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INFINITI of South Bay - Service Center

Torrance, CA

4.5
1,515 Reviews
Call Service Center (310) 341-4462

1,515 Reviews of INFINITI of South Bay - Service Center

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June 28, 2021

Eddie was awesome!! Very fair pricing. Liked Uber availability. Would recommend More

by DEBBIEBROWNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2021 -

INFINITI of South Bay responded

Thank you for this amazing review, Debbie! We really appreciate your business. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

June 25, 2021

Very informative very nice staff and quick on service time! More

by RCHANEY231957@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candice Roxas, Ever Villalobos, Zach Maynard , Matt Murillo
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Jun 25, 2021 -

INFINITI of South Bay responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

June 24, 2021

Great service. Friendly staff, very helpful. Candice is great. I have been a customer for years. More

by ANNETTEMCC45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Report | Print
Jun 25, 2021 -

INFINITI of South Bay responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

June 24, 2021

They really take care of you. Edsen is really helpful. Also i like the location and rhe uber service. I purchased wheel locks the last time inwas in. More

by TRACYAMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2021 -

INFINITI of South Bay responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Carlos Robles INFINITI of South Bay Service Manager

June 23, 2021

This time the service was satisfactory. Last service wasn’t satisfied. More

by EMTIYAZ111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2021 -

INFINITI of South Bay responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from INFINITI of South Bay. If there is anything more that we can do, please come back and see us again. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

June 22, 2021

The service department is great. Service adviser Candace The service department is great. Service adviser Candace Roxas is awesome! More

by TERRY.CONTRERAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Report | Print
Jun 22, 2021 -

INFINITI of South Bay responded

Terry, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Candace does for INFINITI of South Bay and our customers. Hope to see you again soon! Sincerely, Carlos Robles INFINITI of South Bay Service Manager

June 22, 2021

Staff is always attentive and very helpful. Answered my questions and followed up. They also encouraged me to returned if I continued to have issues More

by CONNIE.ACOSTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Report | Print
Jun 23, 2021 -

INFINITI of South Bay responded

Connie, thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

June 22, 2021

Great and friendly customer service. Prices are a little Great and friendly customer service. Prices are a little bit high. More

by ALEKS.RAMOROZ3
Customer Service
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Report | Print
Jun 23, 2021 -

INFINITI of South Bay responded

Aleks, we can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

June 21, 2021

The Infiniti Dealer in South Bay have friendly employees who keep you abreast of the issues with your car. The waiting room is always clean with good Wifi More

by QUEENMARY8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2021 -

INFINITI of South Bay responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Carlos Robles INFINITI of South Bay Service Manager

June 21, 2021

Service was excellent! The staff was very attentive and nice. I was satisfied with the completion of the work done More

by SPASORDAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Bratcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candice Roxas, Ever Villalobos, Zach Maynard
Report | Print
Jun 22, 2021 -

INFINITI of South Bay responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

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