Back

INFINITI of Van Nuys - Service Center

Sherman Oaks, CA

4.8
669 Reviews

669 Reviews of INFINITI of Van Nuys - Service Center

Sort by
August 26, 2024

I can honestly say that I have taken my car to infiniti of van nuys since I purchased it back in 2015. Rudy and his team have always taken great care of my car. Which is why I trust them to always get the More

by VEDA.SWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RUDY RUIZ
August 24, 2024

Great customer service, keeps me updated on repairs and any issues that arise during the inspection. Will definitely continue coming to dealership. More

by CLAUDIAIBARRA69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

Thank you team for going above and beyond and securing my fallen license plate lol More

by aleli0113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
August 24, 2024

The advisor Luis I was dealing with the whole time was on top of everything! I just bought my used Infiniti and it needs some love but, Luis made sure not to press me for too much. But also made sure I under More

by EMRAMIREZ619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
August 23, 2024

It was all very good. It really t was all very good. Nothing more to add. Thank you. More

by Christian Stoianovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Rodriguez
August 22, 2024

Good location, easy to create service appointment, and then to sign in for service, when you arrive. Very respectful staff. More

by ORTHODOC7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
August 19, 2024

My Rep Miguel was fantastic, he’ll keep you update of your car status.. last visit I had was great came in early and got my car done with car wash and vaccum.. thank you Infiniti member , you are all gre More

by EMILIO2400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel
August 18, 2024

The service was great as always. I so appreciate Rudy and all the service department. More

by NANATOMMIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Rios
August 18, 2024

Santiago is the best! While the dealership has gone through changes, Santiago has kept it real in the service department. Offers great advice and communication when the ve More

by Jairo Alvarado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago Biaz
August 15, 2024

Miguel your service advisor is wonderful. Great to work with. He is thorough and helpful and knowledgeable about your systems More

by FARIDA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel, don’t know last name
...
23
...