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INFINITI of Van Nuys - Service Center

Sherman Oaks, CA

4.8
622 Reviews

622 Reviews of INFINITI of Van Nuys - Service Center

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October 09, 2024

Rudy is a great service advisor. He has great people skills quite knowledgeable and informative. More

by christinashagoyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Service Dept
October 02, 2024

Alright, let me break it down. .. Wilson at Infiniti of Van Nuys is a car service hero! My 5-year-old car was wheezing, and these guys installed a brand-new motor like it was no big More

by YOONOOCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson
October 02, 2024

I had to keep calling my advisor to ask about the status of my car. Instead to calling me, he communicated through text. More

by MAYRAANDREW2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Santiago
October 02, 2024

They have problem with there systems. They should fix it. Washing machine doing scratches i More

by Hrantach88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

I highly recommend Infiniti of Van Nuys. They provide great service. Luis the consultant provides great knowledge customer service. If you value your time and vehicle, pay them a visit. More

by HarutBunchiyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
September 30, 2024

Great service very professional. my service advisor Miguel courteous in explaining what my car needed . highly recommend this dealership. More

by Jojo15045
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Torres
September 29, 2024

All questions and concerns answered promptly very knowledgeable always up-to-date on the repair status of my car highly recommend More

by Perchik15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

Rudy at the service center is the best! Rudy at the service center is the best! More

by matthew.whelpley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
September 25, 2024

Was extremely happy with the service my car received this day. Santiago was very helpful! More

by haydee2601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santiago
September 25, 2024

I took my vehicle in for service because my rear sensor fell off. I was concerned regarding price as I knew it wasn’t covered under warranty. My advisor Luis M Rodriguez promised to help me as best possibl More

by LEAHSEPT14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis m Rodriguez
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