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INFINITI of South Bay

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.5
1,895 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 1,895 reviews

May 01, 2019

One Less Thing for me to Worry About! From day one Candice has been nothing but the best to my son and I on all levels! I Won’t go anywhere else! Thank You For all of your help... More

by NUNUSMOM1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
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Aug 03, 2019 -

INFINITI of South Bay responded

We appreciate your loyalty to Candice here at INFINITI of South Bay, and we're pleased to hear that she has treated you and your son so well. We consistently see positive reviews for Candice and have learned to appreciate her more and more with every new review we receive. Thank you for your business, your loyalty and for taking your personal time to post such a positive review.

April 30, 2019

Worst Experience EVER Worst experience ever. As a loyal owner of Infiniti cars and SUVs, this was the worst experience ever. Steven Sundar lied about price and then would More

by LanaArthurK80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Russell, Steve Sundar
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Aug 03, 2019 -

INFINITI of South Bay responded

We are sorry that your did not have a good experience at our dealership. Our team is truthful, transparent and honest and apologize if there was a misunderstanding.

April 30, 2019

Very helpful and very professional attended me imidietly and took care if everything that needed to be done ,,,i only see candice and edson the other guys are not More

by RKUGEL1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candice Roxas
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Aug 03, 2019 -

INFINITI of South Bay responded

Thank you for your 5 Star review and for recommending Candice and Edson here at INFINITI of South Bay. It is reassuring to know that you found their service to be helpful and professional. We likewise appreciate your feedback on the other service advisors and will have Candice and Edson be role model examples for them. Thank you for servicing your vehicle at INFINITI of South Bay,

April 28, 2019

Fantastic supper team Team took care of my issue with the key FOBs immediately & showed me how to replenish batteries for the next time around. Also washed & cleaned car. More

by BBPINATO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas, Wilson Chihuahua
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Aug 03, 2019 -

INFINITI of South Bay responded

Thank you for sharing online that the service you've received at INFINITI of South Bay is the best you've ever had from ANY dealer! That's a huge compliment - thank you, thank you! Glad to have been able to resolve the key FOB issue. Looking forward to your next visit. We appreciate your business.

April 28, 2019

Breaks service Edson Trujillo took care of me with kindness and professionalism. My car was done in less than a day and it was given back to me impeccable. Great ser More

by PAULASOUTO51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2019 -

INFINITI of South Bay responded

Thank you for your awesome review of your service experience here at INFINITI of South Bay. We appreciate your recognition of Edson for being both kind and professional and are pleased that your vehicle was repaired properly and completed as promised. Thanks for your recommendation and your loyalty. We love our loyal clients, thank you!

April 24, 2019

My car Great service. Courteous and helpful staff. The people in service were attentive to my needs. Whatever problems arise, I know I can approach them conf More

by DMISRAJE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos, Wilson Chihuahua
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Aug 03, 2019 -

INFINITI of South Bay responded

Kudos for Wilson and Everado for their great service in being attentive, courteous and helpful. It is great to hear that you are confident in their expert advice. You can trust that we will never oversell, but that we will recommend what is necessary to maintain a safe and efficient car. Thanks for your recommendation and review, and thanks for serving your vehicle at INFINITI of South Bay.

April 23, 2019

Awesome Customer Service Edson is very patient, and helpful compared to the other rep that was there. I waited for Edson to assist me for he took the time to properly explain More

by SAACHAAGUILAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2019 -

INFINITI of South Bay responded

Thank you for posting online that you received "Awesome Customer Service" from Edson here at INFINITI of South Bay. And, we appreciate your recognition that Edson is never pushy. We only recommend maintenance or repairs that are needed to keep your vehicle safe and running smoothly. Compliments to Edson for listening to the client, explaining and providing sound advice. We appreciate your business - thank you!

April 23, 2019

They did a good And I didn’t even have to wait that long the I did a very good job on my Infiniti truck , it was done very fast and they even washed my truck i will be coming back soon. More

by HILLIARDM31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Rosales, Mario Guglielmelli, George Keriakes
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Aug 03, 2019 -

INFINITI of South Bay responded

Thank you for your positive review of your experience here at INFINITI of South Bay. Our technicians have to pass hours of INFINITI testing to become INFINITI certified. And, they need to take annual courses and tests to keep their certification. This is why when you come to INFINITI of South Bay your repair is done on time and right the first time. We appreciate your business and thank you for reviewing us online.

April 23, 2019

Inf G35 Couoe gets much needed TLC After 12 yrs of service, my G35 Coupe began to give me major problems, but Edson at SoBay took care of it and me while it was out of commission. Thx a More

by SHAQUANA.HALL Pounders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2019 -

INFINITI of South Bay responded

Thanks for your positive review of your service experince here at INFINITI of South Bay with Edson. Unfortunately when vehicles hit this age and mileage they do begin to have higher repair and maintenance needs. We are glad we were able to help get you back on the road again. If you'd like to stop the headaches of higher maintenance costs, then please know that we have many great promotions on new vehicles with new vehicle warranties. Or, try our Certified PreOwned Selection for warrantied preowned inventory. We'd be glad to help get you in a new ride.

April 21, 2019

Fast and Friendly service I got an oil change, new wipers, and tire rotation all in about an hour and a half for less than $150. Good work and good prices. More

by AngelaMV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Report | Print
Aug 03, 2019 -

INFINITI of South Bay responded

Thank you for recognizing that you'll get good prices on your vehicle maintenance and service needs here at INFINITI of South Bay. When you look at the quality of the work we do, by qualified and trained technicians, you'll find our prices to be fair and reasonable. What's more, with our certified technicians you'll get service done on time and right the first time. We are glad we were able to get you in and out of there with our INFINITI Express Service. Know that no appointment is needed for our Express Service services such as Oil Changes, Tire Rotations, Engine Air Filters, or Cabin Filters.

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