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INFINITI of South Bay

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.5
1,897 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 1,897 reviews

January 05, 2020

Always the Best!! Whenever I need service for my vehicle no matter what it is, the Service staff at Infiniti of South Bay always is there for me! More

by Kimber R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos, Thomas Moncayo
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Jan 21, 2020 -

INFINITI of South Bay responded

Kimber, Love your headline - "Always the best". Thank you! This is truly what our service director Thomas Moncayo instills in his staff, to always be your best. We are pleased to learn that Everado was able to deliver on this goal. Your comment that our staff is always there for you is the best recommendation we could receive. Thank you for your confidence in our team here at INFINITI of South Bay. We appreciate you and we appreciate your business.

December 30, 2019

Good Service This Dealership is one of the best car dealerships I’ve been to in my past. The people treat you with respect and the service people are excellent. If More

by GUTHRIE323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
Report | Print
Jan 21, 2020 -

INFINITI of South Bay responded

Thank you very much for this wonderful endorsement of our people here at INFINITI of South Bay. There is no secret in providing an exceptional experience. Be knowledgeable, be personable, be efficient and be respectful. Sounds like an easy formula, but not just anyone can deliver. It takes someone who really loves his clients, his job and who wants to deliver. We are grateful you found this in our star Service Sdvisor Everado. Thank you for your review, we are all greatly appreciative.

December 30, 2019

Unsatisfied Went in to have front brakes done. Brakes sound worse now they said it is probably the back. But they also said the back don't need to be replaced yet More

by MURJOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wilson Chihuahua
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Jan 21, 2020 -

INFINITI of South Bay responded

Murjoe, thank you for bringing this to our attention. There is any number of reasons this could be happening. Your front brakes could still be going through their break-in process, or your back brakes might be experiencing and issue that was not properly identified. We are going to send a note to Wilson asking that you bring your vehicle back in for a free review an analysis. Please stand by as we work to resolve this issue. Thank you.

December 27, 2019

Wilson is always professional. Excellent customer service. I had my car service and as always Wilson is always there to provide an excellent customer service. For me one of the reasons I come back for service More

by HB1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Report | Print
Jan 21, 2020 -

INFINITI of South Bay responded

Thank you for your great review of your experience here with Wilson at INFINITI of South Bay. He must have really helped make a difference for you to take your personal time to post your feedback online. Wilson truly understands that building a lasting relationship is what the business is about. When you are here he is friendly and professional, keeping his clients informed of their repairs as they are performed. Then at check-out, he may recommend repairs or maintenance that is coming due. But he will never be pushy or recommend something that is not necessary. This, he understands, is how you develop relationships, and clients for life.

December 20, 2019

Fast service. Ease of communication. We spoke with George Keriakes on the phone to set up everything before we came in. When we arrived at dealership, he introduced us to Anita Ruiz who More

by SouthBay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Keriakes
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Dec 21, 2019 -

INFINITI of South Bay responded

Thank you for recognizing how fast and efficient our team was in helping you get into a new INFINITI. George is truly and exceptional member of our team, we are grateful to have him. Always fair, always honest and always doing what is right for our clients. And we are appreciative that you found Anita professional and knowledgeable in getting you exactly what you wanted. We appreciate you loyalty to the INFINITI brand. Thank you for your business.

December 20, 2019

Customer service Everado was extremely helpful and understand and helped me out understand extremely well what the car needed to get and why. Great customer service More

by JOYCEAPERLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
Report | Print
Dec 21, 2019 -

INFINITI of South Bay responded

Joyce, Thank you so much for taking your time to recognize the excellent service you received here at INFINITI of South Bay. We understand how important communication is in providing a good experience. Everado took the time to clearly explain what was needed and why, and this builds trust and understanding. Thank you for acknowledging his knowledge and professionalism. We are grateful for clients like you.

December 14, 2019

Happy New 2020 Q50 Owner I went with my parents to look at cars and had such a good experience. I arrived 30 minutes before they were going to close and Lucia still took us on More

by annieorozco0610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucia Calzada
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Dec 21, 2019 -

INFINITI of South Bay responded

Annie, We are truly grateful for your post. Lucia and our finance team must have really impressed to have you take the time to write such a positive review - thank you. When clients come in, no matter what the time, our team is available to demonstrate the difference that our personable approach can make. We understand that you can purchase from anywhere, and it is our people and their personal attention that makes the difference. Thank you for recognizing this and thank you for becoming part of the INFINITI of South Bay family.

December 13, 2019

Service when you need it. These folks keep your Infiniti in tip top shape. Mr Chihuahua is the best service advisor. He schedules my service appointment and has me a loaner ca More

by joe77mia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All Mechanics in the back that do NOT get the recognition that they deserve., Wilson Chihuahua
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Dec 21, 2019 -

INFINITI of South Bay responded

Joe, We appreciate your positive review of your experience here in our service department. While we appreciate your overall recognition of the service level you received... we even more so appreciate your recognition of the team that really makes this all possible - our technicians. We'll be sure to share your input with them. Thank you so very much for being such a loyal client.

December 13, 2019

Outstanding service The people I worked with were real people who wanted to sale me the car i was looking for. The right car at the best price, the right color, the best More

by alfreddrogers1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kas Yeganeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaz Yeganeh
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Dec 21, 2019 -

INFINITI of South Bay responded

Alfred, Thank you for recognizing that we have real people here at INFINITI of South Bay that want to do what is right for their clients. That is the best compliment that we could ever receive. We appreciate the time you have taken to share your experience with others. And please know that our service team shows the same love and concern. We hope to see you in our service department for any maintenance or service needs you might have. Thank you for your business.

December 12, 2019

Buying Experience Friendly and responsive team. I really enjoyed working with both sales people and I'm very happy with the car. This was the smoothest a d easiest car More

by mcv87224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Chapman, Lucia Calzada
Report | Print
Dec 21, 2019 -

INFINITI of South Bay responded

The smoothest and easiest car buying experience you have ever had is such a huge and appreciated compliment - thank you. Mark and Lucia are valuable members of our team and we are grateful that that you have recognized their capabilities and exceptional client service. Thank you for choosing INFINITI of South Bay and we are complimented that based on this experience you would do business with us again.

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