INFINITI of Willow Grove

fraud description of car to rope you in Inquired about a used car and was assured one owner, car fax accurate and car was in great condition. Drove up 1.5 hours in heavy traffic, and alterna Inquired about a used car and was assured one owner, car fax accurate and car was in great condition. Drove up 1.5 hours in heavy traffic, and alternate sales shows me the car. Rite away both sides of front bumper are unclipped from body. Hmmm. Hood does not snap in place. This despite 3x asking is this accurate and no problems. Don't trust them. Ask to see pics they take and send. Awful. To boot, the alternate sales says we can't fix it, this car is being sold as is. I told him that is BS - if they had said as much re the bumper and hood, would nto have taken drive. Avoid. More

Leasing a new Q50 Worked with Rick Tier on a very complicated lease involving a car that I was "upside down" in. Rick and the finacial guy made it happen. Great job! Worked with Rick Tier on a very complicated lease involving a car that I was "upside down" in. Rick and the finacial guy made it happen. Great job! More

Lease from Reese Reese provided excellent service when I recently leased a 2015 Q50. He was attentive, articulate and well-informed about the vehicle and the differen Reese provided excellent service when I recently leased a 2015 Q50. He was attentive, articulate and well-informed about the vehicle and the different options I was considering. Reese and his colleagues at Infiniti Willow Grove made this leasing experience a very pleasant one. This is my second lease at this dealership, which has also provides excellent vehicle service during the lease period. More

Excellent Service!! John was great!! From the moment we walked through the door, to the minute we left, John was on top of everything. He made my car buying experience ve John was great!! From the moment we walked through the door, to the minute we left, John was on top of everything. He made my car buying experience very easy and enjoyable. More

Excellent Experience I recently leased a Q50 from Infiniti of Willow Grove. It is my forth Infiniti and the service I have received is excellent. Kevin Niklauski has mad I recently leased a Q50 from Infiniti of Willow Grove. It is my forth Infiniti and the service I have received is excellent. Kevin Niklauski has made all of my experiences there favorable. He goes over and above to assure customer satisfaction and make sure the process goes smoothly. My salesperson is John Emberger, who is professional and thorough. The service department is excellent as well. I would definitely recommend this dealership. More

New Lease I keep coming back as this is my third lease with Infiniti Willow Grove. The cars are great and service area is nicely updated. I have become a loyal I keep coming back as this is my third lease with Infiniti Willow Grove. The cars are great and service area is nicely updated. I have become a loyal customer now. No pressure sales or I would walk away. More

Q40 Purchase! Great Experience If you are purchasing from INFINITI of Willow Grove ask for Joe Evangelista and Greg Black! These two men made my purchase happen. Couldn't of worked If you are purchasing from INFINITI of Willow Grove ask for Joe Evangelista and Greg Black! These two men made my purchase happen. Couldn't of worked with better individuals. The service was great, the facilities were cleans and the test drive was fun. Joe big ups to you boss! Forza Azzuri More

Q60 Purchase 10/14. Best Car buying Experience ever!! My wife and I took a ride to Willow Grove Infiniti to just look and see. No pressure, best buying experience ever. Frank Santoro is a very knowledgeab My wife and I took a ride to Willow Grove Infiniti to just look and see. No pressure, best buying experience ever. Frank Santoro is a very knowledgeable salesperson across the board. As well as the rest of the team we met. Will recommend WGI to all our friends. Tim&CathleenM More

LOW QUOTES ON PHONE TO GET YOU IN THE DOOR Here is the letter that I sent in to the Willow Grove Infiniti dealer...I never got a reply from them! I just thought that you should know that I c Here is the letter that I sent in to the Willow Grove Infiniti dealer...I never got a reply from them! I just thought that you should know that I contacted Scott, a manager at your dealership yesterday and he gave me a fair price on leasing the vehicle that I wanted. Obviously, now I had to get my trade-in evaluated. I took time out of work and went down to see Scott because he said he would take care of me when I got there. When I arrived I was immediately passed off to a salesman named Joe Evangelista. Joe was set on taking me for a test drive in one of his vehicles, but I told him that I know what I want and it has to be ordered. After having me walk around my car with him for a checklist pointing out every little ding in the vehicle (it's a USED car!), I waited for the appraiser to find the value of my Cadillac. My car was NEVER moved from the spot that I parked in. After more waiting, and even having my father call Scott to see what the holdup was (embarrassing enough) I was then told to wait 10 minutes. After waiting again, and Joe sitting across from me answering his emails, Scott came in and said "I can give you $19,500" I said that was really far under what I was already quoted at 3 different dealerships (about $5,000 LESS) and he replied "That's the most you will get". I thanked him for his time and on my way out Joe asked "Did you tell him what you were quoted??" I said " He didn't even ask", and then Joe asked what I was looking for on my trade as I was walking out the door. My brand new Infinity Q50 is being delivered this afternoon from Flemington Infiniti. I took my business elsewhere and next month my brother and 2 employees will be going to this dealership as well. Not only was I disrespected in Willow Grove Infiniti, but I was very upset with the entire experience at Willow Grove Infiniti. It was a total waste of my time and I will be sure to spread the word about my experience. More

Thanks for your help. Thanks for everything. It is good experience with you guys. Thanks again. They fixed all i need friendly. Infiniti Q 50 that i bought is Great car. Thanks for everything. It is good experience with you guys. Thanks again. They fixed all i need friendly. Infiniti Q 50 that i bought is Great car. More