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INFINITI of Van Nuys - Service Center

Sherman Oaks, CA

4.8
689 Reviews

689 Reviews of INFINITI of Van Nuys - Service Center

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January 26, 2025

The dealership gives good value at a reasonable price. The loaner car was delivered as promised, and the vehicle maintenance and repairs were completed on time. When I had an issue about returning the l More

by les8
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

For many years Luis Rodriguez my service manager took excellent care of my cars thank you very much More

by thehc1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
January 21, 2025

Wilson was absolutely the best! !! I value customer service and he did not disappoint. He kept me up to date every step of the way, made sure I had a courtesy vehicle and guaranteed More

by michelasuzanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson Abrego
January 20, 2025

They don't help to costumers when We have problems easy to resolve with battery guarantee they ask for millage,the batteries problems guarantee is with years not with millage how they ask to me. Is por cu More

by carlostorrico
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wilson Abrego
January 19, 2025

Everything was beyond my expectations. I do not have any other comments. Thank you. Very much More

by LARRYHALL14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

My experience at this dealership went above and beyond my expectations. They were able to service my car in a timely manner and provided the best customer service. More

by JPGAXIOLA88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Friendly, trustworthy, caring & clean I love my Infiniti, best car on the road Q-50 More

by SHIRLEYSIEGLE88
Recommend Dealer
Yes
Employees Worked With
Santiago
January 14, 2025

GREAT COMMUNICATION. EASY EXPERIENCE. VERY PROMY AND IMFORMATIVE. WOULD RECOMMEND TO FRIENDS AND FAMILY FOR ANY SERVICE More

by rocioalvarado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Very professional and courteous sraff. My car was finished as promised. I would highly recommend them. More

by ALSLIEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Happy new year! !! Best experience about the dealership is the The fact that I fully trust Wilson and now that he’s taking good care of my car and gives me playing in More

by MGALSOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson
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