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INFINITI of South Bay

Torrance, CA

4.5
1,765 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 1,765 reviews

January 29, 2019

Great service! From the guy who greets me in the service drive area to the Service Manager to the Service Director, Everyone is friendly, efficient and helpful More

by Kimber R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos, Thomas Moncayo
Jan 30, 2019 -

INFINITI of South Bay responded

Kimber, Thank you so much for that heart-felt review! We are so pleased that you found "Great Service" everywhere you turned during your recent visit to INFINTI of South Bay. We appreciate the recommendation and your business. Thank you!

January 29, 2019

Service visit Always exceeds my expectations! Edson and his team has consistently delivered professional service with great customer care. Would highly recommend More

by GONZ_90745
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Chapman
Jan 30, 2019 -

INFINITI of South Bay responded

Exceeding expectations is our goal! So glad to learn that Edson and his team of technicians here at INFINITI of South Bay were able to again deliver a professional service with great customer care. We appreciate your recommendation and look forward to servicing your needs for years to come. Thank you.

January 28, 2019

Great Customer Service Edson is always friendly and helpful. He is very respectful of my time and gives accurate time estimates for repair, so I may plan my day. More

by CCROSBY729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2019 -

INFINITI of South Bay responded

We appreciate your online post sharing how Edson is providing exceptional service and being respectful of you time. We find that good clear communication is so key to providing great service. Thank you for sharing your feedback concerning your experience at INFINITI of South Bay! We appreciate your business.

January 28, 2019

Candice is awesome, great working with her always. Great dealership, overall experience at Infinit Southbay is always amazing. Candice and Wilson always do an amazing g job. Thank you southbay Infiniti More

by MARKMEDINA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Jan 30, 2019 -

INFINITI of South Bay responded

Mr. Medina, Thank you for your kind words concerning your recent service experience at INFINITI of South Bay. We are pleased to hear that Candice and Wilson are consistent in providing amazing service. We'll be sure to share your feedback with them. Thank you for your time in making this post and thank you for servicing with INFINITI of South Bay.

January 28, 2019

Warranty service for oil leak Thank you for servicing my vehicle promptly and professionally. My car is running well and that is very reassuring since I do a lot of driving! More

by DRAGONFLY6792
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Jan 30, 2019 -

INFINITI of South Bay responded

Thank you for recognizing how important a good qualified INFINITI certified service team is to having your vehicle running well. The small cost of regular maintenance not only pays off in the long-run, but it also provides peace-of-mind as you have mentioned. We appreciate your business and thank you for servicing your vehicle at INFINITI of South Bay.

January 25, 2019

Service Ever was great-he greeted me with a smile. I explained to him what I needed to be done. Within minutes my car was in the service garage and done quick More

by MARIOGU99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Schweizer, Ever Villalobos
Jan 30, 2019 -

INFINITI of South Bay responded

Thanks for the two thumbs up on your experience with Everado during your recent service visit at INFINITI of South Bay. Fast friendly service is what you can count on every time from our experienced team. And we see you had the opportunity to visit with our General Manager, Rob Schweizer. If you ever have any concerns or issues, please know that he as an open door, because at INFINITI of South Bay our customer is always #1. Thank you.

January 25, 2019

I continue to come back to Infiniti of South Bay because of my great service advisor Edson. He is always very nice and professional. He doesn’t try to sell you service that is not needed. Ed goes the extra More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2019 -

INFINITI of South Bay responded

Thank you for the phenomenal endorsement for our Service Advisor Edson. We'll be sure to keep him on staff to continue to provide his high level of personal and professional service. And, thank you for your note concerning snacks in the waiting area. We understand that they have recently changed some of their offerings, so we'll be sure to share your feedback with our General Manager. Thank you for servicing your vehicle at INFINITI of South Bay.

Feb 19, 2022 -

Michelle responded

I agree that there needs to a better offering of snacks.

January 24, 2019

Professional & no pressure on services declined. I had an appointment for inspection and oil change. It took 2 1/2 hours waiting to get my car out. I did not expect to wait 2 1/2 with appointment f More

by SWHC3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
Jan 24, 2019 -

INFINITI of South Bay responded

It is truly uncommon for an oil change to take this long. Due to our recent service promotions, we have been busier than normal. We apologize for any inconvenience this has caused and want you to know that this is not the norm for the service you had performed. We appreciate your positive review in spite of the longer than normal wait time, and are hopeful that INFINITI of South Bay can perform to your expectations in your visits to come. Thank you for your kindness and understanding.

January 23, 2019

Awesome service Mark was very knowledgeable and explained everything in detail. His customer service was amazing! Will be recommending him to my friends and family! T More

by JOANAYAS3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Alvarez, Mark Chapman
Jan 24, 2019 -

INFINITI of South Bay responded

Thank you for your online post about your awesome purchase experience from our sales team at INFINITI of South Bay. A recommendation is the best compliment we can receive, and as such we are grateful that you will be referring us to your fiends and family. Thank you for recognizing Mark and Luis in your review. And please remember, that we have a Five Star service team should your vehicle need maintenance or repairs in the years to come.

January 23, 2019

Ever, Service Writer, Excellent It had been quite awhile since I had been in to the dealership for service on my M-35. Ever was excellent in reviewing what we needed and what was More

by CLIPPIX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
Jan 24, 2019 -

INFINITI of South Bay responded

Robert, We're looking forward to having you back soon and appreciate the time you have taken to post this positive review of your experience at INFINITI of South Bay. Thank you for recognizing Everado and his experience in properly attending to your special circumstance. We are grateful for your business.

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