INFINITI of Van Nuys - Service Center

The customer service advisor Luis is the main reason we go to the dealership Luis is knowledgeable, courteous, professional go to the dealership Luis is knowledgeable, courteous, professional More

Good service good service thanks you thank you. Free Uber ride from my house. Cleaned my truck Free Uber ride from my house. Cleaned my truck More

Work was done expeditiously. Luis was very helpful. No contact with Ronald Lazo Waiting area was comfortable. Overalll satisfactory experience Luis was very helpful. No contact with Ronald Lazo Waiting area was comfortable. Overalll satisfactory experience More

Was very helpful and fully explained all the work that needed to be done. Providing a loaner vehicle was the best! needed to be done. Providing a loaner vehicle was the best! More

The service was what I requested and met expectations. The service rep was friendly and the price was reasonable. The service rep was friendly and the price was reasonable. More

the advisor, santiago, was very helpful. explained what was being done for my car very well and why it was needed explained what was being done for my car very well and why it was needed More

Friendly staff and willing to hear out customer concerns, and give a fair price for labor and parts and give a fair price for labor and parts More

Clean waiting area,good coffee, Rudy was great, but WiFi signal was poor, and my car left dirty inside and out. signal was poor, and my car left dirty inside and out. More

They fixed up my 2003 Infiniti G 35 real good. The only problem is the parts are too expensive but the car is running great. I have to give them credit for doing a good job mechanically. It runs l The only problem is the parts are too expensive but the car is running great. I have to give them credit for doing a good job mechanically. It runs like new. More

Clean waiting area,good coffee, Rudy was great, but WiFi signal was poor, and my car left dirty inside and out. signal was poor, and my car left dirty inside and out. More