INFINITI of Willow Grove
Willow Grove, PA
Filter Reviews by Keyword
By Type
Showing 490 reviews
Salesman was very professional, courteous and responsive to any of my questions. Spent much time with me on the test drive showing features of car along with benefits. Also took the time to walk me through to any of my questions. Spent much time with me on the test drive showing features of car along with benefits. Also took the time to walk me through the service facility and introduce me to the various managers. I would definitely recommend Infiniti of Willow Grove. Ask for Larry Regan and you'll be treated great! More
Greg Black and the Infiniti of Willow Grove staff made purchasing my EX35 outstanding. They make for the best car buying experience. Well worth the trip from Delaware for the great pricing and high level purchasing my EX35 outstanding. They make for the best car buying experience. Well worth the trip from Delaware for the great pricing and high level of customer service delivered by Greg Black and Infiniti of Willow Grove. More
Jeff was excellent to work with. He was very knowledgeable about the car I was interested in and assisted throughout the entire process from showing me what was available to leaving the lot with knowledgeable about the car I was interested in and assisted throughout the entire process from showing me what was available to leaving the lot with the car. I would definitely recommend your dealership and Jeff to my friends and family. More
My experience started with my Sales Rep Todd sending me some initial information via email on new lease options and some details on what was available. My work schedule does not allow much free time during some initial information via email on new lease options and some details on what was available. My work schedule does not allow much free time during the day but Todd always sent the information I needed and followed up thoroughly but not overly aggressive. I decided on a weekend to check out BMW, Audi and Infiniti but ended up never leaving Infiniti of Willow Grove. Todd and Frank made sure they not only found a car that fit what I was looking for but also made the numbers work as well. No question went unanswered and every detail ironed out so when it was time to sign the paperwork I felt very confident I was making the right choice. Wayne helped count the money, dot the i's and cross the t's and before driving off in my new G37x Todd had the car settings customized and options locked in. Overall a great day and over 2 months later I couldn't be happier. More
Visiting a dealer to buy or lease a car is one of my least favorite things to do. I'm usually confronted by someone who thinks he can con or lie into a sale. Having been in industrial sales for most o least favorite things to do. I'm usually confronted by someone who thinks he can con or lie into a sale. Having been in industrial sales for most of my working life, this type of conduct insults my profession. Todd(and Fred Poole)was a refreshing change. He is very knowledgeable about his product. He is polite, direct and, seemingly, willing to go to any legnth to make the customer comfortable with his decision. I never felt rushed or pressured. Although Todd is relatively new to this job, I think he's well on the way to being a major asset to Infinity of Willow Grove. More
This is my second vehicle purchased from this dealership. Lisa and Greg make it easy to work with them, and do what is needed to make me feel comfortable with my purchase. I requested that they show me the Lisa and Greg make it easy to work with them, and do what is needed to make me feel comfortable with my purchase. I requested that they show me the actual vehicle from the other lot because I wanted to check the inside. They had some one get it promptly, which wasn't an easy feat given the piles of snow they needed to get through to get it. More
My sales person was Matt Petro. He did a great job and My sales person was Matt Petro. He did a great job and was an excellent representative of Infinity. He was not "pushy" but stayed in touch with m My sales person was Matt Petro. He did a great job and was an excellent representative of Infinity. He was not "pushy" but stayed in touch with me until the deal was finished. I would recommend Matt to my family and friends. I give Matt and the manager Lisa my highest ratings possible!!!! I hope to be back in two years for my third car from your dealership. Scott Pfeffer, D.O. More
Friendly professional staff. Seemed to share my interests. I was very aware of pricing, having done my research and they provided a bottom line price without playing games. Although the car was interests. I was very aware of pricing, having done my research and they provided a bottom line price without playing games. Although the car was in a remote lot (covered with snow), they took me to see it and was willing to dig it out. A very good buying experience. More
Infiniti of Willow Grove were a pleasure to deal with. They listened to what I wanted and they then provided me with a vehicle that met all my requirements. In my case, it was an EX35 AWD Journey additio They listened to what I wanted and they then provided me with a vehicle that met all my requirements. In my case, it was an EX35 AWD Journey addition. The car is a beauty. The dealership was very responsive in terms of some last-minute add-ons I requested. All-in-all, they gave me a great deal. Their folks are professional and friendly. I would definitely recommend you use them for all your Infiniti needs! More
This is the second Infiniti I have purchased from Willow Grove and I would patronize Wilow Grove again when the need arises to purchase another car. I think that actions speak louder than words. My last Inf Grove and I would patronize Wilow Grove again when the need arises to purchase another car. I think that actions speak louder than words. My last Infiniti was my first and I was pleased enough to come back to another Infiniti as well as come back to Willow Grove. In addition to my prior experience with the sales personnel,I found Guy Quigley extremely helpful and very professional throughout our dealings. More






