INFINITI of Willow Grove

happy customer Roy went out of his way to make sure i was happy with the car . took his time and explained every detail in the car . After a couple days after i purc Roy went out of his way to make sure i was happy with the car . took his time and explained every detail in the car . After a couple days after i purchased the car he called to make sure i was happy and that i under stood everything in the car More

Q50 Red SPort Purchase Happy They had the car I wanted and color option as well. Took me two hours to get there and it was worth the trip :-) Jose Molina Dealt with me strictl They had the car I wanted and color option as well. Took me two hours to get there and it was worth the trip :-) Jose Molina Dealt with me strictly via email at my choosing, until the very end to finalize everything. It was a fun process and He was very patient with me and got me to where I wanted to be. Nicole in finance was great as well...she went over the warranty and even brought it down to a price I was comfortable paying...and then some ;-) Noticed a little ding before leaving and Paul, the New Car Sales Manager came right out and assured me with documentation that the right measures would be taken to correct the issue. I would go back again...in fact, if Jose ever decided to move on to another dealership, I will be sure to track him down because he was great to work with and wanted me to be happy with what I was getting. And a shout out to the manager Kevin...He came over and Thanked me for my business. A great group of professionals. More

Purchase a 2016 Q50 Red Sport. Great buying experience, My salesman Phil Polite was great help explaining all the features of the q50 lineup. I was quite undecided on which Q50 to b Great buying experience, My salesman Phil Polite was great help explaining all the features of the q50 lineup. I was quite undecided on which Q50 to buy, either the Silver sport or Red sport, Phil was very helpful, He suggested that I drive both car to see which one I like better, we then spend quite a bit of time going over the features of both cars. Working with Phil , I felt very comfortable dealing with him., and had a great buying experience. More

Purchased 2016 QX80 Awesome experience. Joe Evangelista (our sale rep) was great. Wasn't pushy (which i don't like), very knowledgeable and few minutes into it he knew ex Awesome experience. Joe Evangelista (our sale rep) was great. Wasn't pushy (which i don't like), very knowledgeable and few minutes into it he knew exactly what i wanted. Joe along with his managers fought a tough battle, lol, but i got my deal. I walked away with an amazing vehicle and i got an awesome deal for it, plus they took really good care of me on my trade in. Have nothing but good thing to say about this dealership, their customer service and Joe. Highly recommend. More

Family Everyone at Infiniti of Willow Grove treated me and my family like family. But no one was more influential than Joseph Evangelista this dude was the a Everyone at Infiniti of Willow Grove treated me and my family like family. But no one was more influential than Joseph Evangelista this dude was the absolutely best! If not for him we probably would be driving a different brand vehicle. He embodied the position of salesman. More

I am not making this up. Every time I buy a car, I am told by the salesperson to rate 5 stars on the dealership survey that I will inevitably be sent. Also, when being told to Every time I buy a car, I am told by the salesperson to rate 5 stars on the dealership survey that I will inevitably be sent. Also, when being told to rate everything at dealerrater.com only give the 5 stars. Usually, I am given the excuse that the salesperson might be fired for anything less than 5 stars. This creates many untrue and highly biased ratings all over dealerrater.com specifically and the interwebs generally. I bring this up because, for the first time, none of that happened at this dealership. Not one solicitation for a rating, at all. Not even a nudge to prevent various employees from being fired. Therefore, the ratings I give are true, unblemished from prejudice. Furthermore, Joe Evangelista is a fine, honest, and hardworking salesperson. He was attentive to all my needs and explained all the details of the car, thoroughly without patronizing me. His witty banter and humor made the car buying ordeal much less depressing and, dare I say, enjoyable. I cannot rave enough about Joe. It is his influence in my experience that will make me recommend Infiniti of Willow Grove to anyone who asks. That being said, all the other employees with whom I dealt were all polite, polished, and (to continue the alliteration) professional. I sometimes feel that there is an unofficial determined amount of time that all dealerships collude on. To keep the buyer off their toes. To lose track of time. I was subjected to that at this establishment, but the employees made the waiting time seem to go faster. Did I mention Joe Evangelista? He was great. I could see myself having coffee with him at a cafe, NOT talking about cars. But, I am sure, he gives a similar impression to his other clients. Go to Willow Grove Infiniti- the cars are great, the people are better. More

Wonderful!! Love my new car!! Tom Vile and Greg Black were wonderful!! They were patient and attentive, especially Tom. He went above and beyond. He was my salesm Love my new car!! Tom Vile and Greg Black were wonderful!! They were patient and attentive, especially Tom. He went above and beyond. He was my salesman for my 1st Infiniti also. Glad him and Greg are back at WG. More

Hassle free First time getting an Infiniti. Great dealership, easy to work with, no pressure, comfortable, best car buying experience I've ever experienced. Our s First time getting an Infiniti. Great dealership, easy to work with, no pressure, comfortable, best car buying experience I've ever experienced. Our sales rep Dan R. was fantastic. Would recommend him and the dealership to anyone interested in an Infiniti More

OWNERSHIP SALES SERVICE INFINITI WILLOW GROVE Our experience with our second vehicle was awesome. We thoroughly enjoyed the sales process and John, our salesperson, Greg the Sales Manager and eve Our experience with our second vehicle was awesome. We thoroughly enjoyed the sales process and John, our salesperson, Greg the Sales Manager and even the owner Ian, all provided a positive day for my wife and I. When our friends and family ask us about Infiniti of Willow Grove, we will certainly let them know how pleased we are and give them a 5 star rating. More

Consistenly excellent service and attention to detail Since 2004 when I leased my first Infiniti G35x, I have returned to Infiniti of Willow Grove for 2 additional Infiniti leases because of the quality o Since 2004 when I leased my first Infiniti G35x, I have returned to Infiniti of Willow Grove for 2 additional Infiniti leases because of the quality of the car and especially because of the service provided by Steve and his team. They have always been professional and took great care of my cars. More