Dealership Experience
4 yrs, 4 mos
Industry Experience
29 yrs, 2 mos
Employee Video
127 Reviews
Write a Review127 Reviews of Larry Harris
April 21, 2024
My wife and I saw the car we wanted at this dealership. We drove up from 80 miles away. Both Larry and Kaz met us early, and helped us do a test drive. They were kind, caring and NEVER pressured us in an We drove up from 80 miles away. Both Larry and Kaz met us early, and helped us do a test drive. They were kind, caring and NEVER pressured us in any way, and willing to work with us on the terms. The entire team, encluding the finance manager, were quick, efficient, and respectful. If we leved closer we would not hesitate to work with this dealership. They are doing things well! David and Carol More
Other Employees Tagged: Kas Yeganeh
December 22, 2023
Anticipated car to be prepared prior to arrival considering the deal was made over the phone and arrangements to pick up from out of state had been preplanned. considering the deal was made over the phone and arrangements to pick up from out of state had been preplanned. More
Other Employees Tagged: Larry Harris
December 21, 2023
We had an amazing fast experience with Kaz at South Bay Infiniti. He had everything ready to go and credit score ran before we came down. He had all my paper work ready to go and we are in and out within 1 Infiniti. He had everything ready to go and credit score ran before we came down. He had all my paper work ready to go and we are in and out within 1hr. Amazing customer service all around and he was on top of it with giving me all the right numbers right off the bat. More
Other Employees Tagged: Larry Harris
December 20, 2023
The car buying experience went pretty smoothly until it came time for me to take possession of the vehicle that’s when things started to get rocky. After leaving finance, I asked the sales guy for the seco came time for me to take possession of the vehicle that’s when things started to get rocky. After leaving finance, I asked the sales guy for the second key he went to the sales manager to get the key and the sales manager stated that they didn’t have the key but it was on its way to the dealership along with title and once they have the title they would mail me the key. A week after I had the car I called both the sales rep and internet manager neither of which answered my calls. I text the sales rep and he finally responded after 3 days and told me that the sales rep would call me that day. I had to follow-up an additional two times in order to finally get a response from the sales manager letting me know that he was following up for me. (By this time it’s been two weeks and I still didn’t have an update about the key). An additional week goes by, I still have not heard back from the sales manager. So I reached out again and didn’t hear back. Now I’m 3.5 weeks into having the car and I reach out to the sales manager asking for an update and this is the update I received was that they have not heard back. By now I’m beginning to wonder if they even have a title let alone my spare key. This is the exact message that I received from the sales manager: “I mean I typically don’t give two keys unless it has two keys, I was just trying to help out if I could” Now the story has changed and it somehow became an attempt to “do me a favor” because I was told that the spare key was on its way along with the title. I feel like I was lied to from the beginning and now it’s somehow my fault that the key was not received nor was mentioned anytime during the car buying process until after I purchased it. The lack of communication and act of changing gears was very unprofessional and downright dirty. I do not recommend this dealership to anyone as they are deceptive and once they have your signature, they could care less about you. Don’t fall victim to their lip service. More
Other Employees Tagged: Kas Yeganeh, Willie Cheng
December 07, 2023
This dealership is in very nice building / showroom, nicer stuff. I don’t had no trouble negotiating with dealership , they give me a fair price. Just be fair and honest they treat me fairly too. nicer stuff. I don’t had no trouble negotiating with dealership , they give me a fair price. Just be fair and honest they treat me fairly too. More
Other Employees Tagged: Victor Montes, Willie Cheng
November 16, 2023
ONG! This was the easiest transaction I’ve ever made on a vehicle. Victor, Larry, and Miles took very good care of me. The dealership was fully stocked w This was the easiest transaction I’ve ever made on a vehicle. Victor, Larry, and Miles took very good care of me. The dealership was fully stocked with vehicles and Victor and Larry had the perfect QX 50 waiting for me upon my arrival at the dealership. Everyone was so friendly and helpful! I will definitely be sending business their way!💕👍🏽👍🏽👍🏽👍🏽👍🏽 More
Other Employees Tagged: Anita Ruiz, Victor Montes, Miles Jones
September 11, 2023
SouthBay Infiniti was wonderful. They know I was interested in the car I brought and couldn’t get there until 2 days later and they held the vehicle for. I’ll always be grateful to t They know I was interested in the car I brought and couldn’t get there until 2 days later and they held the vehicle for. I’ll always be grateful to the staff of South Bay Infiniti. Their customer service was amazing and treated me like I was their first customer. Thank You South Bay More
Other Employees Tagged: Anita Ruiz, Kas Yeganeh