INFINITI of South Bay - Service Center

INFINITI of South Bay responded

Menadream, Thank you so much for the totally awesome feedback that INFINITI of South Bay is "by far the best dealer in Southern California". That is such a huge compliment, you are so thoughtful and kind! It looks like my team impressed with by being fast and dependable. Thank you for sharing your experience online so that we, and others, can see how well we did. The team works hard and compliments like this are cherished. Thank you! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Super great review detailing everything we strive to be! Thank you for being so thoughtful in putting together this great feedback on your service visit here with us at INFINITI of South Bay. We strive to put the customer first, to treat them fairly and with respect, to be transparent, to communicate well and to be attentive to all of their needs. This is what we call the INFINITI of South Bay way. Thank you for sharing your experience with us and with others. We appreciate your business and your loyalty. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you for the thoughtful review of your visit with our team here at INFINITI of South Bay. It's great to hear that our team of service advisors were welcoming, that they took really good care of you, and most importantly that they listened. At INFINITI of South Bay we like to make your experience easy, it's the INFINIIT of South Bay way! We appreciate your business. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Joshua, Very nice review, thank you for taking your time to give me and our team this positive and encouraging feedback. It is clients like you that make our jobs rewarding. We appreciate your business and your loyalty. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

What wonderful feedback! Thank you for such great accolades... polite, courteous, accommodating, knowledgeable and professional. That nails it and is exactly what we stive to achieve every day! We appreciate the time you took to leave this review, it was so very kind and thoughtful of you. Thanks, Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you for letting us and others know that Jerry provided exceptional client service during your recent service visit to INFINITI of South Bay. We appreciate your recommendation and your loyalty. It's great to have clients like you! Thank you, Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

We are so pleased to learn that INFINITI of South Bay was able to take care of all of your service needs. Your service advisors Edson and Jaime truly do give their best for client satisfaction each and every day, and it is really reconfirming to hear when those efforts are appreciated. Thank you for taking your time to share your thoughts and thank you for your loyalty! Carlos Robles Service Manager INFINITI of South Bay.

INFINITI of South Bay responded

We are really excited to hear that you think your service with Ever and Jerry was amazing! That is so great to hear. These guys work hard on that desk every day as the go-between with the mechanics and our clients to make sure that repairs are done correctly and on-time. I will be sure to share your feedback during our next morning roundup. Thank you for taking your time to be positive, thoughtful and caring. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

KDAY, It is so nice of you for recognizing the efforts of your service advisor Jerry Vargas, he is such a great client advocate. Your loyalty is appreciated, as this is the South Bay way. We strive to develop long-term relationships with our clients by proving ourselves and in delivering time after time. Thank you for choosing us. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

We cannot tell by your name on this review who you are. We would like to resolve any concerns that you have. If you could please call us at 310-325-5555 we would be glad to address and resolve any of your concerns. Thank you for the opportunity to serve you better. Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay