Larry Harris
Larry Harris at INFINITI of South Bay
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Larry Harris

Sales Manager

INFINITI of South Bay

2900 Pacific Coast Highway
Torrance, CA 90505

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4.4
127 Reviews

Dealership Experience

4 yrs, 4 mos

Industry Experience

29 yrs, 2 mos

Employee Video

4.4

127 Reviews

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127 Reviews of Larry Harris

April 21, 2024

Dealership Rating
Employee Rating

My wife and I saw the car we wanted at this dealership. We drove up from 80 miles away. Both Larry and Kaz met us early, and helped us do a test drive. They were kind, caring and NEVER pressured us in an More

by anderdaa7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kas Yeganeh

January 28, 2024

Dealership Rating
Employee Rating

Wished things would have been done correctly from the beginning, Customer should be taken care of 100% first. More

by 0907
Recommend Dealer
No

Other Employees Tagged: Larry Harris

Feb 02, 2024

INFINITI of South Bay responded

Your feedback is important to us; thank you for your review. We will be sure to review your case as a group and discuss what we could have done better. Thank you. Anita Ruiz Sales Manager INFINITI of South Bay

January 13, 2024

Dealership Rating
Employee Rating

The dealership is amazing and I love going there. Always feel welcomed and always leave satisfied ! More

by jimmynuetron.jh
Recommend Dealer
Yes

Other Employees Tagged: Larry Harris

Jan 26, 2024

INFINITI of South Bay responded

Hey Jimmy, Thanks for the great review and for letting everyone know you had an amazing experience here. You got a great deal on a great vehicle, and we are so happy to welcome you into the INFINITI of South Bay family. Your referral and recommendation are the best compliment that we could ever receive. We appreciate you! Larry Harris Sales Manager INFINITI of South Bay

December 22, 2023

Dealership Rating
Employee Rating

Anticipated car to be prepared prior to arrival considering the deal was made over the phone and arrangements to pick up from out of state had been preplanned. More

by natalie.wells
Recommend Dealer
Yes

Other Employees Tagged: Larry Harris

Jan 02, 2024

INFINITI of South Bay responded

Natalie. There are a lot of details in putting together transactions, and we work as best as we can behind the scenes to make it all look easy. But I dropped the ball and I apologize for the misunderstanding. I am glad that I was able to address everything and work with you to make it right. We all appreciate your patience and understanding and are glad to have you as a client. Larry Harris Preowned Sales Manager INFINITI of South Bay

December 21, 2023

Dealership Rating
Employee Rating

We had an amazing fast experience with Kaz at South Bay Infiniti. He had everything ready to go and credit score ran before we came down. He had all my paper work ready to go and we are in and out within 1 More

by SBMEIS2001
Recommend Dealer
Yes

Other Employees Tagged: Larry Harris

Jan 02, 2024

INFINITI of South Bay responded

Thank you for the very thoughtful review of your purchase experience with Kas and Larry. Kas sure has his business buttoned up and is a true professional. Friendly, fast, and easy is the INFINITI of South Bay Way. Please do not hesitate to contact us should you need assistance with learning more about your vehicle. Our dedicated procut specialist, Miles Jones, is standing by to help if needed. Thank you for choosing INFINITI of South Bay, we look forward to your return in the new year. Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

December 20, 2023

Dealership Rating
Employee Rating

The car buying experience went pretty smoothly until it came time for me to take possession of the vehicle that’s when things started to get rocky. After leaving finance, I asked the sales guy for the seco More

by cdalston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kas Yeganeh, Willie Cheng

Dec 30, 2023

INFINITI of South Bay responded

Chad, Thank you for your purchase, and we hope you are enjoying your new BMW. Unfortunately, there has been a misunderstanding as we truly strive to ensure each client has an exceptional experience. And in doing so, we informed you that we would "try" to get a second key if possible. We did, in fact, go back through our process to see if a second key existed when we took in the vehicle. In this case, there wasn't a mistake - the key wasn't misplaced or left behind... there just wasn't a second key. We hope you find happiness knowing you purchased a great car at a great price. Thank you for your business. Larry Harris Preowned Manager INFINITI of South Bay

Dec 31, 2023

cdalston responded

Thanks for reaching back out, but your statement is incorrect, I was informed that the second key was with the title that you all would be receiving and you will mail me the second key when you all received it. You yourself assured me and made it seem as if it was normal procedure. I was never told at any point in the car buying process that the second key was not with the vehicle. In fact if I didn’t ask I don’t even know if you would have disclosed this information to me.

December 07, 2023

Dealership Rating
Employee Rating

This dealership is in very nice building / showroom, nicer stuff. I don’t had no trouble negotiating with dealership , they give me a fair price. Just be fair and honest they treat me fairly too. More

by BECKORETA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Montes, Willie Cheng

Dec 21, 2023

INFINITI of South Bay responded

That's the bottom line, isn't it? Everyone likes being treated fairly; that's what we do here at INFINITI of South Bay. We build long-term client relationships by treating the client professionally, respectfully, and fairly. Add to that communicating in a helpful and friendly way, and you have the recipe for great client service. Thank you for taking the time to review INFINITI of South Bay and we are glad you enjoyed our new modern building and showroom. We look forward to seeing you again! Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

November 16, 2023

Dealership Rating
Employee Rating

ONG! This was the easiest transaction I’ve ever made on a vehicle. Victor, Larry, and Miles took very good care of me. The dealership was fully stocked w More

by Vanburenlinda22
Recommend Dealer
Yes
Dec 03, 2023

INFINITI of South Bay responded

Linda, This is so nice of you to leave such an amazing review of your sales experience with my sales team, you are most appreciated. It is great to learn that they made your transaction fast and easy! At INFINITI of South Bay we're about "EASY", it's the INFINITI of South Bay way! And thank you for calling-out Victor, Larry and Miles by name. We will be sure to recognize them in our Monday morning team meeting. We look forward to all the friends and family you'll be sending our way! Thank you so much. Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

October 05, 2023

Dealership Rating
Employee Rating

The things on my vehicle that I needed fixed are still not working correctly. I feel like I purchased a lemon. More

by LLAGISELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jerry Vargas

Oct 13, 2023

INFINITI of South Bay responded

We cannot tell by your name on this review who you are. We would like to resolve any concerns that you have. If you could please call us at 310-325-5555 we would be glad to address and resolve any of your concerns. Thank you for the opportunity to serve you better. Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

September 11, 2023

Dealership Rating
Employee Rating

SouthBay Infiniti was wonderful. They know I was interested in the car I brought and couldn’t get there until 2 days later and they held the vehicle for. I’ll always be grateful to t More

by Mr.Samuels19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anita Ruiz, Kas Yeganeh

Sep 30, 2023

INFINITI of South Bay responded

Mr. Samuels, Thank you for taking your personal time to give back to the people on my team who served you well. That means so much to them when they read online how wonderful they made a client feel. At INFINITI of South Bay it's about the relationship. If we treat our clients right, then they keep coming back, and they bring their friends. Our greatest compliment is a referral, so please be sure to tell your friends to visit INFINITI of South Bay. Thank you, Carlos Robles Service Manager INFINITI of South Bay

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