INFINITI of Van Nuys - Service Center

Rudy it’s the best He makes sure you go home safe and happy with the services they provide you, happy with the services they provide you, More

I am extremely disappointed. I have been coming to your dealership for the past 6 years. You have complete profile on my car and keep sending me special deals related to my car s I have been coming to your dealership for the past 6 years. You have complete profile on my car and keep sending me special deals related to my car such as upgrade it with a new car or when service is due specific to my car. I received special oil change deal to pay for two and get 3 for $139. Made an appointment and when showed up I was told it is $189. I showed the offer email to the service rep and it never says that my car would be $189. He finally showed me two words at the end of the email that said "see dealer" and apparently it means prices will be different. Not a way to keep a customer by what is called "bait & switch". I agreed to stay and get the service done as I was already there but have learned my lesson not to trust the email correspondence I get from Infiniti of Van Nuys. More

Great customer service. Timely manner for service, good communication regarding car services. Neat and clean facility. Timely manner for service, good communication regarding car services. Neat and clean facility. More

Luis was awesome. My car was done timely. It was washed and vacumed. Not only was the work done the car looked awesome. My car was done timely. It was washed and vacumed. Not only was the work done the car looked awesome. More

Luis and Ron and Thomas are fantastic! !! My go to faves always! You are amazing! !! My go to faves always! You are amazing! More

Great customer service Wilson and Luis is the best with helping every step of the way, Van nuys infiniti is the best helping every step of the way, Van nuys infiniti is the best More

Wilson and the rest of the crew are all very thorough and courteous. I’m very thankful to have them in my area! courteous. I’m very thankful to have them in my area! More

Always quality maintenance and lots of help to me from Wilson Abrego. I also love that my car gets washed! Now my brakes feel good and back to normal. Wilson Abrego. I also love that my car gets washed! Now my brakes feel good and back to normal. More

Great service and great people. Wish they had snacks or vending machines…. Cough up the snacks Wish they had snacks or vending machines…. Cough up the snacks More

Am just upset on Miguel that used the first oil change plain I had on my acct where he wasn’t suppose to feels like was done internal for me to go back to van Nuys instead to any other dealers for service plain I had on my acct where he wasn’t suppose to feels like was done internal for me to go back to van Nuys instead to any other dealers for service More