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INFINITI of South Bay

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.5
1,770 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 1,770 reviews

January 16, 2024

Extremely friendly, great customer service. No improvement needed. Helpful knowledgeable timing exactly as promised Perfecto More

by robin37
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edson Trujillo
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Jan 16, 2024 -

robin37 responded

The staff in general was very friendly, but especially Edson. My intent was to sell the car, but I may keep it and have it always serviced with Edson.

Helpful
January 15, 2024

Bad, I felt a disservice with the cost of the labor, which lead me to seek outside for a part that only cost me $49 and the labor $75 in which Infiniti wanted almost $600. I have been a faithful custome More

by JANETTEJOHNSON2025
Recommend Dealer
No
Employees Worked With
Edson Trujillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edson Trujillo
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Jan 26, 2024 -

INFINITI of South Bay responded

Janette, Thank you for your feedback on your experience. Here at INFINITI of South Bay, we provide certified technicians who are expertly trained and OEM parts that maintain your warranty. We hope you will see the value in the service and parts we provide. Carlos Robles Service Manager INFINITI of South Bay

Helpful
January 15, 2024

Quick. Did not try to over sale Did not try to sale devices not needed More

by DEBRA_GAYLES
Recommend Dealer
Yes
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Jan 26, 2024 -

INFINITI of South Bay responded

Debra, Thank you for the 5-Star review on your service visit with us here at INFINITI of South Bay. Our goal is to help keep your vehicle safe and reliable for years to come. We may recommend items that are coming up for repair, and we may alert you to issues that we see, but we will never try to sell you anything you do not need. Thank you for recognizing our transparency and honesty. We appreciate your business. Carlos Robles Service Manager INFINITI of South Bay

Helpful
January 14, 2024

The guys in service listened to the issue, understood the whole picture and discussed options. The sales team was open to appraising the car for trade in value. All in all a great experience More

by dstichansky
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edson Trujillo
Report | Print
Jan 26, 2024 -

INFINITI of South Bay responded

Super great review, thank you! This is the perfect example of how we strive to deliver good service - to be true advisors. I am personally pleased to know that my team listened and then collaborated on your options. It is so good to know that you had a great experience here at INFINITI of South Bay. Thank you for your loyalty and for choosing us. Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

Helpful
January 14, 2024

Good customer service Quick response good customer service and attention to detail Very satisfied and no complaints More

by STEPHENSDIGITAL1
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edson Trujillo
Report | Print
Jan 26, 2024 -

INFINITI of South Bay responded

Stephen, Thank you for taking the time to leave such a great review. We strive to provide fast, friendly service and to do the job right. You get that when you trust a qualified team of Service Advisors and Certified Technicians to do the job right. Please be sure to check our monthly newsletter and website for service coupons and offers to help with any future maintenance or repair needs. We appreciate your loyalty. Carlos Robles Service Manager INFINITI of South Bay

Helpful
January 14, 2024

Friendly and honest transparency throughout the buying process. Clean dealership with right on time follow up after purchase. More

by farbod1984
Recommend Dealer
Yes
Employees Worked With
Aldo Ginossi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aldo Ginossi
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Jan 26, 2024 -

INFINITI of South Bay responded

Great review! Our competitive advantage over other dealers is that we are friendly, honest, and transparent. With us, you can trust that you will get the best price and fast and friendly service... It's what we call the INFINITI of South Bay way! We appreciate your business and your awesome review. Thank you! Anita Ruiz Sales Manager INFINITI of South Bay

Helpful
January 14, 2024

Carlos goes above and beyond to make sure he delivers the best customer service every time I would need something he delivers I always left my vehicle in good hands. His team is trustworthy and reliable. More

by ELEME76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Robles
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Jan 26, 2024 -

INFINITI of South Bay responded

Such a great review, and your trust in us is so much appreciated. I am personally grateful for mentioning me by name and for recognizing the efforts of my team. There is nothing better than a client letting everyone know that you have been trustful and reliable. Thank you for your business, your loyalty, and for being such a wonderful client. Carlos Robles Service Manager INFINITI of South Bay

Helpful
January 13, 2024

They always come through for me. I love receiving the service recommendation via text message. More

by kiddrolo
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edson Trujillo
Report | Print
Jan 26, 2024 -

INFINITI of South Bay responded

You can always count on Edson! Thanks for letting us know that he came through for you. And, thanks for recognizing our new texting technology. We've added this to help communicate with our service clients to keep them better informed during their service visit. Thank you for your review, your recommendation, and your business. Carlos Robles Service Manager INFINITI of South ay

Helpful
January 13, 2024

It was a straightforward and fair maintenance visit. No surprises or hard sell, or bait-and-switch. More

by OROVISTA1
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edson Trujillo
Report | Print
Jan 26, 2024 -

INFINITI of South Bay responded

Truth and transparency! Here at INFINITI of South Bay we will advise you of the maintenance and repair needs that are current, and pending. It is our obligation to keep you and your family safe on the road and your vehicle running at a suitable performance level. We will never upsell or recommend services that you do not need. Thank you for recognizing this. We appreciate your review and your business. Thank you! Carlos Robles Service Manager INFINITI of South Bay

Helpful
January 13, 2024

The dealership is amazing and I love going there. Always feel welcomed and always leave satisfied ! More

by jimmynuetron.jh
Recommend Dealer
Yes
Employees Worked With
Larry Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Harris
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Jan 26, 2024 -

INFINITI of South Bay responded

Hey Jimmy, Thanks for the great review and for letting everyone know you had an amazing experience here. You got a great deal on a great vehicle, and we are so happy to welcome you into the INFINITI of South Bay family. Your referral and recommendation are the best compliment that we could ever receive. We appreciate you! Larry Harris Sales Manager INFINITI of South Bay

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