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INFINITI of Willow Grove
Willow Grove, PA
523 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 12:00 PM
Sunday Closed
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Showing 523 reviews
September 21, 2026
I was provided with great customer care and felt that the staff was well versed in my car and provided outstanding service staff was well versed in my car and provided outstanding service More
by laurensmurda
Employees Worked With
September 17, 2026
Great experience and love my new truck. Will definitely work with them again and recommend them! Thank you! Will definitely work with them again and recommend them! Thank you! More
by Ashley
Employees Worked With
August 19, 2026
The workers were very patient and kind. Got work done quickly. Worked quickly with my warranty company. Overall great experience! Got work done quickly. Worked quickly with my warranty company. Overall great experience! More
by juliag0926
Employees Worked With
Other Employees :
Adrian
July 30, 2026
I had by far the best, easiest and most seamless experience in my entire history of dealing with dealerships..I needed tire service so I showed up on a Saturday without an appointment only to find t experience in my entire history of dealing with dealerships..I needed tire service so I showed up on a Saturday without an appointment only to find that the service center isn’t open on Saturday. Frustrated I came all that way, I turned to leave but was asked to come back and take a loaner so I wouldn’t need to risk driving my car on a bad tire and creating further damage. I drove away in a beautiful newer model vehicle and left my car to be serviced, which happened in record time and amazing pricing. Nothing could’ve improved the experience except door to door service lol More
by Rovelladavis
Employees Worked With
Steve
June 19, 2026
Easy deal. Helpful in answering questions and delivered when they promised. Would not hesitate to do business with Faulkner again. Helpful in answering questions and delivered when they promised. Would not hesitate to do business with Faulkner again. More
by jeffm
Employees Worked With
June 05, 2026
Service Department is Professional, friendly, and efficient. All of my questions are always answered and dealt with like I was family. Would highly recommend Faulkner Infiniti Sales and Service to ev efficient. All of my questions are always answered and dealt with like I was family. Would highly recommend Faulkner Infiniti Sales and Service to everyone. More
by angela5345
Employees Worked With
Other Employees :
People that check in your vehicle for service
May 07, 2026
Faulkner is my go to for certified pre-owned SUVs. Great selection, superior customer experience and excellent service. The Faulkner Team genuinely cares about you making the right decisions for you a Great selection, superior customer experience and excellent service. The Faulkner Team genuinely cares about you making the right decisions for you and ensuring you get your needs and wants met. More
by Tlivings
Employees Worked With
Darren Slaughter
May 06, 2026
Steve and his staff did a wonderful job with along my experience at the dealership comforting and encouraging. They made sure that they kept me informed and aware of all the issues that the car had experience at the dealership comforting and encouraging. They made sure that they kept me informed and aware of all the issues that the car had More
by charles walker
Employees Worked With
Service
