Anita Ruiz

Anita was excellent as per usual. Anita went above and beyond to assist me through my complicated transaction. She stayed late to make sure the at we closed the deal. Anita is 10/10 Anita went above and beyond to assist me through my complicated transaction. She stayed late to make sure the at we closed the deal. Anita is 10/10 More

by RACHEL.BACOLA Verified Customer Verified Customer

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Ana literally went above and beyond to close my deal. Her excellent customer service skills and her personal touch made me at ease through this transaction. Her excellent customer service skills and her personal touch made me at ease through this transaction. More

by RACHEL.BACOLA Verified Customer Verified Customer

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Kaz and his team are the best of the best. Outstanding customer service as always. Outstanding customer service as always. More

by RACHEL.BACOLA Verified Customer Verified Customer

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Anita was extremely helpful through the entire process. She made the process efficient and was very responsive. The purchase came at a time when I had a lot of things going on and she was patient when I wa She made the process efficient and was very responsive. The purchase came at a time when I had a lot of things going on and she was patient when I was delayed in getting back to her. This is my second vehicle where she handled the transaction and I can’t speak highly enough of her professionalism. More

by KARENBTOWNS Verified Customer Verified Customer

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Professional, sold with integrity, great communication, & personable. They were able to get me financed with the exact vehicle I wanted. The car was in immaculate condition! personable. They were able to get me financed with the exact vehicle I wanted. The car was in immaculate condition! More

by josh.queenan Verified Customer Verified Customer

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Kas was phenomenal Very fast and very friendly and a great deal Best experience ever great deal Best experience ever More

by MENADREAM Verified Customer Verified Customer

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Great service, very warm and friendly customer care. They make you feel like family. They get you in and out. They make you feel like family. They get you in and out. More

by ttnnttee01 Verified Customer Verified Customer

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Per my latest INFINITI of South Bay experience (feel free to peruse accompanying pics for additional reference on Google/Yelp). For brevity, I’ll simply use key bullet points: *A gremlin, as gremlins d to peruse accompanying pics for additional reference on Google/Yelp). For brevity, I’ll simply use key bullet points: *A gremlin, as gremlins do, somehow disrupted my car’s systems thus rendering it inoperable. *I immediately phoned Jaime, my award-winning 5-Star Concierge. *Although it was his (well deserved) day off, Edson, another certified, skilled specialized member of the South Bay team, immediately dispatched, what I could best describe as a rescue unit, to effect a timely extraction. *Once reaching South Bay HQ, I was met with a team of Service Advisors. (reminds me of the ‘Pit Crews’ you would see at NASCAR and Formula1 races). *I then of course hit the (in-house) Starbucks Lounge – STARBUCKS FOLKS! *On occasion I enjoy the neighboring eateries, all within mere walking distance. *Gremlins were successfully, and humanely, sorted. *Their Car Detailing Teamwork was spot on as usual. *All services properly rendered – Done & Done. One of my favorite parts, though dreadful to some or several these days, was Payment Time! (dun dun dun) Well Kaila (payment dept.) took pleasure it seemed, in reminding me of my having signed on with every supplemental coverage and protection plan they currently offer. (a most gracious shout out to Anita btw) Total cost? 00,000.00. People, those donuts always go quite well with my Starbucks! You must try them, I insist. Seriously though, as you insure your person, home, etc. for the various contingencies in life, why not your valued INFINITI? Anita arranges a priceless peace of mind, with the assurance of your safety-net staying intact 24/7. Call, inquire, now! Works for me, since 2021. A very recent, rather unsettling example (since painlessly cured) I will gladly share in an upcoming update. (dun dun dun). More

by tdhc Verified Customer Verified Customer

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I recently leased a 2026 Infiniti QX60 LUXE AWD, and I’m very happy with my experience. The dealer was completely transparent with pricing — no hidden fees or surprises — and they explained every part of th very happy with my experience. The dealer was completely transparent with pricing — no hidden fees or surprises — and they explained every part of the process clearly. The transaction went smoothly from start to finish, and they made sure everything was handled efficiently. I truly appreciate their honesty and professionalism. Highly recommend this dealership to anyone looking for a straightforward and stress-free car leasing experience! More

by jc_eugenio123 Verified Customer Verified Customer

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Anita and Kas were amazing. However, the finance person was horrible. I never want to cost someone their job, so he needs retraining. His customer skills are deplorable. However, the finance person was horrible. I never want to cost someone their job, so he needs retraining. His customer skills are deplorable. More

by Jrlovesporsha Verified Customer Verified Customer

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