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INFINITI of Van Nuys - Service Center

Sherman Oaks, CA

4.8
653 Reviews

653 Reviews of INFINITI of Van Nuys - Service Center

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May 21, 2025

Very clean,bright atmosphere. Personal very friendly and accommodating. Service representative very good at communicating More

by MEMBRILA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rudy Ruiz
May 21, 2025

Great customer service reps and clean waiting area good repair service, complimentary car wash and coffee More

by LROWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rudy very nice and knowledgeable
May 15, 2025

Rudy was the absolute best. He was very friendly professional tentative and just great great overall experience.He's one of the reasons I'll definitely return back for service More

by LSF49ERS89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ruiz
May 14, 2025

Fixed problem the same day. Didn’t waste my time rudi Ruiz took good care of me. More

by SKIMMEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudi Ruiz
May 13, 2025

Infinity Van Nuys Service Center consistently delivers excellent service, prompt repairs, and trustworthy advice—highly recommended every time. More

by drea.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santiago
May 13, 2025

Great automobiles and great service with Luis Rodriguez. Always clean and friendly employees …..first class More

by MARYFCHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
May 12, 2025

I was very pleased with the service I received at Infiniti of Van Nuys last week. My service professional was no longer working there but I had the pleasure of working with Rudy. He took care of my n More

by KIM_CONROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Ruiz
May 12, 2025

Everybody at the dealer from the scheduler to the technicians who attended me were professional, efficient and kind. More

by cathia2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago
May 12, 2025

Rudy was wonderful. My car is running beautifully. I'm very pleased with everything they have done to keep my car tip top. More

by Celeste Norford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

Santiago is knowledgeable and professional. I appreciate his assistance. My service was fast and efficient. More

by ILIANATAVERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago