INFINITI of Van Nuys - Service Center

Santiago always takes care of me when I am there, and his backup, Rudy, makes the perfect Batman and Robin! They are the main reason I drive from LA to Van Nuys for 40 minutes, because I know my car will be backup, Rudy, makes the perfect Batman and Robin! They are the main reason I drive from LA to Van Nuys for 40 minutes, because I know my car will be taken care of. Excellent service, and I have an Infinity service dealership less than 10 minutes away from my house. I drive that far because of the customer service and I know I will be taken care of. More

Excellent customer service and outstanding performance by mechanical technician who performed the actual repair work. Price was competitive and reasonable. Appointment availability was excellent and was able mechanical technician who performed the actual repair work. Price was competitive and reasonable. Appointment availability was excellent and was able to get parts ordered same day and repair completed next day. More

Santiago always provides the Best customer service always on time I really recommend to do your service here on time I really recommend to do your service here More

The best! Super friendly, answers all my questions. Customer service is above and beyond That's it Super friendly, answers all my questions. Customer service is above and beyond That's it More

Santiago is top notch! The main reason I bring my car to Infiniti even for something as simple as an oil change. The service with Infiniti is by far exceeding my expectati The main reason I bring my car to Infiniti even for something as simple as an oil change. The service with Infiniti is by far exceeding my expectations. More

Very helpful and my trip to dealership very easy Santiago was very helpful and took care of my issue very quickly. I couldn't ask for anyone. He straight to the point and made my process so much easier. was very helpful and took care of my issue very quickly. I couldn't ask for anyone. He straight to the point and made my process so much easier. More

Excellent I'm a long-term customer; they have excellent service. It's Nissan corporate, upper management that's stupid and has no clue about what they're doing. I would rate them as morons. The guys at the service. It's Nissan corporate, upper management that's stupid and has no clue about what they're doing. I would rate them as morons. The guys at the dealership and service level are, and always have been terrific. More

Luis is one of the best Service advisors ever. I appreciate all that he does. If he didn't work here, I would literally stop coming to Infiniti of Van Nuys I appreciate all that he does. If he didn't work here, I would literally stop coming to Infiniti of Van Nuys More

Rudy made everything seamless. I wouldn't bring my car anywhere else because of him. Efficient and wonderful experience. I wouldn't bring my car anywhere else because of him. Efficient and wonderful experience. More

Easy check in. Comfortable customer waiting area. Good communication on car update. Friendly staff around too. Comfortable customer waiting area. Good communication on car update. Friendly staff around too. More