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INFINITI of South Bay
Torrance, CA
1,897 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:30 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,897 reviews
December 11, 2019
Straight no chasers My service representative was Edson Trujillo. What can I say, he was professional and a very personable service rep. Everything was done in a timely m My service representative was Edson Trujillo. What can I say, he was professional and a very personable service rep. Everything was done in a timely manner and no BS. Because of him you have gained a new customer. Thanks Southbay Infiniti. Keep hiring more employees like Edson. More
by MACKDILLON13
Verified CustomerEmployees Worked With
December 10, 2019
Best dealership in town , Great sales people and service. Ask for Anita Reyes. She’ll to take great care of you and go the extra mile. , Great sales people and service. Ask for Anita Reyes. She’ll to take great care of you and go the extra mile. More
by Irma
Employees Worked With
Other Employees :
Anita was the best sales representative. She was there when I purchased my car she drove it home well I drove mine home she’s always gone the extra mile. Ask for Anita when you get to the dealership. She’ll take good care of you., Wilson Chihuahua, Mario Guglielmelli, Ruben Ruiz
December 09, 2019
Service Great service and knowledgable staff. Would recommend to anyone. I'm always greeted with a smile and given the right info when needed. Prices are alw Great service and knowledgable staff. Would recommend to anyone. I'm always greeted with a smile and given the right info when needed. Prices are always fair. More
by CHINAMONTGOMERY
Employees Worked With
December 09, 2019
Stole my iPhone 11 pro I was not expecting to have to take my new 2019 QX80 keys just stopped working and had to be reprogrammed which makes no sense but because this happen I was not expecting to have to take my new 2019 QX80 keys just stopped working and had to be reprogrammed which makes no sense but because this happened unexpectedly and so had to call Infiniti roadside assistance and the representative found figure out which dealership is closest to my home even though I told him it's the van nuys location and instead he instructed tje tow truck driver to take it to the Torrance dealer. I left the car there over night and paid for my own Uber from Torrance to LA which is about 20 Mike's or so away at least from my home so spent about 35 to 45 dollars each time I came and went back home which I did 3 times because the first time I came to pick it up I asked the service advisor what time is the lastest I can come pick it up and he said 8pm but forgot to mention that I have to tell him to make special arrangements so the paperwork and keys are left with the sales dept. So upset, I wasn't even offered a loaner or a free Uber ride back so I take a Uber right back home. I call the device dept because my service advisor was always off, sick, or on vacation during this time and make sure they leave the keys and paperwork with the sales dept. Then I take the Uber from Los Angeles to Torrance for the 3rd time. So when I get in the car my hear sank as my iPhone was missing from the front cup holder and luckily I have two phones which ones is used for work and one for personal so got by but that was a very expensive 256gb model. The dealership and service advisor were no help when I asked if they have cameras and he said not I'm the service dept. I leased a new 2019 Q60 Red Sport 400 and a new 2019 QX80. I have no intention of ever leasing another Infinti and will be sure to share my experience with all my friends and colleagues. More
by David Kwon
Employees Worked With
I forgot my service advisors name.
December 08, 2019
Customer service Great service and follow up. The place is clean and has great amenities. I will be returning to have my vehicle serviced again at this location. Great service and follow up. The place is clean and has great amenities. I will be returning to have my vehicle serviced again at this location. More
by MSPISCES25
December 06, 2019
Good people, good service, but you charge way too much. I went in for your special $49.99 oil change and tire rotation. You got me for bleeding break fluid. This visit Cost me $198.00. You (the dealer) quot I went in for your special $49.99 oil change and tire rotation. You got me for bleeding break fluid. This visit Cost me $198.00. You (the dealer) quoted me $356.00 to change a lower radiator hose That had a little leak. I changed my FX35 upper and lower radiator hoses myself, and antifreeze for $55.00. You wanted $269.00 per axle or 538.00 just to replace all the break pads. I replaced them myself for under $80.00. You need to rethink what you charge for basic service. I bet you would get a lot more business if you charged a reasonable price. I should have done the break fluid bleeding myself, bet I would have saved another $130.00, live and learn. More
by JPAPANIER
Employees Worked With
Mario Guglielmelli
December 06, 2019
Very good service and treatment I was given a good service. The workers there attended me very well and I have nothing to complain about. Definitely will be coming back again! I was given a good service. The workers there attended me very well and I have nothing to complain about. Definitely will be coming back again! More
by Josesolorzano
Employees Worked With
Wilson Chihuahua
December 06, 2019
Excellent Good customer service and knowledgeable salesman and awesome people good service from before. Good location very nice showroom with nice cars and beau Good customer service and knowledgeable salesman and awesome people good service from before. Good location very nice showroom with nice cars and beautiful service including coffee and snacks. More
by MOEDMS
Employees Worked With
Mark Chapman
December 06, 2019
Great Service!! As long as I have an Infiniti, I will always take my car to this dealership for service. The employees are extremely professional and always makes you As long as I have an Infiniti, I will always take my car to this dealership for service. The employees are extremely professional and always makes you aware of what’s going on with your car. More
by G_ALONZO90045
Employees Worked With
Other Employees :
Candice Roxas, Ever Villalobos, Thomas Moncayo, Wilson Chihuahua
December 06, 2019
Not sure where Infiniti is going My visit was pleasant. The attendant was warm and professional. The service provided however was questionable. Following my vehicle service, there co My visit was pleasant. The attendant was warm and professional. The service provided however was questionable. Following my vehicle service, there continues to be a noise issue emanating from around the belt and pulley . This is not the first time I’ve heard and mentioned this issue. However No one wants to address this concern. Dumbfounded, confused and frustrated I am with this issue and Infiniti failure to fix More
by LJ2BEREAL
Employees Worked With
Don’t recall
