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INFINITI of Van Nuys - Service Center

Sherman Oaks, CA

4.8
691 Reviews

691 Reviews of INFINITI of Van Nuys - Service Center

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June 30, 2024

The only problem, there is always more things they offer, and cost a lot more More

by SAAD54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2024

I always take my car to this dealership. The consultants are very nice. They're usually on time and communicate well. More

by EDDIEJAN66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2024

Going to Infiniti is always a pleasure. The professionalism and the amazing employees like Miguel who is always there to help and answer all questions. More

by MARIAIBRAN22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2024

Efficient and excellent service . Good quality customer service with clear courteous communication . On time delivery and drop-off . More

by PIXIEDUSTCENTRAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2024

It took a while for them to get the items for my car but I was comfortable waiting and they did offer to take me home.. but I was totally happy with the service More

by lylmykee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2024

Once again, I was blown away by the service I received from Wilson. He is such an amazing asset to the service department at Infiniti of Van Nuys. He is so helpful, caring and genuine and I'm so fortunate More

by KIM_CONROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilson Abrego
June 24, 2024

Wilson is very knowledgeable and professional! He truly cares about his customers. I feel very fortunate to have him as our family Service Advisor. More

by MGALVEZ.33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2024

Excellent service and my service advisor Rudy Ruiz is always making sure I have the best experience with the return of my car. I trust my car I know it’s in the best of hands taking it there More

by CATEYES0263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy ruiz
June 21, 2024

Excellent, timely service. Exceeds all expectations. I would highly recommend this dealership for service anytime. More

by MAXINEOSTRIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2024

My advisor assisted me promptly and was very helpful. I went for a tire replacement and fortunately, the warranty provided by Infiniti covered for 50%. More

by vjusto83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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