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INFINITI of South Bay

Torrance, CA

4.5
1,767 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 1,767 reviews

January 14, 2019

Quality Service Early arrival , work got done within reasonable time frame. Wilson willing to walk me through and explain all my questions. One of the few I can call More

by OROVISTA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Jan 16, 2019 -

INFINITI of South Bay responded

Thank you for taking the time to give us feedback on your recent service visit at INFINITI of South Bay. We appreciate that you have recognized Wilson for his good work in making sure you understood the repair and in getting it completed in the time frame he stated. It is good to know that he is responsive and is providing quality service. Thank you.

January 14, 2019

The greatest excellent service that I have ever received fro Because I have been going to the dealer for well over two years each and every time that I go I get the best possible service that I can get an that More

by BettyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2019 -

INFINITI of South Bay responded

Betty, Thank your for the greatest excellent service review you have posted online, We appreciate your recognition of Edson and the entire team at INFINITI of South Bay. We sincerely appreciate your loyalty as a client and look forward to providing an exceptional experience in your visits to come. So glad to learn of your endorsement of the professional customer service you received.

January 14, 2019

Got the job done quickly! Dropped it off at 2:00 pm and it was ready at 6:00 — great service! Service waiting area was very nice. Edson was easy to work with. More

by JIMJUNEAU1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2019 -

INFINITI of South Bay responded

Jim, Thank you for posting online how Edson was able to get you in and out quickly. And thank you for mentioning our newly remodeled waiting room. We have designed it to have comfortable lounge chairs for clients to relax and enjoy some TV, work stations for clients who need to catch up on some work and chairs with tables for clients who want to sit and have personal discussions during their visit. Thank you for being a client of INFINITI of South Bay, we appreciate your business.

January 13, 2019

Engine Systems Maintenance Two important engine component areas were diagnosed and expertly repaired. My service technician was thorough and my service advisor, Wilson Chihuahu More

by Bobbyg37S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Caron, Wilson Chihuahua
Jan 16, 2019 -

INFINITI of South Bay responded

BobbyG, So cool to learn that our service team at INFINITI of South Bay was able to expertly diagnose and repair your vehicle. Wilson was great in helping to make sure your repair was affordable, and also please remember to check out online service coupons that are updated monthly We look forward to your next visit and sincerely appreciate your business. Thank you..

January 11, 2019

Warranty Candice was great again. Greeted me with a smile. She provided me with a loan car. Got me in and out quickly. Infiniti of South Bay 👍👍 More

by MARIOGU99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Schweizer, Candice Roxas
Jan 16, 2019 -

INFINITI of South Bay responded

Mario, We are most appreciative of your Five Star review of your experience at INFINITI of South Bay. And, thank you for recognizing your Service Advisor Candice and our General Manager Rob. Loaner vehicles are limited, so we are pleased to learn that we were able to provide one during your visit. Thank you for your business and we look forward to seeing you again.

January 11, 2019

One of those funny little issues. A hissing sound from the rear seat speaker with air coming out was determined to be from the seat heating/cooling switch accidentally turned on. More

by MBUSMAN04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego - technician, Ever Villalobos
Jan 16, 2019 -

INFINITI of South Bay responded

Ha! Such a real annoyance that turned out to be a little problem. So glad that we were able to diagnose it quickly, as sometimes these little mysteries are hard to find. Thank you for your positive review of your service experience at INFINITI of South Bay and our Service Advisor Edson. We appreciate your confidence of our team at INFINITI of South Bay,

January 11, 2019

Great Service! This is the second time I set up an appointment with Edson and he is just great. He is so helpful when it comes to scheduling my service appointment a More

by YESSIEV123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2019 -

INFINITI of South Bay responded

YessieV, Thank you for your positive Five Star review of Edson and your service experience at INFINITI of South Bay. It is good to know that our training is paying off in that your found our team to be efficient in scheduling your appointment and informative during your service. Apologies that we were not able to wash your car this time, yet we appreciate your recognition of the great car wash we performed on your last visit. We love positive and appreciative clients like you and look forearm to your next visit. Thank you!

January 10, 2019

Great experience The staff was very friendly and helpful. Really appreciate that they didn't try to pressure me and genuinely tried to help me. I would definitely reco More

by Brandon Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Alvarez
Jan 16, 2019 -

INFINITI of South Bay responded

Brandon, Thank you for taking the time, your personal time, to write and online review of your sales and purchase experience at INFINITI of South Bay, We appreciate that you have recognized Luis for his desire to genuinely do what was right for you. We provide true transparency and always do what is best for our client, as we understand that this is what builds trust and ong-term loyalty. Thanks for shopping at INFINITI of South Bay.

January 09, 2019

Everyone was very polite n helpful. Mr Trujillo showed experience in answering all my questions and made me feel comfortable. This experience gave me encouragement to use your services a More

by GORICKETTSM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2019 -

INFINITI of South Bay responded

We appreciate your 5 Star review of INFINITI of South Bay and your experience with Edson, our star Service Advisor. What is most important to us, is that we were able to improve on your first experience to do better. Thank you for your purchase and know that our team can be trusted to provide the same great service experience for years to come. Thank you!

January 08, 2019

Oil change Candice the service advisor was great 👍! She got me in and out quick. She was super nice and addressed all my questions quickly. Two thumbs up More

by MARIOGU99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Schweizer, Candice Roxas
Jan 09, 2019 -

INFINITI of South Bay responded

Thanks for the two thumbs up and the Five Star review of your service experience with Candice - she's the best, isn't she!?! Thanks also for recognizing our new General Manager, Rob Schweizer. Rob has previously INFINITI experience, so he knows the product well. But what's more, Rob has a great philosophy of always putting the customer first. Thanks for recognizing us online!

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