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INFINITI of South Bay

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.6
2,101 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 2,101 reviews

August 08, 2025

I called first to confirm my concern with my rear tires, & they had me take my car in. They attended to it as soon as I arrived. They put on new rear tires, checked out my car to make sure everything was ok More

by SUESTANAKA
Recommend Dealer
Yes
Employees Worked With
Felix Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Le
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Aug 24, 2025 -

INFINITI of South Bay responded

Thanks for this awesome review! Customers are our #1 priority, and we’re so glad we could address your concern quickly and get your car taken care of. Sending you off with a freshly washed car is just our way of going the extra mile. We’re happy you left satisfied and look forward to seeing you again soon! Carlos Robles Service Manager INFINITI of South Bay

August 08, 2025

Does very great work and excellent customer service. Only place I allow to touch my car. More

by MRSLOWE17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2025 -

INFINITI of South Bay responded

Hi Mrs. Lowe! Thank you for taking the time to leave this FIVE-STAR review! Your trust means everything to us, being the only place you allow to work on your car is the highest compliment we could receive! We’re glad our service and care have earned your confidence time and again. We’ll be here to take great care of you and your car whenever you return. See you again soon! Carlos Robles Service Manager INFINITI of South Bay

August 07, 2025

Responsive, attentive, super customer service all around. Exceptional attention to deal and great and finding solutions More

by EOMONROY
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edson Trujillo
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Aug 24, 2025 -

INFINITI of South Bay responded

Thank you so much for this FIVE-STAR review! We’re happy that you had such a positive experience with us. Providing responsive, attentive service and creative solutions is exactly what we strive for, and it means a lot to know it made a difference for you. We appreciate your loyalty and look forward to helping you again anytime you need us! Carlos Robles Service Manager INFINITI of South Bay

August 06, 2025

The employees scratched up vehicle never check fluids and did something to my brakes I’m filing a complaint with corporate More

by CEEFRESH284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edson Trujillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Zamora
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2025 -

INFINITI of South Bay responded

We would be glad to assist with your complaint, but we cannot identify you with the username used for this review or the situation explained. Please contact me at 310-325-5555 so that we can better understand your concerns and work toward a resolution. Thank you, Carlos Robles Service Manager INFINITI of South Bay

August 05, 2025

Edson is always very helpful and Professional. He is a great asset to INFINITI of South Bay. More

by BRING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2025 -

INFINITI of South Bay responded

Hello Bring! Thank you so much for the fantastic feedback on your service visit here at INFINITI of South Bay! We're thrilled to hear about your positive experience with Edson. He's a valued member of our team, and we'll be sure to pass your kind words along to him. We appreciate your business and look forward to seeing you again soon! Carlos Robles Service Manager INFINITI of South Bay

August 03, 2025

Always reliable. ..I took my car to another dealer because it is alot closer to my house...when I picked my car up there was a nice size dent in the door..never going More

by RHODA.CULBRETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2025 -

INFINITI of South Bay responded

Thank you, Rhoda, for taking the time to share your feedback and for your many years of loyalty to INFINITI of South Bay! Coming to service your vehicle at our dealership, even thought others are closer, is truly the nicest compliment that we could receive. We are so glad to be your go-to choice for service, and it's a true honor to be considered your "favorite dealer." We appreciate your trust in our team and look forward to providing you with reliable service—and that fresh cup of Starbucks—for many more years to come. Carlos Robles Service Manager INFINITI of South Bay

August 01, 2025

They are great professional customer service. I hope all Nissan families get better life. Nissan has great technology. More

by KAZUDOLFINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2025 -

INFINITI of South Bay responded

Hi Kazudolfins, Thank you for the fantastic review! We are so glad to hear that you had a great experience with our professional customer service. We also truly appreciate your kind wishes for the "NISSAN/INFINITI families"—it's a wonderful community to be a part of. We couldn't agree more that NISSAN/INFINITI has great technology, and we're happy that you're enjoying it. We look forward to seeing you at INFINITI of South Bay again soon! Carlos Robles Service Manager INFINITI of South Bay

August 01, 2025

Quick, and very accommodating. Mesh was very friendly and has great customer service skills. Very satisfied with their service. More

by Joanna sparks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mesh
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Aug 07, 2025 -

INFINITI of South Bay responded

Joanna, Thank you for the wonderful review! We're so glad to hear that your service visit was quick and accommodating. We'll be sure to pass your kind words along to Mesh - he is a valued member of our team, and we're thrilled that his friendly service and great customer service skills made your experience a positive one. We appreciate your business and look forward to seeing you again soon at INFINITI of South Bay! Carlos Robles Service Manager INFINITI of South Bay

August 01, 2025

No tire rotation made We asked tire rotation too. But it was not done We asked tire rotation too. But it looked like it was not done More

by CLASSICWAVES
Recommend Dealer
No
Employees Worked With
Edson Trujillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edson Trujillo
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Aug 05, 2025 -

INFINITI of South Bay responded

Thank you for bringing this to our attention. We take all customer feedback seriously and want to ensure every service is completed to the highest standard. To look into your concern about the tire rotation and resolve this issue promptly, we'll need to locate your service record. Could you please provide us with your name and contact information? Once we have that, we'll be able to review your visit and find a solution. Carlos Robles Service Manager INFINITI of South Bay

Aug 05, 2025 -

CLASSICWAVES responded

shinobu saito okada customer # 121445 unit# SF107171 invoice 77299

July 31, 2025

Good job and thorough He was also very helpful answering all my questions. Someone I can use again. More

by RODNIETO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2025 -

INFINITI of South Bay responded

Thank you so much for this FIVE-STAR review! We’re so glad to hear that Andre took the time to answer all your questions and made sure everything was handled thoroughly. It’s great to know you felt supported and confident throughout the process. We love hearing that he's someone you’d turn to again - we agree, he's a true asset to our team! We look forward to seeing you again soon! Thank you, Carlos Robles Service Manager INFINITI of South Bay

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