INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for this AWESOME review! We’re glad you appreciated the efficiency, communication, and comfort we work hard to provide. Keeping you updated and making sure you’re comfortable while you wait is very important to us. It’s always our goal to make servicing your vehicle as easy and stress-free as possible. We look forward to welcoming you back again soon, and thank you for being part of the Infiniti of South Bay family! Thanks again, Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for the incredible review! It’s truly humbling to be referred to as "General Kelvin," but I have to say, the real credit goes to Mike Molles and our entire team. We pride ourselves on delivering top-notch service, and it’s always a pleasure to see the smiles on our customers' faces as they drive off happy with their new vehicles. Mike’s passion for “fighting for your mobile freedom” is unmatched, and I’m proud to have him on the "front lines" with me. That's a good idea about the Platinum Key Fob! Thanks again for your loyalty and for being a valued part of the Infiniti of South Bay family, we can’t wait to serve you again! Thanks again, Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you once again for your kind words and continued trust! It truly means a lot to all of us here, especially Edson, Andre, and myself, to know that your experiences have consistently been positive since 2021. We’re proud to have a team that’s always ready to step up, even on short notice, and take great care of you and your Q60. It’s customers like you who make what we do so rewarding. We look forward to seeing you again and continuing to provide the excellent service you deserve! Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for taking the time to share your experience! We are truly honored by your kind words and loyalty. Hearing that Edson has earned your trust and confidence, even over other dealerships and brands, means a lot to us. We’re happy to have Edson on our team, and we’ll be sure to share your thoughtful feedback with him and the technicians who work so hard behind the scenes to keep your vehicles in top shape. THANK YOU, we love getting to work with customers like you! We look forward to continuing to provide you with exceptional service for many years to come! See you again soon! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for taking the time to leave this five-star review! We’re thrilled you had an excellent experience and that Jaime was able to make everything run smoothly for you. Timely service and great communication are what we strive for, and it’s great to know that Jaime exceeded your expectations. Thanks for choosing INFINITI of South Bay and we look forward to serving you again soon! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for your amazing feedback, Binaa! We’re honored to be the Infiniti dealer you trust and choose. It’s wonderful to hear that our team was able to answer all your questions and make you feel confident throughout the process. Providing a welcoming and pressure-free experience is something we take great pride in! We can’t wait to welcome you back whenever you need anything, whether it’s for a new vehicle or service. Thanks again for being part of our Southbay family! Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you for sharing your experience! We're so glad that Kaz and Anita made your car-buying process smooth, friendly, and pressure-free. We’re happy the online paperwork helped speed things up for you too. We work hard to ensure that the car buying process is as smooth as possible, thanks for recognizing our hard work! Congratulations on your new car, and thank you for choosing us! Look forward to seeing you back again soon! Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you for this five-star review! We're so glad to hear you had a helpful experience, our team works hard to ensure that our customers always leave happy. We'll be here and ready to assist you again when it's time for your next service! Looking forward to seeing you again at INFINITI of South Bay! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you for this FIVE-STAR review! We're thrilled you had such a positive experience with our team. We always aim to be friendly, clear, and helpful. Thanks for recognizing our hard work! We appreciate your kind words and look forward to serving you again! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for this AWESOME review! We’re happy to hear you had a great experience with our team. They always work hard to make sure our customers have a five-star experience. Your recommendation means a lot to us. Be sure to tell your friends and family, we’d love to take care of them too! Thanks again for trusting us with your vehicle, and we look forward to seeing you again soon! Thanks again! Carlos Robles Service Manager INFINITI of South Bay