INFINITI of Willow Grove

A pleasant welcome and right on time. Taken to service advisor who recommended what service I needed and give the cost estimate. Received a clean loaner vehicle and was on my way. Good Taken to service advisor who recommended what service I needed and give the cost estimate. Received a clean loaner vehicle and was on my way. Good follow up on work being performed and notice when work was completed a good and friendly experience More

Kiersten was great! She was very helpful, friendly, and transparent throughout the car buying process! She was very helpful, friendly, and transparent throughout the car buying process! More

I brought my car I just purchased last week in for washer sensor to be replaced . I had full warranty with Blue Advantage ( bumper to bumper ) . The place that I bought the car was North Jersey and they sai sensor to be replaced . I had full warranty with Blue Advantage ( bumper to bumper ) . The place that I bought the car was North Jersey and they said I could bring it anywhere for service. Your guy told me he didn’t know if they accepted that warranty. He would have to call but to do the diagnostic it would be $200. And not sure it would be covered. he said I would have to pay the $200 to do the diagnostics and then call the warranty which didn’t make sense. Also, I needed a key fob reprogrammed. He said that would be another $200 for diagnostic. He was not willing to call the warranty company. So I left.. I called the warranty company when I got home and they said I was fully covered while I took it to a Ford dealership to be fixed. Very disappointed as I would’ve liked to have service from an infinity dealership for my QX 80. I won’t be back More

I recently leased an infinity qx60 and I couldn't be happier with the experience. From start to finish, the process was smooth and professional. The car itself is fantastic—comfortable, stylish, and loa happier with the experience. From start to finish, the process was smooth and professional. The car itself is fantastic—comfortable, stylish, and loaded with features that make every drive enjoyable. A huge thank you to the team at (Nicholas Arnott and Jeremy ) for their excellent customer service. They were knowledgeable, patient, and made sure I got the best deal possible. The leasing process was transparent and hassle-free, which I really appreciated. Highly recommend both the vehicle and the dealership to anyone considering a lease. Truly a 5-star experience! More

Very helpful and fair company with A1 Class very respectful, courteous and understanding every customers personal situation. respectful, courteous and understanding every customers personal situation. More

Great service, they were really mindful of my time. Also, very easy to work with. Gave me a very fair trade value for my vehicle as well. Also, very easy to work with. Gave me a very fair trade value for my vehicle as well. More

Nick and his team Joe and Joseph at Faulkner Infiniti were wonderful to work with! They are fair, honest and get the job done in a timely manner. I highly recommend them! I’m enjoying my new QX60. were wonderful to work with! They are fair, honest and get the job done in a timely manner. I highly recommend them! I’m enjoying my new QX60. More

This is our second time leasing through Nick at INFINITI of Willow Grove, and once again, he exceeded our expectations. From the moment we arrived, Nick was friendly, professional, and incredibly easy to wo of Willow Grove, and once again, he exceeded our expectations. From the moment we arrived, Nick was friendly, professional, and incredibly easy to work with. He took the time to understand what we were looking for and went out of his way to ensure we got the best possible deal on our new 2025 QX80 lease. His attention to detail and commitment to top-notch service made the entire process smooth and stress-free. We truly appreciate his dedication and highly recommend working with him if you’re in the market for an INFINITI! More

I was so excited when I walked in the door of Infiniti of Willow Grove and saw the car of my dreams. My salesman Nick made it happen for me in one day! He was able to find the exact color combination I wante Willow Grove and saw the car of my dreams. My salesman Nick made it happen for me in one day! He was able to find the exact color combination I wanted, let me drive the car, and even show it to my husband for his approval. Everything fell perfectly into place! So grateful for a totally positive experience. More