Back

INFINITI of South Mississippi

D'Iberville, MS

4.8
652 Reviews

11779 Bobby Eleuterius Blvd

D'Iberville, MS

39540

Directions

By Type

Showing 652 reviews

September 14, 2023

Bryan and Travis were very friendly, knowledgeable, professional and efficient and did not try to pressure us into making the purchase. We are very satisfied with our purchase. More

by tgbeeson191
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Aust, Travis Rusch
Sep 19, 2023 -

INFINITI of South Mississippi responded

Congratulations! It is wonderful to hear that Bryan and Travis made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing INFINITI of South Mississippi! Ray Brandt Auto Group #WeMakeItEasy

September 12, 2023

Exceeded my expectations and provided timely emergency service. Will plan to use their service dept again in the future. More

by ANGELA.CRAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerri Thompson
Sep 15, 2023 -

INFINITI of South Mississippi responded

Thank you for trusting us with your vehicle and for taking the time to share your experience at INFINITI of South Mississippi. It's always our goal to not just meet, but exceed the expectations of our valued customers. We're thrilled to hear that our team was able to provide prompt emergency service when you needed it most. Your decision to consider our service department for future needs truly means a lot to us. We'll be here and ready to assist whenever you need. Again, thank you for your kind words, and we look forward to serving you in the future. On the road ahead, may you always have smooth travels! Ray Brandt Auto Group #WeMakeItEasy

September 12, 2023

Kerri is always so accommodating. I appreciate her willingness to be of service. She makes my life easier. More

by RACHAEL_LADNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerri Thompson
Sep 18, 2023 -

INFINITI of South Mississippi responded

Thank you for sharing your feedback with us. We're thrilled to hear that Kerri consistently provides you with accommodating service. It's wonderful to know that she has been instrumental in making your experiences with our dealership more convenient and stress-free. Our team values the trust you've placed in us and we're dedicated to offering top-notch service to our customers. Thank you for choosing INFINITI of South Mississippi for your vehicle needs. We look forward to assisting you again in the future and hope you have many more pleasant interactions with our team! Ray Brandt Auto Group #WeMakeItEasy

September 08, 2023

Keri was absolutely wonderful. She even helped me look for coupons to help me save money. My granddaughter and I waited in the customer waiting area. It was clean and comfortable More

by SANDRA.HARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerri Thompson
Sep 08, 2023 -

INFINITI of South Mississippi responded

Thank you for sharing your service experience with us. We are glad to hear that Keri took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

September 08, 2023

Excellent service every time I have brought my vehicle to be serviced. Always able to accommodate the time I need for an appointment More

by KATJAK3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerri Thompson
Sep 11, 2023 -

INFINITI of South Mississippi responded

Thank you so much for taking the time to share your feedback. We're pleased to hear that you've consistently had excellent service experiences with us. Our team works diligently to ensure that scheduling and the actual service meet your expectations and fit seamlessly into your schedule. It's our mission to provide efficient, reliable service for every customer. We truly appreciate your trust in us and look forward to continuing to assist in all your vehicle needs. Drive safely, and see you next time INFINITI of South Mississippi! Ray Brandt Auto Group #WeMakeItEasy

September 08, 2023

Kerrie seemed fairly standoffish when I called to have my car towed in. She seemed like she was only willing to do the bare minimum for me, didn’t really make me feel valued as a customer. When I went to pic More

by bdavis123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kerri Thompson
Sep 11, 2023 -

INFINITI of South Mississippi responded

Thank you for sharing your feedback with us, and we appreciate your honesty. We sincerely apologize for the experience you had during your service visit, and your review has been sent to our Management team. Our primary focus is ensuring the satisfaction and well-being of our customers. We understand that communication is key, and every client deserves respectful and professional treatment. Please know that we take your concerns seriously, and we would appreciate the opportunity to further discuss this matter with you to ensure that situations like this are avoided in the future. Please consider reaching out directly to our Service Manager, Benjamin, at the dealership so we can work together to address your concerns. Your treatment and satisfaction are of the utmost importance to us, and we hope you'll consider allowing us another opportunity to serve you better so that we can restore your confidence in our service. Sincerely, Ray Brandt Auto Group

September 08, 2023

I’m writing to express my disappointment with the outcome of the service I recently received from your business. Your company misdiagnosed a problem with my vehicle & then messed it up causing me to be witho More

by Carlton Cotten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Steuben - poor customer service as well, Ben Thacker
Sep 19, 2023 -

INFINITI of South Mississippi responded

Thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of Management. Sincerely, Ray Brandt Auto Group

September 04, 2023

Bryan Aust and his team are excellent to work with when purchasing a new or used vehicle. I had a trade, and I found them extremely fair on my trade value as well as the price I paid for their vehicle. I h More

by rdiamond
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Aust, Travis Rusch
Sep 05, 2023 -

INFINITI of South Mississippi responded

Congratulations! It is wonderful to hear that Bryan and our team made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing INFINITI of South Mississippi! Ray Brandt Auto Group #WeMakeItEasy

September 02, 2023

Outstanding service and professional. Wasn’t pushed into buying anything and sales rep Robert did a great job explaining the vehicle and did an excellent job throughout the buying proces More

by Kumiko Jameson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Aust, Gayle Willard, Robert Yelle
Sep 05, 2023 -

INFINITI of South Mississippi responded

Congratulations! It is wonderful to hear that Robert made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing INFINITI of South Mississippi! Ray Brandt Auto Group #WeMakeItEasy

September 01, 2023

Great service, was very honest and friendly. I have no disappointment in the service I received. More

by BRANDONJRMV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerri Thompson
Sep 01, 2023 -

INFINITI of South Mississippi responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

...
8
...