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INFINITI of Willow Grove

Willow Grove, PA

4.7
382 Reviews

1510 Easton Rd

Willow Grove, PA

19090

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Showing 382 reviews

April 24, 2024

Excellent car leasing experience. Everyone was friendly and professional; we got a fair price and no one tried to upsell us anything. Joe Evangelista was very knowledgeable, showed us More

by Samuel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Evangelista
April 22, 2024

"I had a fantastic experience at the Infiniti dealership. Joe was incredibly personable and made the whole process enjoyable. Tim was also very responsible and attentive. What a great team!" More

by Wen Chen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe and Tim
April 21, 2024

This dealership is exceptional in its customer service. Joe from sales and Joe from finance went above and beyond to ensure this was the best possible car buying experience. They were kind, courteous, welc More

by Beck320
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Evangelista and Joe from finance
April 21, 2024

Jeff and Team were fantastic. I was in and out in less than one hour More

by Mcampel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
April 21, 2024

On time, on budget. I like how every employee who saw me asked if I needed anything. More

by Sweetrucks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone
April 19, 2024

Great service experience. Courteous and on-time with excellent communication each step of the way. More

by Joshua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Schley, Greeters/Loaner Car Team
April 10, 2024

The experience is hit or miss. On this visit it was mostly positive until it came to cover my wheel that was bent from hitting a pothole. Despite the fact it was bent pretty bad, More

by Geoff
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle
Apr 10, 2024 -

Geoff responded

The experience is hit or miss. On this visit it was mostly positive until it came to cover my wheel that was bent from hitting a pothole. Despite the fact it was bent pretty bad, because it still holds air, it’s not covered by the wheel insurance the dealer sold me. Feels like a scam and just not good business.

April 08, 2024

Customer service is always great there. The service department is always polite and welcoming. Communication is great. More

by Lrpalmer01
Recommend Dealer
Yes
Employees Worked With
Khalil
April 05, 2024

I waited for my car to be inspected and I found the staff to be cordial, the facility clean and comfortable. Also there was coffee and snack available and was a plus More

by Topsecret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
April 02, 2024

Excellent service, kind staff, and knowledgable service people. I will continue to use their service department, and I will definitely purchase from this dealership again. More

by michellegkeillor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kahlil
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