Back

INFINITI of Van Nuys - Service Center

Sherman Oaks, CA

4.8
686 Reviews

686 Reviews of INFINITI of Van Nuys - Service Center

Sort by
May 05, 2025

Very helpful and my trip to dealership very easy Santiago was very helpful and took care of my issue very quickly. I couldn't ask for anyone. He straight to the point and made my process so much easier. More

by Annett.r24
Recommend Dealer
Yes
Employees Worked With
Santiago
May 04, 2025

Luis is one of the best Service advisors ever. I appreciate all that he does. If he didn't work here, I would literally stop coming to Infiniti of Van Nuys More

by JOHN.DINKJIAN
Recommend Dealer
Yes
Employees Worked With
Luis
May 04, 2025

Rudy made everything seamless. I wouldn't bring my car anywhere else because of him. Efficient and wonderful experience. More

by DANNY R
Recommend Dealer
Yes
Employees Worked With
Rudy Ruiz
May 04, 2025

Excellent I'm a long-term customer; they have excellent service. It's Nissan corporate, upper management that's stupid and has no clue about what they're doing. I would rate them as morons. The guys at the More

by STAN.WIEGAND
Recommend Dealer
Yes
Employees Worked With
Rudy Ruiz
May 03, 2025

Easy check in. Comfortable customer waiting area. Good communication on car update. Friendly staff around too. More

by Tinamarie31
Recommend Dealer
Yes
Employees Worked With
Santiago : Service
May 02, 2025

Have had 8 Infinitis. Always serviced there. Friendly professional work down correctly and on timeo More

by VSGERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025

Everything was very smooth throughout the time my car was in for service repairs. Luis made she to keep me update on everything that was going on More

by KENNETHHARRIS79
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
May 02, 2025

Great customer service, the personnel and staff are personable and engaging. The service and work is always done with the highest of people efficiency. More

by venise_v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago
May 01, 2025

They made my experince almost hassle free. Transportation and everything else was provided Communication and rates were clear and understandable More

by julielaurelluna
Recommend Dealer
Yes
Employees Worked With
Rudy
April 30, 2025

I am very happy with the service that was provided, and the professionalism from the staff of very welcoming. The service adviser did a great job explaining everything and walk me through every step of the More

by KEN91384
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodolfo Ruiz
...
8
...