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INFINITI of South Bay

Torrance, CA

4.5
1,765 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 1,767 reviews

November 05, 2018

Excellent Customer Service!!!!! I called just out of the blue to see if there were any appointments available same day. I spoke with Ever who not only provided excellent service but More

by BRIGHT4568
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
Nov 05, 2018 -

INFINITI of South Bay responded

Thank you for sharing online your excellent customer service experience at INFINITI of South Bay. In and out the same day and not a lot of money... gotta love that! We will pass along your great comments. Also, please be sure to stop by INFINITI of South Bay this coming Saturday November 11th for our Grand Opening event from 12 noon to 5 pm. Hope to see you there!

November 01, 2018

Madhani Wilson is a good Service representative. He’s well experienced and has a good attitude towards customer. Hope management takes good care of him. Than More

by LAILAM321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Nov 02, 2018 -

INFINITI of South Bay responded

Madhani, Thank you so much. We appreciate that you've recognized Wilson for his good attitude and experience, as both are important in providing good customer service. We appreciate your business and hope that you'll be able to attend our Grand Opening event on Saturday, November 11th. It's from 12 Noon to 5 PM. Please check our website for further details.

November 01, 2018

Warranty work Callled the day before and Candace was able to fit me in the next morning. Drove up, met with Candace. Spent a short time in the lounge, Had some c More

by EricETsao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Nov 02, 2018 -

INFINITI of South Bay responded

Hey Eric... Thanks so much for your great review! Sounds like you had a great time in our lounge. We've just completed a remodel to provide our customers that "at home" comfortable luxury experience. We appreciate your recommendation and positive feedback on Candice. We have a Grand Opening event on Saturday November 11th from Noon to 5 pm... and hope to see you there!

November 01, 2018

Great customer service It is always a pleasure to get My car serviced here. Candice takes care and is very proffesional. Haider was helping with new car leasing. However h More

by PANTL46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haider Oberoi, Candice Roxas
Nov 02, 2018 -

INFINITI of South Bay responded

Thank you so much for sharing how pleased you are with your service at INFINITI of South Bay and your Service Advisor Candice. Please let me apologize on behalf of the entire team that someone was not available to assist you after your test drive. It's the end of the year and we have some great offers on the INFINITI Q50, so we hope to continue this discussion. Please contact Haider at 301-325-5555 and if he is unavailable, please ask for our General Sales Manager Luis for assistance. Thank you for your business and continued loyalty to the INFINITI brand.

October 30, 2018

Wait time too long! It took to long as a waiter for an oil change and diagnostic test to see if anything was wrong with my car! But it's nice to have Edson as my service More

by BAKER.TERRI3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2018 -

INFINITI of South Bay responded

We are pleased to learn that you and Edson have a positive relationship. And like a good Service Advisor should do, he gave you the favor of working you in for service on the same day as your request. He did inform you that if you did come in it was going to take two hours. We are sorry, but there are customers who schedule service well in advance. It is not fair to let others without appointments to move to the front of the line. However, we are compassionate and do understand that emergencies happen. When they do we'll work you in, and in doing so please be fair and understand that there may be a wait.

October 30, 2018

75,000 mile service Edson, is always professional and kept me up to date on the progress during my service appt. I like the new location. Waiting room TV does need full More

by ROB660
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2018 -

INFINITI of South Bay responded

Thank you for your 5 STAR review of your service visit at INFINITI of South Bay. We will certainly look into your suggestion for the TV room. And thank you for sharing that Edson was professional and kept you informed on the progress of your vehicle. Glad we were able to provide great service!

October 29, 2018

Excellent Always excellent service! Edson Trujillo is great, friendly and always willing to help. For this reason I always come back here. Thanks. See you at ne More

by AUREA0385
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2018 -

INFINITI of South Bay responded

So awesome of you to take the time to share your excellent service experience at INFINITI of South Bay and with your Service Advisor Edson. Our team works hard to ensure that our clients have an exceptional experience and it means so much to them when their efforts are recognized. Looking forward to providing the same great service at your next visit!

October 29, 2018

Great Service Been bringing my Infiniti here for service since I bought it in 2010 and would not think of taking it to anyone else. Like the idea of making appoint More

by BIGG61839
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candice Roxas
Oct 30, 2018 -

INFINITI of South Bay responded

Thank you for your great review of your service experience at INFINITI of South Bay and for being a loyal customer for 8 years. Also, thank you for recognizing how easy it is to schedule your appointment online. However, should you need a loaner, please always call in advance to confirm. We are under new ownership and are having a grand opening on Saturday 11/10 from Noon to 5 pm. Check our website for more details. Hope to see you there!

October 29, 2018

Excellent service bummed it was so expensive Tried to change my battery and shorted my car body module. Dropped the car off easily and picked it up the next day. Everyone in the service departmen More

by SKIPCOLLECTOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Candice Roxas, Ever Villalobos, Thomas Moncayo, Wilson Chihuahua
Oct 30, 2018 -

INFINITI of South Bay responded

Thank you for sharing your excellent experience with your service visit to INFINITI of South Bay and in calling out our entire service team for recognition. Sorry to learn of the misfortune, but pleased to know that the team was able to get you on the road again.

October 29, 2018

2 immediate service concerns Immediate attention was rendered to me to correct 2 sudden service problems. An appt. for service was provided on the day I called. All needs were ma More

by HI.TONI.TG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Oct 30, 2018 -

INFINITI of South Bay responded

So grateful for your 5 STAR review of your service experience at INFINITI of South Bay wth Wilson. Thank you for taking the time to post online that Wilson met all of your needs with professionalism and consideration. Thank you!

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