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INFINITI of Willow Grove
Willow Grove, PA
521 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 12:00 PM
Sunday Closed
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Showing 521 reviews
April 27, 2026
The process for buying out my lease was seamless. Joe Messina and the entire team that helped us were EXTREMELY helpful. Joe Messina and the entire team that helped us were EXTREMELY helpful. More
by rob
March 24, 2026
Staff is very friendly. Everything is explained very well. They also video the inspection of the car, showing what was inspected, the results, and if anything needs attent Everything is explained very well. They also video the inspection of the car, showing what was inspected, the results, and if anything needs attention. This is very helpful to understand your current state of the car. More
by MJO
Employees Worked With
Brian
February 12, 2026
I am always pleased with my service experience. They always make every thing clear. I always know what is wrong, and give me the option of getting it fixed now or later. Highly recommended Faulkner They always make every thing clear. I always know what is wrong, and give me the option of getting it fixed now or later. Highly recommended Faulkner Infiniti. More
by Roe
Employees Worked With
Steve
February 06, 2026
Very disappointed. I took my QX60 in for a vibration at low speed in the front of the vehicle. I also needed one large push pin replaced in the driver's front wheel I took my QX60 in for a vibration at low speed in the front of the vehicle. I also needed one large push pin replaced in the driver's front wheel liner. I told the advisor I put a push pin in the wheel liner but it's not the correct one so replace it. I was very specific, I said if they look they'll see one in there but it needs to be replaced. My receipt says he wrote down check drivers front wheel liner, thats not what I said, so that wasn't replaced. They also said they couldn't hear or feel the vibration. I drove in with the vibration and drove off with the same vibration and issues. They said my vehicle was a little out of alignment so they aligned it. More
by NOBODY
Employees Worked With
Service
