Back

INFINITI of Tallahassee

Tallahasee, FL

4.5
285 Reviews

3277 Mahan Drive

Tallahasee, FL

32308

Directions

By Type

Showing 285 reviews

December 08, 2023

Took my daughter's car in for repair and received excellent customer and repair service from Roy and Aaron. Myron H More

by myron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Bowser
Dec 10, 2023 -

INFINITI of Tallahassee responded

Roy and Aaron are consummate professionals and we're proud to have them. Aaron in particular is so talented that we haven't found anything he can't do EXCEPT ride a scooter.

November 09, 2023

Leaving message never call back all new servIce people I am like old people service more professional More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Futch, Ed Baker
Nov 09, 2023 -

INFINITI of Tallahassee responded

We would like to know more, please call Debbi McLanahan at 850-576-6171. We do have a voicemail set up and call back everyone that has left a message. If for some reason we do not have the correct number we would like to get this updated. The staff you mentioned, one is in Sales and the other no longer works at INFINITI. We would like to get your concerns resolved but only have your name listed as Dennis on this review.

October 25, 2023

My experience with Infiniti of Tallahassee was absolutely amazing. Everyone was very professional and the atmosphere was absolutely amazing the entire time we were there. I would recommend Infiniti of Tallah More

by brownm570
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Baker
Nov 15, 2023 -

INFINITI of Tallahassee responded

Thank you so much for the lovely review. We love to cater to our customers and it means a lot when our efforts are recognized. We realize you could have done business anywhere and you allowed us to serve. Thank you for that opportunity.

October 22, 2023

We never considered purchasing an Infiniti much less looked at them before. Due to circumstances beyond our control, at the time we need another vehicle due to issues with our other vehicle. We had visi More

by ROAM/AMOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Hutchings
Oct 22, 2023 -

ROAM/AMOR responded

Kraft Nissan/Infiniti is the best!

October 01, 2023

Fantastic. Respectful, considerate and would do anything to help a customer. I felt as if I was in very good hands. More

by hadleysfh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc, Scott, and E.J. , Ed Baker
Nov 15, 2023 -

INFINITI of Tallahassee responded

Ms. Hill, it was a rare pleasure to be a part of your dream car purchase. We take pride in catering to people but catering to you was extra special. Thank you for not only your business but for brightening our showroom.

October 01, 2023

They are not honest at all well at least they weren’t to me. Charged me the price of new tires for secondhand tires. Slightly damaged my rim while balancing and rotating them. I was very pleasant about how More

by Curtis Brantley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carl
Nov 15, 2023 -

INFINITI of Tallahassee responded

Mr. Brantley, we have been trying to reach out to you to assist with your concerns. Our shop manager had just missed you by 15 minutes on your last visit. As with all of our clients, satisfaction is our top priority and we will utilize all options available to provide that level of service.

August 11, 2023

The service rep was very helpful and made sure I was aware of what was happening with the vehicle and how long I would have to wait. More

by Windwalkerfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric service
Nov 15, 2023 -

INFINITI of Tallahassee responded

We appreciate your excellent feedback for your recent service visit. It is such a pleasure to hear that Eric provided you with wonderful care and communication. We strive to provide all of our clients with Truly exceptional service every time.

August 04, 2023

This dealership was nice and clean. Staff where nice and friendly, courtesy, professional and supportive More

by Pojo46@ E
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Hutchings,j'horell Labast
Aug 04, 2023 -

Pojo46@ E responded

Staff was great!!

May 05, 2023

I recently purchased a vehicle from Kraft Infiniti and had the pleasure of working with Mr. Bobby Moore. He was professional, very patient with me while I made the decision to upgrade, and knowledgeable o More

by Sonica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Moore
May 09, 2023 -

INFINITI of Tallahassee responded

Congratulations on your INFINITI QX80! We are excited to hear Bobby provided you with an Excellent experience. We look forward to serving you for many years to come!

April 19, 2023

My experience at this dealership was very positive and I would purchase another vehicle from them in the future. I worked with Paul, Phil, and Vinny and all were very pleasant and patient. More

by Lynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Maraist
May 07, 2023 -

INFINITI of Tallahassee responded

Thank you So much for the Outstanding review! We are Excited about your New 2023 QX60 purchase and hope you thoroughly enjoy!

2
...