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INFINITI of South Bay

Torrance, CA

4.5
1,765 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 1,765 reviews

January 17, 2019

Great Experiance at Service Center Been going to this Service Center since 2011. Customer service is always Awesome! Candice in service is always friendly and easy to deal with. She co More

by HSTIEBEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Jan 17, 2019 -

INFINITI of South Bay responded

Hstiebel, Thank you for your loyalty in servicing at INFINITI of South Bay for all these years. And we're glad to learn that you feel we are providing the same great service for over 8 years now. We appreciate that you have recognized Candice for being friendly and easy to work with. We appreciate your business, thank you!

January 17, 2019

Great service and personnel The personnel at the dealer is very professional and nice. My car was well taken care of. They explained to me thoroughly what my car needed and how More

by SANCHEZK239
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2019 -

INFINITI of South Bay responded

We have found that good customer service starts with being good to the customer. That is why we stress the importance of explaining what the vehicle needs, what will be done, how long it will take and how much it should cost. It's great to learn that you found our team professional and friendly.Thank you for your recommendation.

January 16, 2019

Quick & Easy It was a rainy day. The drainage at your drop off area is sub-par, but the service guys made sure to try and sweep off the ponding so I didn’t step in More

by Sheng0589
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Lopez, Ever Villalobos
Jan 16, 2019 -

INFINITI of South Bay responded

Sheng, Thank you for bringing this drainage issue to our attention, we'll be sure to speak with our facilities team. In the mean time, we are glad that we were able to sweep some of the water away. Glad you enjoyed our fresh roasted Starbucks coffee, that machine sure brews a great cup of java. We appreciate your business, thanks for servicing with INFINITI of South Bay.

January 16, 2019

New Years Toy I was looking to buy/lease a new vehicle and Will was able to provide all the information for what South Bay has to offer. We were able to check out t More

by Sheng0589
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric, Luis Alvarez, Alex Lopez
Jan 16, 2019 -

INFINITI of South Bay responded

Sheng, Thank you for sharing your positive sales experience at INFINITI of South Bay. We appreciate that you have recognized Alex and Luis for being welcoming and knowledgeable. While we do keep most of our inventory on location, we do have another secured, locked and covered area where we keep inventory. Although this can take additional time, it ensures that our inventory stays fresh and new being protected from the elements. We apologize that this was inconvenient.

January 16, 2019

Infiniti Q56 Wilson always takes great care of me and my vehicle. I'm always satisfied with Infiniti's service and how much Infiniti cares about the customer. More

by MATTHEWKINGSLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Jan 17, 2019 -

INFINITI of South Bay responded

Hey Matthew! Thanks for your great online review of Wilson and the service you've received at INFINITI of South Bay. We look forward of taking very good care of you and your INFINITI Q56 for years to come. We appreciate your business.

January 15, 2019

Quick service as needed perfectly satisfied. Called later in the day to see if I could come in and get an oil change. They told me absolutely and to come on down, I did so in and out in an hour More

by KENNETHMARTINJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2019 -

INFINITI of South Bay responded

That's what we love to hear, another perfectly satisfied customer. That team we have there in service at INFINITI of South Bay sure does have it together. We are pleased to learn that we were able to fit you in and get you in and out quickly. Thank you for servicing with us at INFINITI of South Bay.

January 15, 2019

great experience I have been coming to this dealer for the last 3 years , Wilson has been the one to attend me most of the times . He does a great job always working More

by JOHAN.ESCOBAR95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Jan 16, 2019 -

INFINITI of South Bay responded

Johan, Thanks for posting online that you had a "Great Experience" during your service visit to INFINITI of South Bay. We'll make sure we pass this along to Wilson - It's so encouraging to our members when they receive such great feedback. Thanks for your loyalty and we look forward to providing this same great service for years to come.

January 14, 2019

The greatest excellent service that I have ever received fro Because I have been going to the dealer for well over two years each and every time that I go I get the best possible service that I can get an that More

by BettyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2019 -

INFINITI of South Bay responded

Betty, Thank your for the greatest excellent service review you have posted online, We appreciate your recognition of Edson and the entire team at INFINITI of South Bay. We sincerely appreciate your loyalty as a client and look forward to providing an exceptional experience in your visits to come. So glad to learn of your endorsement of the professional customer service you received.

January 14, 2019

Good, but didn't call me. The building is great, people are friendly. Not sure why only one of the three people behind the service desk could help me when the other two were no More

by RSMITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 16, 2019 -

INFINITI of South Bay responded

Thank you for leaving such a positive review in spite of the lack of attention of our team. It is a fine line between being attentive and over attentive. We never want to be over demanding or upselling or over engaged, yet it appears that we could have done better. Our service team is directed to to engage our clients throughout the service process to ensure our clients are knowledgeable on their service status. We only hope we can provide better service on your next visit. Alerting this to the team, and in the mean time, we appreciate your understanding and patience, Thank you.

January 14, 2019

Quality Service Early arrival , work got done within reasonable time frame. Wilson willing to walk me through and explain all my questions. One of the few I can call More

by OROVISTA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Jan 16, 2019 -

INFINITI of South Bay responded

Thank you for taking the time to give us feedback on your recent service visit at INFINITI of South Bay. We appreciate that you have recognized Wilson for his good work in making sure you understood the repair and in getting it completed in the time frame he stated. It is good to know that he is responsive and is providing quality service. Thank you.

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