from an M5, M3, X5, to 330i and everything in between. I was extremely hesitant going away from the brand and starting a new years owning everything from an M5, M3, X5, to 330i and everything in between. I was extremely hesitant going away from the brand and starting a new relationship with a new dealer. From my first interaction to my most current Infiniti of Scottsdale has been world class. They have made it extremely easy to do business with and made us feel like they wanted our business. I couldnt be happier with the relationship. More