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INFINITI of Willow Grove
Willow Grove, PA
515 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 12:00 PM
Sunday Closed
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Showing 515 reviews
May 07, 2026
Faulkner is my go to for certified pre-owned SUVs. Great selection, superior customer experience and excellent service. The Faulkner Team genuinely cares about you making the right decisions for you a Great selection, superior customer experience and excellent service. The Faulkner Team genuinely cares about you making the right decisions for you and ensuring you get your needs and wants met. More
by Tlivings
Employees Worked With
Darren Slaughter
May 06, 2026
Steve and his staff did a wonderful job with along my experience at the dealership comforting and encouraging. They made sure that they kept me informed and aware of all the issues that the car had experience at the dealership comforting and encouraging. They made sure that they kept me informed and aware of all the issues that the car had More
by charles walker
Employees Worked With
Service
April 29, 2026
No courtesy vehicle, dropped my car off for diagnostics was told would be ready same day never received a call. I specifically stressed my vehicle is especially important i have special needs kids that I h was told would be ready same day never received a call. I specifically stressed my vehicle is especially important i have special needs kids that I have to take places. Greeting staff and mechanics were professional and courteous. More
by bl
Employees Worked With
Brian
April 29, 2026
Steve, my service agent was clear with all items that needed to be done. There was no pressure for me to do things that I didn’t think was necessary or that I wanted to wait on. Vehicle was done on time needed to be done. There was no pressure for me to do things that I didn’t think was necessary or that I wanted to wait on. Vehicle was done on time as was promised and work was done to my satisfaction. Would recommend Faulkner Infiniti to anyone! More
by LM
Employees Worked With
Steve, service department
April 27, 2026
The process for buying out my lease was seamless. Joe Messina and the entire team that helped us were EXTREMELY helpful. Joe Messina and the entire team that helped us were EXTREMELY helpful. More
by rob
March 24, 2026
Staff is very friendly. Everything is explained very well. They also video the inspection of the car, showing what was inspected, the results, and if anything needs attent Everything is explained very well. They also video the inspection of the car, showing what was inspected, the results, and if anything needs attention. This is very helpful to understand your current state of the car. More
by MJO
Employees Worked With
Brian
February 12, 2026
I am always pleased with my service experience. They always make every thing clear. I always know what is wrong, and give me the option of getting it fixed now or later. Highly recommended Faulkner They always make every thing clear. I always know what is wrong, and give me the option of getting it fixed now or later. Highly recommended Faulkner Infiniti. More
by Roe
Employees Worked With
Steve
