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INFINITI of South Bay

Torrance, CA

4.5
1,767 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 1,767 reviews

February 03, 2019

Oil change I was able to schedule an oil change for my Infiniti Q50 at the time I needed it, I went in first thing in the morning to drop my car, then I had a c More

by CLAUMEX79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Feb 07, 2019 -

INFINITI of South Bay responded

Thank you for recognizing the benefits of the INFINITI Express Service provide here at INFINITI of South Bay... and our comfortable client lounge with fine amenities. We not only provide fast service for oil changes, but there is no appointment needed for tire rotations, engine filters, cabin filters, wipers, bulbs, or batteries. Please continue to rely on our service team for great fast service. Thank you for your review and for your business.

February 02, 2019

Good services I got good services for my q50 hybrid 2015 at south bay infiniti. Thanks Candice service department always take care of me everytime i got my car main More

by HURIGHT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry i dont know there names but most of them very couteous and good services, Candice Roxas
Feb 07, 2019 -

INFINITI of South Bay responded

We appreciate your recognition of our Super Star Service Advisor Candice. She is always so pleasant with her clients and ensures that they are kept informed of services to be performed, the estimated cost and the time. She and we find this a a key element of client satisfaction. Thank you for your review and for servicing your Q50 Hybrid at INFINTI of South Bay.

January 31, 2019

Excellent experience. I had an excellent experience at this dealership versus others. Experience at the Infinity in Beverly Hills was substandard compared to the great expe More

by detric1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Alvarez, Alex Lopez
Feb 07, 2019 -

INFINITI of South Bay responded

We appreciate your recognition of our superior performance over other local INFINITI dealerships and are pleased to learn that Alex and Luis provided and excellent client sales experience. Thank you for taking the time to post your experience with our team online. We appreciate your business and hope you choose INFINITI of South Bay for your maintenance and repair needs in the future.

January 31, 2019

CPO QX80 I purchased a CPO vehicle and had it shipped to me. The vehicle arrived dirty both on the inside and outside. I called to try to resolve the dirty int More

by Unhappy Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Lopez
Feb 07, 2019 -

INFINITI of South Bay responded

Thank you for recognizing that your sales experience at INFINTI of South Bay went very smoothly. Sir, In checking with our detail company, they have confirmed that our vehicle was fully detailed prior to its shipment to you. However, we do sincerely apologize that it did not arrive clean. We had offered a covered carrier, and because you chose an uncovered carrier at a lower expense, your vehicle was exposed to the elements during its travel. Even so, to help ensure your complete satisfaction, we have offered to have your vehicle detailed at your local INFINITI dealership at our expense. We are hopeful that this meets with your satisfaction and changes your opinion of your experience with INFINITI of South Bay. Thank you.

January 31, 2019

The best service I ever had. I gave it a 5 star rating because of Wilson Chihuahua. Wilson from the moment I called to the moment I walked into the service department hands down More

by Estuardo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier (technician ), Wilson Chihuahua
Feb 07, 2019 -

INFINITI of South Bay responded

Estuardo, Thank you very much for your 5 Star review for the service Wilson provided during your recent visit to INFINITI of South Bay. Making our clients comfortable and providing feedback and interaction are keys to client satisfaction. We are glad that Wilson kept you informed and made your experience a breeze. Thank you for your recommendation and appreciation.

January 31, 2019

checking technical service bulletan status. Installed one missing upgrade to the ECM. Service and personnel were great. The problem I have is the waiting room. It seems your trying to save mone More

by FOGERTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilson Chihuahua
Feb 07, 2019 -

INFINITI of South Bay responded

Thank you for your positive review of our service team. And, thank you for your constructive input on how we can do better. We will take your concerns to our management team immediately in hopes that your next experience is better. We appreciate your business and patience as we work to improve to better meet your expectations. Thank you.

January 30, 2019

No Brakes No Bueno Only a month in, my brakes, ABS, FEB system started acting funny. I actually lost control of my vehicle on my way to get it serviced! Luckily, I didn’ More

by Sheng0589
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
Jan 30, 2019 -

INFINITI of South Bay responded

Such an important issue to have resolved, we're relieved to hear that Everado was able to take care of the issue and that you are now safely on your way. Thank you for relying on our certified INFINITI technicians to make the repair. We will pass along your note and make record in your account to make sure we get that license plate holder on during your next visit. Safe travels until your next visit to INFINITI of South Bay.

January 30, 2019

Happy customer I come to this location for sevices only because of Everado , he’s helpful timely and takes care business in a very professional way. He does a fantas More

by SAMYSAM7777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
Feb 07, 2019 -

INFINITI of South Bay responded

Thank your for sharing your confidence in our Service Advisor Everado. It's so positive to learn that you found him to be helpful, timely and professional during your recent visit to INFINTI of South Bay. We appreciate your business and look forward to providing a fantastic job on every visit to our dealership. Thank you.

January 30, 2019

Service Originally took my car in for an inspection and they found out that I needed a new transmission. Everything was covered under warranty. Service was gr More

by SAVHANNACONNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
Feb 07, 2019 -

INFINITI of South Bay responded

What a great story of how our service team was able to recognize an issue and have it covered under warranty before it was too late. We appreciate your time in posting your positive experience online and for recognizing our Service Advisor Everado. Thank you for servicing your vehicle at INFINTI of South Bay.

January 30, 2019

Oil change Easy to drop off car & service started right away. I was just a little disappointed that I wasn't informed about new ownership of Infiniti. More

by CLSKRIVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2019 -

INFINITI of South Bay responded

We apologize that the new ownership at INFINITI of South Bay was a surprise. We have the same great people and a newly renovated building, new client lounge and the finest of amenities to better service our clients. We appreciate your business and are hopeful to be able to service your repair or maintenance needs. Thank you.

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